Kameleoon Outage History
Uptime record, past incidents, and downtime history for Kameleoon.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 93.3% | 15 | 1 |
| July 2026 | 77.4% | 31 | 7 |
| June 2026 | 53.3% | 30 | 14 |
| May 2026 | 80% | 15 | 3 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
May 17
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Client Events service unavailable
Started: Aug 12, 1:21 PM
investigating
We are continuing to investigate this issue.
Aug 12, 10:55 PM
investigating
We are currently investigating an issue affecting the Client Events service (SSE endpoint: https://events.kameleoon.eu:8110/sse).
This service delivers real-time SDK configuration update notifications directly to end-user SDKs, without going through any proxy unless strictly necessary. While the issue is ongoing, SDKs will not receive live configuration updates and will rely on their default fallback behavior (periodic polling / last known configuration).
We are actively working to identify...
Aug 12, 1:21 PM
July 2026
Campaign and Audience Reporting Temporarily Unavailable
Started: Jul 29, 12:16 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jul 29, 12:30 PM
identified
We are currently investigating an issue affecting the visualization of experiments / personalizations and audience results. Our team is working diligently to resolve this as quickly as possible.
We apologize for the inconvenience and appreciate your understanding
Jul 29, 12:16 PM
Disruption in Core Engine Services for Web Experimentation (kameleoon.js)
Started: Jul 27, 11:10 AM
monitoring
A fix has been implemented and we are monitoring the results.
Jul 27, 11:29 AM
identified
We are currently investigating an issue that impacts our core engine application (kameleoon.js), leading to a partial outage. Not all clients are affected. This issue may result in the following impacts:
- Experiments and personalizations targeting may not function as expected.
- Experiments may display incorrectly.
- Event data collection may be inaccurate or incomplete.
We apologize for any inconvenience caused and are working diligently to resolve this issue.
Jul 27, 11:10 AM
Kameleoon Main Application Tools Temporarily Unavailable
Started: Jul 27, 10:00 AM
monitoring
A fix has been implemented and we are monitoring the results.
Jul 27, 10:55 AM
identified
We are currently investigating an issue affecting the availability of the Kameleoon back-office application (app.kameleoon.com) and graphic editor for all customers. Our team is actively working to identify and resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience.
Jul 27, 10:00 AM
Intermittent Slowness and Instability on Kameleoon Platform (app.kameleoon.com)
Started: Jul 16, 9:02 AM
identified
We are continuing to work on a fix for this issue.
Jul 16, 9:22 AM
identified
We are currently experiencing intermittent slowness and instability on our main application platform, app.kameleoon.com. This may result in difficulties accessing the platform, including login issues.
Our team is actively investigating the root cause to restore full stability as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience while we work on resolving the issue.
Jul 16, 9:02 AM
PBX Guest mode and Figma integration are not available
Started: Jul 6, 10:05 AM
investigating
We are currently investigating this issue.
Jul 6, 10:05 AM
PBX not available
Started: Jul 6, 6:43 AM
monitoring
A fix has been implemented and we are monitoring the results.
Jul 6, 6:59 AM
identified
We are currently investigating on PBX editor not available
Jul 6, 6:43 AM
PBX not available
Started: Jul 3, 8:16 AM
investigating
We are currently investigating on PBX editor not available since 9:40am CEST.
Jul 3, 8:16 AM
June 2026
PBX not available
Started: Jun 24, 7:59 AM
investigating
We are currently investigating on PBX editor not available since 9:30am CEST.
Jun 24, 7:59 AM
Latency in data warehouse goals (EU Cluster)
Started: Jun 15, 7:15 AM
identified
Since 12/06/2026 overnight we experienced delays in ingesting experiment goal events from data warehouses (EU cluster). Rest assured, the events are correctly stored on our servers, and we are actively working to restore synchronization with your experiment results.
Jun 15, 7:15 AM
Experiment Results Processing Delays
Started: Jun 11, 7:55 AM
monitoring
Data processing has been brought up to date; only the results from the German cluster still show a delay of about 4 hours.
Jun 11, 9:46 AM
investigating
We are currently experiencing data processing delays, with experiment results approximately 10 hours behind. We appreciate your patience as our engineers work to restore real-time functionality. If you have any questions, please contact our support team.
