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96.4%of 83 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
100%
31
0
September 2026
90%
30
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Our engineering team has deployed a fix and membership renewals should begin processing momentarily. We are continuing to monitor and will confirm once all renewals have processed.
identified
Some memberships scheduled to renew overnight did not process as expected, which may impact clients' ability to book classes.
The Engineering team continues to investigate this issue.
We continue to actively work towards resolution and expect to provide another update within the hour.
identified
We have identified the cause of the issue affecting membership renewal that failed to process overnight.
Our team is implementing corrective actions and evaluating any impacted memberships to ensure renewals are processed appropriately.
investigating
We are investigating an issue where some memberships scheduled to renew overnight were not processed as expected. Our team is actively working to identify the cause and assess the scope of impact.
Studios may notice some memberships that were scheduled to renew remain pending, which may prevent affected clients from booking classes. We will provide further updates as we continue our investigation.
We are currently experiencing an outage from a third party provider that is affecting our Insights Dashboards from loading. Our team is in communication with the hosting provider to resolve the issue as quickly as possible. Please note that this outage is isolated to the Insights product only - all other reporting features within Mariana Tek remain fully accessible.
Legacy Incident Archive
3 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Service Degradation Across Mariana Tek Platforms
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The Engineering team has identified and addressed the cause of the degraded service. All affected applications have resumed normal operation, and we are continuing to monitor performance to ensure stability.
investigating
We are currently investigating an issue affecting Mariana Tek Admin, Web Integrations, Biz App and the Consumer App. Our team is actively working to identify the root cause and will provide an update as soon as more information becomes available.
Degraded Performance: Mariana Tek Admin July 1st
Source not attested
Last archived state: resolved
View archived record details
monitoring
Our engineers have released the final improvements and we see the system speed returning to normal. We will continue to monitor over the next day.
monitoring
Our engineering team have released some improvements and we are starting to see the system recover. We are continuing to monitor system health.
identified
Engineering has identified root cause to the system slowness and should have a resolution very soon
investigating
Our engineering team is aware of degraded performance in the current report of Mariana Tek's Admin pages and Apps. Engineering is actively investigating.
April 2026
Insights Suite affected by Microsoft Server Outage
majorSource not attested
Last archived state: resolved
View archived record details
identified
We’re aware of an issue affecting the loading of our Insights reports. One of our architecture component providers is experiencing technical difficulties due to a Microsoft server outage.
