New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
Services Pricing Dashboard

Lob Outage History

Uptime record, past incidents, and downtime history for Lob.

Checking current status...
86.8% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 25May 25

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 72% 25 7
April 2026 96.7% 30 1
March 2026 87.1% 31 4
February 2026 100% 5 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Issue with bank account verifications using micro deposits

Started: May 20, 4:38 PM

monitoring
We have implemented a mitigation that restores bank account verification for sending Checks. New bank account verification should now work as expected. If you created a bank account within the last 7 days and are still unable to complete verification, please reach out to our support team at support@lob.com or visit https://help.lob.com/resources/getting-support for additional contact options. We will be providing an update in the coming week about longer-term changes to bank account verifi...
May 20, 6:56 PM
investigating
We are aware of an issue affecting customers attempting to verify bank accounts with micro deposits through the Lob dashboard or API. We are investigating and working on a resolution. We apologize for the inconvenience and will provide an update as soon as we have more information.
May 20, 4:38 PM
Rendering Service Delays

Started: May 5, 5:34 PM

monitoring
Issue seem to be resolved. We are monitoring.
May 5, 6:08 PM
investigating
Our rendering system is experiencing delays so proofs and thumbnails may lake longer than expected to appear in the dashboard. We have identified the issue and are actively working on a fix
May 5, 5:34 PM
April 2026
Rendering delays
major

Started: Apr 23, 5:16 PM

investigating
Our rendering system is experiencing delays so proofs and thumbnails may lake longer than expected to appear in the dashboard. We have identified the issue and are actively working on a fix
Apr 23, 5:16 PM
Rendering delay issue

Started: Apr 23, 5:14 PM

investigating
Our rendering system is experiencing delays so proofs and thumbnails may lake longer than expected to appear in the dashboard. We have identified the issue and are actively working on a fix
Apr 23, 5:14 PM
Rendering Delays

Started: Apr 7, 5:32 PM

investigating
Our rendering system is experiencing delays so proofs and thumbnails may lake longer than expected to appear in the dashboard, we have identified the issue and are actively fixing it
Apr 7, 5:32 PM
March 2026
Users Unable to Complete Account Sign-Up

Started: Mar 30, 4:52 PM

investigating
We are currently experiencing an issue affecting new account registration on the Dashboard. Some users may be unable to create a new account at this time. Our team is aware of the issue and is actively investigating and implementing a fix.
Mar 30, 4:52 PM
Lag in QR Code Analytics - Reporting Tools Affected
minor

Started: Mar 24, 7:42 PM

identified
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. Lob's QR Code Engagement visualizations in the "Mail Analytics" and "Campaigns" sections of the dashboard are missing some data that was created between Monday, March 16 and Tuesday, March 24. Only the data processing system was impacted - no original QR code scan data has been lost. Customers can still access this data if they make a GET call to Lob's APIs, or if they have webhook i...
Mar 25, 1:28 PM
identified
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. Lob's QR Code Engagement visualizations in the "Mail Analytics" and "Campaigns" sections of the dashboard are missing some data that was created between Monday, March 16 and today, March 24. Only the data processing system was impacted - no original QR code scan data has been lost. Customers can still access this data if they make a GET call to Lob's APIs, or if they have webhook ing...
Mar 24, 7:42 PM