Kong Outage History
Daily status observations, past incidents, and reported issue history for Kong.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 76% | 25 | 6 |
| July 2026 | 87.1% | 31 | 4 |
| June 2026 | 3.3% | 30 | 29 |
| May 2026 | 0% | 5 | 5 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Analytics queries may be unavailable or returning incomplete data in EU.
Started:
Kong Konnect Cloud
identified
Analytics queries may be unavailable or returning incomplete data in EU.
Some analytics ingestion is lagging in US prod
Started:
investigating
Some customers may notice some missing data from charts and graphs while this lag occurs. The team is working to fix the processing and back-fill any missing data.
July 2026
Performing Infrastructure Maintenance - US Region
Started:
monitoring
Infrastructure maintenance on the US region is complete. We will continue to monitor this region to ensure stability of the platform.
investigating
We will be performing maintenance. Customers may experience brief intermittent service disruptions or increased latency. We are working to minimize any impact and will provide updates here as the maintenance progresses. We apologize for any inconvenience and appreciate your patience.
Expected Impact:
- Maintenance will occur in the US region only.
- During this time, configuration or policy updates in Konnect may be delayed until the maintenance completes in that region.
- Gateway data plane...
Konnect UI Login Degraded
Started:
investigating
We are continuing to investigate the issue.
investigating
We are continuing to investigate the issue.
investigating
Login to Konnect intermittently failing. Customers can retry login in order to gain access to the platform. API calls to Konnect are succeeding.
Konnect Observability UI Experience Degraded
Started:
investigating
Customers are unable to visualize the platform usage analytics data. This does not impact data ingestion.
Increased error rate in the Portal APIs
Started:
monitoring
We are monitoring an incident that resulted in an increased error rate in the Portal APIs. A fix has been applied, and error rates have decreased.
June 2026
Konnect UI experiencing application error state
Started:
monitoring
A fix has been implemented and our team is actively monitoring the state.
investigating
We are continuing to investigate this issue.
investigating
We are investigating reports of a small subset of users encountering application errors when accessing Konnect UI. Our team is actively investigating the issue and will provide updates as more information becomes available.
Investigating incorrectly filtered results from Developers list API
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Investigating incorrectly filtered results from the Developers list API
May 2026
Custom Plugin Validation was failing in US region
Started:
monitoring
We are continuing to monitor for any further issues.
monitoring
From 14:00UTC to 15:38UTC some customers were unable to update custom plugins that required validation from the Konnect control plane. This would include schema and handler code validation. The konnect team has reloaded the validation service which allowed validations to continue again. The team is investigating the cause.
Dev Portals unreachable in SG Region
Started:
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
monitoring
The cause has been identified. The networking load balancer was unable to reach the gateway. Dev portals are now reachable.
investigating
Developers portals in the SG regions are not reachable. Existing app-registration and dataplane traffic continue to work. The team is investigating the cause.
Konnect Control Plane down in US Region
Started:
monitoring
We are continuing to monitor for any further issues.
monitoring
The Konnect control plane in the US region has recovered. The team is continuing to monitor.
investigating
Konnect Control Plane is unavailable in the US East region. Customer dataplanes with valid configurations will remain up, but new dataplanes will not be able to pull configurations. The team is investigating.
Analytics in AU region is experiencing issues
Started:
monitoring
We are seeing analytics services in AU region recovering.
monitoring
A fix has been deployed to the affected AU region. Analytics services are recovering, and we are actively monitoring the system to ensure stability.
investigating
Analytics in the AU region is currently experiencing issues. No other regions are impacted at this time. Our engineering team is actively investigating the problem.
April 2026
Loss of analytics payload from data plane node (US Only)
Started:
monitoring
We have rolled out the fix and will continue monitoring the situation. The system is now functioning as expected, but we are keeping a close eye on performance to ensure stability. We will provide another update if any issues arise.
identified
We have a fix and are rolling the change out. We will begin monitoring the situation closely and will provide another update once the rollout is complete.
identified
We have identified the issue and are working on a fix
investigating
Some analytics data in the US may be experiencing data loss. We are currently investigating the cause of this issue and will provide updates as they become available.
Konnect Control Plane Default Changes due to 3.14 Release and Secure by Default
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
With the release of 3.14 and changes to default security settings for Kong’s secure by default initiatives, Konnect customers running dataplanes less than 3.14 and updating certain plugins without providing overrides to the new defaults began experiencing the following issues:
Konnect would begin reporting that a default had been overridden that did not apply to the connected dataplane. This is a warning that Konnect gives when the configuration on Konnect control plane appears to have us...
Interacting with PATs in a degraded state
Started:
monitoring
The issue has been resolved and we are now monitoring.
monitoring
Creating, Reading, & Deleting PATs through the API & UI is degraded. This does not impact authentication with PATs.
March 2026
Dev Portals unreachable in ME region
Started:
monitoring
We are continuing to monitor for any further issues.
monitoring
Dev Portals have recovered in the ME region. We are continuing to monitor the situation.
investigating
We are investigating an issue with Dev Portals in ME region.
Degradation in ME region impacting DevPortal, Debugger, and node listing.
Started:
monitoring
We have corrected the issue and are actively monitoring the situation.
identified
We have identified the issue and are taking action to remove the affected instance.
investigating
We are investigating possible degradation in the ME region that may be impacting Debugger and node listing.
