Current answer
Mend experienced a critical incident: SCA Scan Processing Outage in saas.whitesourcesoftware.com. ServiceAlert observed recovery on Sep 23, 2026.
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Incident Lifecycle
Affected Components
Scans Processing
Incident Timeline
Identified
Issue is narrowed down to Reachability scans.
Our Engineering team is actively working on solving this problem
Our Engineering team is actively working on solving this problem
Sep 23, 2026 at 12:05 PM UTC
Identified
We are currently fixing issue affecting SCA scan processing for saas.whitesourcesoftware.com.
Scans are not being processed at the moment, and results won't be updated in UI
Scans are not being processed at the moment, and results won't be updated in UI
Sep 23, 2026 at 9:15 AM UTC
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