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Kudos Outage History

Daily provider-status observations and published incident history for Kudos.

Operational

Kudos is operational. Verified . Official provider source.

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93.8% of 80 verified observed days had no reported provider issue

90-Day Trend

Aug 18Nov 15

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
October 2026 93.3% 30 2
September 2026 100% 29 0

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Aug 17 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

November 2026
Kudos Next Generation - Redemptions offline
minor Observed active window 40h 37m

View incident details and source

Started:

Kudos (US East) Kudos Integrations (US East) Kudos (CA Central) Kudos Integrations (CA Central)
monitoring
Redemptions have been restored. We will continue to monitor over the next few hours for any problems.
monitoring
We are continuing to work on restoring redemptions. Thank you for your patience while we work on restoring full platform services.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
The identified issue has been successfully remediated, and our team continues to closely monitor the platform to ensure stability and normal operations. Redemption services are expected to be fully restored within the next 24 hours. We will provide further updates as services are restored and appreciate your patience and understanding.
investigating
We are currently investigating suspicious activity within our platform. Redemptions are currently offline, but the remainder of the platform is active. We will provide updates to this incident as the investigations continue. We appreciate your patience and understanding while we work to resolve this matter.
Kudos Classic - Suspicious Redemptions
minor Observed active window 44h 37m

View incident details and source

Started:

Kudos Service Kudos Integrations
monitoring
Dashboards have now been restored as well. We will continue to monitor for any further issues. Thank you for your patience during this event.
monitoring
Redemptions have been restored in the Kudos platform. Dashboards remain offline as we continue to work on restoring that service.
monitoring
We are continuing to work on restoring redemptions. Dashboards are currently disabled. Users will receive a forbidden error when trying to access them.
monitoring
The identified issue has been successfully remediated, and our team continues to closely monitor the platform to ensure stability and normal operations. Redemption services are expected to be fully restored within the next 24 hours. We will provide further updates as services are restored and appreciate your patience and understanding.
investigating
We are continuing to investigate the redemption issue. We have taken reward redemptions offline as a precaution. The rest of the platform remains active.
investigating
We are currently investigating suspicious activity within our platform. Redemptions are currently offline. We will provide updates to this incident as the investigations continue. We appreciate your patience and understanding while we work to resolve this matter.
October 2026
Bamboo HR Taken Offline
minor Observed active window 2h 3m

View incident details and source

Started:

Kudos Integrations Kudos Integrations (US East) Kudos Integrations (CA Central)
monitoring
https://status.bamboohr.com/pages/incident/54f0de009d6f51e7140002b7/6ad897f670d2d304e082ebdb BambooHR had taken their platform offline at October 21, 2026 10:46AM UTC. This only affects clients that use BambooHR as their user integration and sync. Current user data is not affected and would only generate errors when the next sync occurs if BambooHR is still offline at that time. The rest of the Kudos platform remains up and operational. At the time of this post they are in the process of testing fixes that address the PHP2Shell vulnerability that was identified. Kudos will continue to monitor and provide an update when BambooHR has restored their service.

Legacy Incident Archive

1 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

March 2026
Merge.dev API Degraded.
minor Source not attested
Last archived state: resolved
View archived record details
identified
No further updates from integration provider. Will provide another update before 12:00 MDT.
identified
No change in status from Merge. We will provide another update by 09:00 MDT.
identified
No further updates from integration provider. Will provide another update in the next 4 hours.
identified
No change in status from Merge. We will provide another update within the next 4 hours.
identified
We have identified the following issues with the Merge API: - Clients who have had HR integration syncs run this morning, or start a new sync will not see values for any fields pertaining to Job, Groups or Location data - These should repopulate automatically once Merge resolves their issue, we will continue monitoring and provide an update when we can confirm the issue is resolved.
monitoring
We have identified a potential issue with the Merge.dev's API that could be impacting client HRIS integrations. We are monitoring their status for updates as they become available.
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