Maxio Outage History
Uptime record, past incidents, and downtime history for Maxio.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 91.7% | 12 | 1 |
| April 2026 | 83.3% | 30 | 5 |
| March 2026 | 100% | 4 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 46 Days)
Mar 28
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
Maxio Platform 503 Errors
Started: May 8, 1:44 PM
investigating
We are currently investigating elevated 503 errors. Some customers may experience intermittent errors or degraded availability.
Our engineering team is actively working to identify the root cause and mitigate the impact. We will provide another update as soon as we have more information.
May 8, 1:44 PM
April 2026
Advanced Billing: Invoice Viewing Errors (UI & API)
Started: Apr 20, 4:24 PM
monitoring
A fix has been implemented and we are currently monitoring the results.
Our investigation determined that the 502 errors were caused by timeouts and occurred for users when viewing consolidated invoices directly in the application UI or when accessing invoice PDFs via the API. While initial reports suggested broader API impact, we have since confirmed that standard invoice API endpoints and public invoice URLs were not affected, with the exception of PDF retrieval.
No underlying invoice dat...
Apr 20, 5:29 PM
identified
The issue has been identified and a fix is being implemented.
Apr 20, 4:58 PM
investigating
We are continuing to investigate this issue.
Apr 20, 4:53 PM
investigating
We are currently investigating an issue where some Advanced Billing invoices are returning 500 errors when accessed via the application UI.
Our team is actively working to identify the root cause. We will provide updates as more information becomes available.
Apr 20, 4:24 PM
Maxio Platform E-Billing Degradation
Started: Apr 13, 5:29 PM
monitoring
We have implemented changes to address an issue impacting E-Billing where customers may encounter errors when attempting to access e-billing related pages. We are monitoring progress as updates continue to take effect. Thank you for your patience.
Apr 13, 8:39 PM
monitoring
We have implemented a partial fix for an issue impacting E-Billing where customers may encounter errors when attempting to access e-billing related pages. We are continuing to investigate and work on additional changes to fully resolve the issue.
Apr 13, 6:07 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 13, 5:54 PM
identified
We are currently investigating and fixing an issue impacting E-Billing where customers may encounter errors when attempting to access e-billing related pages. Thank you for your patience while we work to resolve this.
Apr 13, 5:29 PM
Advanced Billing System Performance Degradation
Started: Apr 1, 3:25 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 1, 4:51 PM
identified
We have identified the issue causing degraded system performance. Our team is actively working on implementing a solution, and you may start seeing improvements as we continue to restore normal performance.
We will continue to share updates as progress is made. Thank you for your patience.
Apr 1, 4:06 PM
investigating
We are continuing to investigate this issue.
Apr 1, 3:25 PM
investigating
We are currently investigating degraded performance impacting some areas of our system, which may affect processing times and related functionality.
Our team is actively working to restore normal performance as quickly as possible. We will continue to share updates as we have more information.
Thank you for your patience.
Apr 1, 3:25 PM