Current answer
Maxio experienced a minor incident: Advanced Billing CSV Exports Delayed. ServiceAlert observed recovery on Sep 18, 2026.
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Incident Lifecycle
Affected Components
Data Exports
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 18, 2026 at 11:32 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 18, 2026 at 11:18 PM UTC
Investigating
We are investigating an issue causing some Advanced Billing CSV exports to remain in a processing state longer than expected.
We will provide another update as more information becomes available.
We will provide another update as more information becomes available.
Sep 18, 2026 at 11:02 PM UTC
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