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100%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
29
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are currently investigating an issue affecting logins. Some users may encounter an error when attempting to log in. If you are affected, resetting your password from the login page will restore access. Please choose a unique password that you do not use on any other site. Our team is actively working to restore normal functionality, and we will provide updates as more information becomes available.
investigating
We are currently investigating an issue affecting user logins. Some users may encounter an error when attempting to log in. Our team is actively working to identify the root cause and restore normal functionality.
Legacy Incident Archive
18 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Temporary outage for letters
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Customers may have experienced a temporary outage related to creating letters and obtaining information about previously created letters. The root cause has been identified and the issue resolved.
May 2026
Issue with bank account verifications using micro deposits
Source not attested
Last archived state: resolved
View archived record details
monitoring
We have implemented a mitigation that restores bank account verification for sending Checks. New bank account verification should now work as expected.
If you created a bank account within the last 7 days and are still unable to complete verification, please reach out to our support team at support@lob.com or visit https://help.lob.com/resources/getting-support for additional contact options.
We will be providing an update in the coming week about longer-term changes to bank account verifi...
investigating
We are aware of an issue affecting customers attempting to verify bank accounts with micro deposits through the Lob dashboard or API. We are investigating and working on a resolution. We apologize for the inconvenience and will provide an update as soon as we have more information.
Rendering Service Delays
Source not attested
Last archived state: resolved
View archived record details
monitoring
Issue seem to be resolved. We are monitoring.
investigating
Our rendering system is experiencing delays so proofs and thumbnails may lake longer than expected to appear in the dashboard. We have identified the issue and are actively working on a fix
April 2026
Rendering delays
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Our rendering system is experiencing delays so proofs and thumbnails may lake longer than expected to appear in the dashboard. We have identified the issue and are actively working on a fix
Rendering delay issue
Source not attested
Last archived state: resolved
View archived record details
investigating
Our rendering system is experiencing delays so proofs and thumbnails may lake longer than expected to appear in the dashboard. We have identified the issue and are actively working on a fix
Rendering Delays
Source not attested
Last archived state: resolved
View archived record details
investigating
Our rendering system is experiencing delays so proofs and thumbnails may lake longer than expected to appear in the dashboard, we have identified the issue and are actively fixing it
March 2026
Users Unable to Complete Account Sign-Up
Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing an issue affecting new account registration on the Dashboard. Some users may be unable to create a new account at this time. Our team is aware of the issue and is actively investigating and implementing a fix.
Lag in QR Code Analytics - Reporting Tools Affected
minorSource not attested
Last archived state: resolved
View archived record details
identified
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools.
Lob's QR Code Engagement visualizations in the "Mail Analytics" and "Campaigns" sections of the dashboard are missing some data that was created between Monday, March 16 and Tuesday, March 24.
Only the data processing system was impacted - no original QR code scan data has been lost. Customers can still access this data if they make a GET call to Lob's APIs, or if they have webhook i...
identified
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools.
Lob's QR Code Engagement visualizations in the "Mail Analytics" and "Campaigns" sections of the dashboard are missing some data that was created between Monday, March 16 and today, March 24.
Only the data processing system was impacted - no original QR code scan data has been lost. Customers can still access this data if they make a GET call to Lob's APIs, or if they have webhook ing...
