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94.7%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
93.1%
29
2
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Customers may be unable to find newly-created items in Konnect using the Search function. Additionally, analytics and gateway manager filtering by newly-created objects may also be unavailable.
Legacy Incident Archive
17 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Analytics queries may be unavailable or returning incomplete data in EU.
minorSource not attested
Last archived state: resolved
View archived record details
Kong Konnect Cloud
identified
Analytics queries may be unavailable or returning incomplete data in EU.
Some analytics ingestion is lagging in US prod
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Some customers may notice some missing data from charts and graphs while this lag occurs. The team is working to fix the processing and back-fill any missing data.
July 2026
Performing Infrastructure Maintenance - US Region
Source not attested
Last archived state: resolved
View archived record details
monitoring
Infrastructure maintenance on the US region is complete. We will continue to monitor this region to ensure stability of the platform.
investigating
We will be performing maintenance. Customers may experience brief intermittent service disruptions or increased latency. We are working to minimize any impact and will provide updates here as the maintenance progresses. We apologize for any inconvenience and appreciate your patience.
Expected Impact:
- Maintenance will occur in the US region only.
- During this time, configuration or policy updates in Konnect may be delayed until the maintenance completes in that region.
- Gateway data plane...
Konnect UI Login Degraded
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate the issue.
investigating
We are continuing to investigate the issue.
investigating
Login to Konnect intermittently failing. Customers can retry login in order to gain access to the platform. API calls to Konnect are succeeding.
Konnect Observability UI Experience Degraded
Source not attested
Last archived state: resolved
View archived record details
investigating
Customers are unable to visualize the platform usage analytics data. This does not impact data ingestion.
Increased error rate in the Portal APIs
Source not attested
Last archived state: resolved
View archived record details
monitoring
We are monitoring an incident that resulted in an increased error rate in the Portal APIs. A fix has been applied, and error rates have decreased.
June 2026
Konnect UI experiencing application error state
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and our team is actively monitoring the state.
investigating
We are continuing to investigate this issue.
investigating
We are investigating reports of a small subset of users encountering application errors when accessing Konnect UI. Our team is actively investigating the issue and will provide updates as more information becomes available.
Investigating incorrectly filtered results from Developers list API
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Investigating incorrectly filtered results from the Developers list API
May 2026
Custom Plugin Validation was failing in US region
Source not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
From 14:00UTC to 15:38UTC some customers were unable to update custom plugins that required validation from the Konnect control plane. This would include schema and handler code validation. The konnect team has reloaded the validation service which allowed validations to continue again. The team is investigating the cause.
Dev Portals unreachable in SG Region
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
monitoring
The cause has been identified. The networking load balancer was unable to reach the gateway. Dev portals are now reachable.
investigating
Developers portals in the SG regions are not reachable. Existing app-registration and dataplane traffic continue to work. The team is investigating the cause.
