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100%of 36 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
29
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
10 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Issues with KOMOJU App Installation on Shopify
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have identified and mitigated the primary issue affecting Shopify App installations. However, we are currently observing some residual impact and will continue to closely monitor the situation.
Shopifyアプリのインストールにおいて発生していた問題につきましては、原因の特定および対応を完了いたしました。
しかしながら、現在も一部の環境において影響が確認されているため、引き続き監視を続けております。
identified
We have identified the cause of the issue, and are working on releasing a fix.
問題の原因を特定いたしました。現在、修正のリリースに向けて作業を進めております。
investigating
We are currently investigating an issue preventing merchants from connecting their Shopify stores to KOMOJU.
現在、加盟店様がShopifyストアをKOMOJUに接続できない問題について、現在調査を進めております。
July 2026
PayPay payments failures / PayPay決済における障害の発生について
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have confirmed that upstream transaction services are beginning to stabilize. While we are seeing signs of recovery, some partial degradation may still occur, and we are continuing to monitor the situation closely.
接続先システムにおける決済処理の安定化を確認しております。なお、依然として一部で断続的な影響が発生する可能性がございますため、引き続き、完全な復旧に向けて状況を注視してまいります。
monitoring
We are still experiencing upstream transaction failures that are affecting PayPay and are continuing to monitor the situation.
現在も、接続先システム側の不具合により、PayPay決済において断続的な障害が発生しております。
investigating
We are continuing to investigate this issue.
investigating
We are currently experiencing an intermittent failures with the PayPay payments due to upstream gateway issue.
現在、接続先（上位）システム側の不具合により、PayPay決済において断続的な障害が発生しております。
Issues with Mastercard payments
Source not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue that is causing some Mastercard transactions to fail.
現在、一部のMastercard決済において、取引が正常に完了しない事象が発生しており、原因を調査中です。
Intermittent Login Issues
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue where some users are unable to log into the KOMOJU merchant dashboard.
現在、一部のユーザーがKOMOJU加盟店ダッシュボードにログインできない事象が発生しており、原因を調査中です。
Intermittent Failures with Credit Card 3DS Authentications
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue affecting credit card 3Ds authentications.
現在、クレジットカードの3Dセキュア認証に影響が発生している問題について、原因を調査中です。
Partial outage with Shopify payment creations
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue has been mitigated, and we are currently monitoring the situation.
identified
We are currently experiencing a partial outage with Shopify Payments. Our team is actively investigating the issue.
PayPay payments failures
majorSource not attested
Last archived state: resolved
View archived record details
identified
We are currently experiencing an intermittent failures with the PayPay payments due to upstream gateway issue.
June 2026
Intermittent Failures with Credit Card 3DS Verifications
Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue affecting credit card 3Ds verifications.
Issue with KOMOJU Dashboard Refreshing
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified, and we are working on implementing a resolution.
investigating
We are currently investigating an issue where the KOMOJU dashboard continuously refreshes.
April 2026
Issues with Shopify Payment Processing
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate the issue.
investigating
We are currently investigating reports of an issue affecting payment creation for some Shopify merchants.
現在、一部のShopify加盟店様において、決済の作成が正常に行えない事象が発生しており、詳細を調査中です。
