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Maxio Outage History

Uptime record, past incidents, and downtime history for Maxio.

Checking current status...
89% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 30Jun 27

Monthly Uptime

Month Uptime Days Tracked Days with Issues
June 2026 85.2% 27 4
May 2026 96.8% 31 1
April 2026 83.3% 30 5
March 2026 100% 3 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Mar 29 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
Maxio E-Invoicing Degraded Performance
major

Started: Jun 19, 5:59 PM

monitoring
A fix has been implemented and we are monitoring the results.
Jun 19, 7:17 PM
investigating
We are continuing to investigate this issue.
Jun 19, 6:42 PM
investigating
We are currently investigating reports of e-invoice emails not being sent.
Jun 19, 5:59 PM
Advanced Billing HubSpot Integration Subscription Creation Failures
major

Started: Jun 15, 7:30 PM

identified
The issue has been identified and a fix is being implemented.
Jun 15, 7:50 PM
investigating
We are currently investigating an issue affecting the Maxio HubSpot integration. Some merchants may be unable to create subscriptions from HubSpot deals. Our team has identified a likely source of the issue and is actively working on mitigation. We will provide another update once we have more information.
Jun 15, 7:30 PM
Advanced Billing Subscriptions API endpoints rejecting unrecognized fields
major

Started: Jun 10, 6:58 PM

monitoring
A fix has been implemented and we are monitoring the results.
Jun 10, 7:58 PM
identified
We are continuing to work on a fix for this issue.
Jun 10, 7:27 PM
identified
A recent API behavior change is causing some merchant requests with unexpected or unsupported fields to fail with validation errors (422 responses). This is impacting multiple workflows and merchants, including the HubSpot integration. We have identified the underlying issue and are actively working to restore expected behavior as quickly as possible.
Jun 10, 6:58 PM
May 2026
Maxio Platform 503 Errors
critical

Started: May 8, 1:44 PM

investigating
We are currently investigating elevated 503 errors. Some customers may experience intermittent errors or degraded availability. Our engineering team is actively working to identify the root cause and mitigate the impact. We will provide another update as soon as we have more information.
May 8, 1:44 PM
April 2026
Advanced Billing: Invoice Viewing Errors (UI & API)
major

Started: Apr 20, 4:24 PM

monitoring
A fix has been implemented and we are currently monitoring the results. Our investigation determined that the 502 errors were caused by timeouts and occurred for users when viewing consolidated invoices directly in the application UI or when accessing invoice PDFs via the API. While initial reports suggested broader API impact, we have since confirmed that standard invoice API endpoints and public invoice URLs were not affected, with the exception of PDF retrieval. No underlying invoice dat...
Apr 20, 5:29 PM
identified
The issue has been identified and a fix is being implemented.
Apr 20, 4:58 PM
investigating
We are continuing to investigate this issue.
Apr 20, 4:53 PM
investigating
We are currently investigating an issue where some Advanced Billing invoices are returning 500 errors when accessed via the application UI. Our team is actively working to identify the root cause. We will provide updates as more information becomes available.
Apr 20, 4:24 PM
Maxio Platform E-Billing Degradation
minor

Started: Apr 13, 5:29 PM

monitoring
We have implemented changes to address an issue impacting E-Billing where customers may encounter errors when attempting to access e-billing related pages. We are monitoring progress as updates continue to take effect. Thank you for your patience.
Apr 13, 8:39 PM
monitoring
We have implemented a partial fix for an issue impacting E-Billing where customers may encounter errors when attempting to access e-billing related pages. We are continuing to investigate and work on additional changes to fully resolve the issue.
Apr 13, 6:07 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 13, 5:54 PM
identified
We are currently investigating and fixing an issue impacting E-Billing where customers may encounter errors when attempting to access e-billing related pages. Thank you for your patience while we work to resolve this.
Apr 13, 5:29 PM
Advanced Billing System Performance Degradation
major

Started: Apr 1, 3:25 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 1, 4:51 PM
identified
We have identified the issue causing degraded system performance. Our team is actively working on implementing a solution, and you may start seeing improvements as we continue to restore normal performance. We will continue to share updates as progress is made. Thank you for your patience.
Apr 1, 4:06 PM
investigating
We are continuing to investigate this issue.
Apr 1, 3:25 PM
investigating
We are currently investigating degraded performance impacting some areas of our system, which may affect processing times and related functionality. Our team is actively working to restore normal performance as quickly as possible. We will continue to share updates as we have more information. Thank you for your patience.
Apr 1, 3:25 PM
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