Major outage in Konnect Middle East region due to loss of mutliple availability zones
Started:
monitoring
Konnect Middle East Region: Indefinite Outage
The Konnect Middle East Region is undergoing a prolonged outage due to the operational loss of AWS datacenters in the region. The duration of this outage is undetermined. As a result, we have no timeline for service restoration in the ME Region
Customers are encouraged to migrate to one of our other Konnect control plane hosting regions in the EU, Australia, India or the United States. If assistance is required, please reach out to your Kong sup...
monitoring
We are observing increased error rates across services in the Konnect Middle East region. Data plane proxy traffic is not impacted.
We are actively working with AWS to resolve the issue and will provide updates as more information becomes available.
monitoring
Customers in the Middle East (Bahrain) region are operating in a reduced Availability Zone (AZ) configuration due to an ongoing AWS infrastructure issue.
The platform remains available, but some customers in this region may experience intermittent performance degradation or elevated error rates. Data plane proxy traffic is not impacted.
We are actively working with AWS to resolve the issue and will provide updates as more information becomes available.
monitoring
It was discovered that DNS for KIC reconciliation endpoints were still pointing to the out-of-service region. We have failed over these DNS records now to properly point to our new region. Customers using KIC would have seen 500s' during the reconciliation to Konnect. This was resolved at 10:30 UTC on March 5th.
monitoring
Current Status Summary for Konnect Middle East Region:
All services have been moved to our failover region in Middle East
Almost all services are operational, with 2 caveats:
- Analytics data is delayed several hours. Konnect is accepting and persisting Analytics data, but it is not yet visible or queryable as we continue investigating restoring service.
- The Debugger is operational including trace data; however session logs will not be available in this region.
- Observability is operation...
monitoring
Current Status Summary for Konnect Middle East Region:
All services have been moved to our failover region in Middle East
Almost all services are operational, with 2 caveats:
- Analytics data is delayed several hours. Konnect is accepting and persisting Analytics data, but it is not yet visible or queryable as we continue investigating restoring service.
- Debugger is unable to accept incoming trace data. While debugging sessions can be started, none of the trace data will be persisted in Ko...
monitoring
The data store for traces sent to Debugger is still experiencing issues in the Middle East region. Debugging sessions can be started but no spans will be able to be ingested. The team will update as they bring that service online.
monitoring
Service remains restored, and Kong engineers will continue to monitor the apps in the new region.
monitoring
User permission data is now propagating normally again.
monitoring
Status Update (PDP – ME-SOUTH-1)
User permission data replication in ME-SOUTH-1 (Bahrain) region are experiencing extended latencies. Mitigation has been implemented to cap this to 15 minutes.
Updated data should now propagate within a maximum of 15 minutes.
We continue to monitor the situation and will provide further updates as needed.
monitoring
The following services have been restored:
- All Konnect UI-accessible products except for Event Gateway and Metering
- Dataplane connections to the Konnect Control Plane for configuration download and analytics upload
Analytics data is delayed several hours. Konnect is accepting and persisting Analytics data, but it is not yet visible or queryable as we continue investigating restoring service.
monitoring
The Kong engineering team is now verifying restored services in the Middle East region
identified
We have restored partial service to Konnect. The UI is working again for Gateway Manager and Dev Portal, as well as all backing APIs.
Dataplane connections to the Control Plane and Telemetry endpoints have been restored for 3 hours and should continue to work.
identified
We continue to make progress on restoring to a failover region for the Middle East region. Key AWS services to support our failover efforts are beginning to work as of 11am PST. The Konnect engineering team is working to restore and validate all services and data and will update in one hour.
Please note the control plane and telemetry endpoints are already restored, so dataplanes can connect to Konnect.
identified
Control Plane restored for Config Download and Telemetry
We have restored the control plane and telemetry endpoints. Dataplanes can now connect to the control plane api at `me.cp0.konghq.com` and `me.tp0.konghq.com`
This is a read-only instance set up for this incident. Configuration changes are still blocked. But now customers should be able to connect new dataplanes and download their configuration, as well as send telemetry.
The Admin API for changing control plane configuration remains...
identified
We are actively migrating the affected services to operate on other Availability Zones in the Bahrain region (ME-SOUTH-1 Region), but critical AWS services are not responding in that region. Our engineers are working to restore full service functionality and we are communicating with AWS to attempt to determine our failover options. At this time we cannot provide an ETA.
We will provide further updates as they become available. Thank you for your patience.
identified
We are actively migrating the affected services to operate on the two healthy Availability Zones in the Bahrain region (ME-SOUTH-1 Region). Our engineers are working to restore full service functionality and expect the migration to be completed within the next few hours.
We will provide further updates as they become available. Thank you for your patience.
identified
The incident is ongoing. We are working closely with our cloud provider to monitor restoration efforts.
Due to significant physical infrastructure damage in both the UAE and Bahrain regions, recovery is expected to take more time.
We appreciate your patience as we work toward a full resolution.
identified
We are currently observing renewed elevated error rates across multiple Konnect services in ME region related to the AWS outage in that region.
identified
We are seeing many services in ME region recovering and some services are in degraded state. Dataplanes are not affected as part of this incident. All other Konnect regions are 100% operational and healthy.
Our engineers are closely monitoring the situation. We will provide additional updates as soon as more information becomes available.
investigating
We are currently observing renewed elevated 5XX error rates across multiple Konnect services in ME region. Our engineering team is actively investigating the issue and assessing customer impact.
We will provide additional updates as soon as more information becomes available.
monitoring
AWS continues to experience issues some services. However most of Konnect services are now recovered and operating as expected. Our engineers are closely monitoring the services and it's operational efficiency.
identified
The increased error rates are associated with the AWS me-central-1 outage. Our engineers are monitoring the situation closely.
investigating
We are seeing increased 5xx in the ME Region. Our engineers are currently investigating the issue.