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Kong Outage History

Daily provider-status observations and published incident history for Kong.

Operational

Kong is operational. Verified . Official provider source.

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94.7% of 57 verified observed days had no reported provider issue

90-Day Trend

Jul 24Oct 21

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 93.1% 29 2

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 23 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
Search ingestion delayed in US Region
minor Observed active window 37h 49m

View incident details and source

Started:

Kong Konnect Cloud
identified
Customers may be unable to find newly-created items in Konnect using the Search function. Additionally, analytics and gateway manager filtering by newly-created objects may also be unavailable.

Legacy Incident Archive

17 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

May 2026
Konnect Control Plane down in US Region
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
The Konnect control plane in the US region has recovered. The team is continuing to monitor.
investigating
Konnect Control Plane is unavailable in the US East region. Customer dataplanes with valid configurations will remain up, but new dataplanes will not be able to pull configurations. The team is investigating.
Analytics in AU region is experiencing issues
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We are seeing analytics services in AU region recovering.
monitoring
A fix has been deployed to the affected AU region. Analytics services are recovering, and we are actively monitoring the system to ensure stability.
investigating
Analytics in the AU region is currently experiencing issues. No other regions are impacted at this time. Our engineering team is actively investigating the problem.
April 2026
Loss of analytics payload from data plane node (US Only)
major Source not attested
Last archived state: resolved
View archived record details
monitoring
We have rolled out the fix and will continue monitoring the situation. The system is now functioning as expected, but we are keeping a close eye on performance to ensure stability. We will provide another update if any issues arise.
identified
We have a fix and are rolling the change out. We will begin monitoring the situation closely and will provide another update once the rollout is complete.
identified
We have identified the issue and are working on a fix
investigating
Some analytics data in the US may be experiencing data loss. We are currently investigating the cause of this issue and will provide updates as they become available.
Konnect Control Plane Default Changes due to 3.14 Release and Secure by Default
major Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
With the release of 3.14 and changes to default security settings for Kong’s secure by default initiatives, Konnect customers running dataplanes less than 3.14 and updating certain plugins without providing overrides to the new defaults began experiencing the following issues: Konnect would begin reporting that a default had been overridden that did not apply to the connected dataplane. This is a warning that Konnect gives when the configuration on Konnect control plane appears to have us...
Interacting with PATs in a degraded state
Source not attested
Last archived state: resolved
View archived record details
monitoring
The issue has been resolved and we are now monitoring.
monitoring
Creating, Reading, & Deleting PATs through the API & UI is degraded. This does not impact authentication with PATs.
March 2026
Dev Portals unreachable in ME region
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
Dev Portals have recovered in the ME region. We are continuing to monitor the situation.
investigating
We are investigating an issue with Dev Portals in ME region.
Degradation in ME region impacting DevPortal, Debugger, and node listing.
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
We have corrected the issue and are actively monitoring the situation.
identified
We have identified the issue and are taking action to remove the affected instance.
investigating
We are investigating possible degradation in the ME region that may be impacting Debugger and node listing.