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91.9%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
93.3%
30
2
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are currently investigating an issue that is preventing real-time updates to the kameleoon.js script (Web Experimentation) in production. Please note that all updates are being saved but will reflect in the production environment with a delay.
We apologize for any inconvenience caused and are working diligently to resolve this issue.
Kameleoon Main Application Tools Temporarily Unavailable
We are currently investigating an issue affecting the availability of the Kameleoon back-office application (app.kameleoon.com) and graphic editor for all customers. Our team is actively working to identify and resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience.
August 2026
Intermittent Slowness and Instability on Kameleoon Platform (app.kameleoon.com)
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing intermittent slowness and instability on our main application platform, app.kameleoon.com. This may result in difficulties accessing the platform, including login issues.
Our team is actively investigating the root cause to restore full stability as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience while we work on resolving the issue.
Legacy Incident Archive
28 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Client Events service unavailable
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue affecting the Client Events service (SSE endpoint: https://events.kameleoon.eu:8110/sse).
This service delivers real-time SDK configuration update notifications directly to end-user SDKs, without going through any proxy unless strictly necessary. While the issue is ongoing, SDKs will not receive live configuration updates and will rely on their default fallback behavior (periodic polling / last known configuration).
We are actively working to identify...
July 2026
Campaign and Audience Reporting Temporarily Unavailable
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are currently investigating an issue affecting the visualization of experiments / personalizations and audience results. Our team is working diligently to resolve this as quickly as possible.
We apologize for the inconvenience and appreciate your understanding
Disruption in Core Engine Services for Web Experimentation (kameleoon.js)
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are currently investigating an issue that impacts our core engine application (kameleoon.js), leading to a partial outage. Not all clients are affected. This issue may result in the following impacts:
- Experiments and personalizations targeting may not function as expected.
- Experiments may display incorrectly.
- Event data collection may be inaccurate or incomplete.
We apologize for any inconvenience caused and are working diligently to resolve this issue.
Kameleoon Main Application Tools Temporarily Unavailable
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are currently investigating an issue affecting the availability of the Kameleoon back-office application (app.kameleoon.com) and graphic editor for all customers. Our team is actively working to identify and resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience.
Intermittent Slowness and Instability on Kameleoon Platform (app.kameleoon.com)
majorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
We are currently experiencing intermittent slowness and instability on our main application platform, app.kameleoon.com. This may result in difficulties accessing the platform, including login issues.
Our team is actively investigating the root cause to restore full stability as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience while we work on resolving the issue.
PBX Guest mode and Figma integration are not available
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
PBX not available
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are currently investigating on PBX editor not available
PBX not available
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating on PBX editor not available since 9:40am CEST.
June 2026
PBX not available
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating on PBX editor not available since 9:30am CEST.
Latency in data warehouse goals (EU Cluster)
minorSource not attested
Last archived state: resolved
View archived record details
identified
Since 12/06/2026 overnight we experienced delays in ingesting experiment goal events from data warehouses (EU cluster). Rest assured, the events are correctly stored on our servers, and we are actively working to restore synchronization with your experiment results.