Jun 11, 7:55 AM
Login Issues Affecting App Access
Started: Jun 10, 7:22 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 10, 11:01 PM
identified
We are continuing to investigate the issue. Initial findings indicate the issue may be related to elevated database load impacting authentication services. Our engineering team is actively working to reduce the impact, identify the root cause, and restore normal access as quickly as possible.
We will provide another update as soon as we have more information.
Thank you for your patience.
Jun 10, 10:18 PM
investigating
We’re currently experiencing an issue that prevent users from logging in to the app. Our team is investigating the cause and working to restore access as quickly as possible. We’ll provide updates as soon as more information is available.
Jun 10, 7:22 PM
Latency in data warehouse goals
Started: Jun 9, 9:45 AM
identified
Since 09/06/2026 overnight we experienced delays in ingesting experiment goal events from data warehouses. Rest assured, the events are correctly stored on our servers, and we are actively working to restore synchronization with your experiment results.
Jun 9, 9:45 AM
Login Issues Affecting App Access
Started: Jun 8, 8:20 PM
monitoring
We're currently investigating an issue affecting the login redirect from app.kameleoon.com to https://login.kameleoon.com/app when users are not already logged in.
Login itself remains functional. As a workaround, customers can access the login page directly by going to https://login.kameleoon.com/app.
Our team is working to restore the redirect behavior and will provide updates as soon as more information is available.
Jun 9, 8:41 AM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 9, 7:35 AM
identified
Our team is investigating the cause and working to restore access as quickly as possible. We’ll provide updates as soon as more information is available.
Jun 9, 6:03 AM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 8, 8:39 PM
investigating
We’re currently experiencing an issue that may prevent some users from logging in to the app. Our team is investigating the cause and working to restore access as quickly as possible. We’ll provide updates as soon as more information is available.
Jun 8, 8:30 PM
May 2026
Kameleoon Main Application Tools Temporarily Unavailable
Started: May 27, 12:22 PM
identified
We are currently investigating an issue affecting the availability of the Kameleoon back-office application (app.kameleoon.com) and graphic editor for all customers. Our team is actively working to identify and resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience.
May 27, 12:22 PM
Campaign and Audience Reporting Temporarily Unavailable
Started: May 20, 7:51 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 20, 8:32 AM
identified
We are currently investigating an issue affecting the visualization of experiments / personalizations and audience results. Our team is working diligently to resolve this as quickly as possible.
We apologize for the inconvenience and appreciate your understanding
May 20, 7:51 AM
Experiment Results Processing Delays
Started: May 8, 10:18 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 8, 10:51 AM
investigating
We are currently investigating this issue.
May 8, 10:18 AM
Campaign and Audience Reporting Temporarily Unavailable
Started: May 7, 7:14 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 7, 8:53 AM
identified
Service Status Update:
- FR Data: Restored and fully operational.
- DE Data: Currently offline for maintenance.
We are currently upgrading our server hardware to improve stability. Data for German customers will be reactivated as soon as the maintenance is complete.
May 7, 8:35 AM
identified
We are currently investigating an issue affecting the visualization of experiments / personalizations and audience results. Our team is working diligently to resolve this as quickly as possible.
We apologize for the inconvenience and appreciate your understanding
May 7, 7:14 AM
Kameleoon Main Application Tools Temporarily Unavailable
Started: May 6, 9:42 AM
identified
We are currently investigating an issue affecting the availability of the Kameleoon back-office application (app.kameleoon.com) and graphic editor for all customers. Our team is actively working to identify and resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience.
May 6, 9:42 AM
Slow loading of data for campaign results
Started: May 6, 9:32 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 6, 3:03 PM
identified
We are continuing to investigate the infrastructure instability currently affecting the platform.
Our latest findings indicate that the issue is related to our ClickHouse clusters across multiple regions. The root cause has not yet been fully confirmed, and our teams are actively working on mitigation and stability improvements.
While the underlying root cause has not yet been resolved, some users may continue to experience degraded performance or intermittent issues when accessing reportin...
May 6, 12:51 PM
identified
We are currently investigating an issue that is affecting the loading of data on dashboard and result pages for all customers. We will post additional updates as soon as we have more information available.
All experiments are still active and data is still being collected.
We apologize for any impact our customers are experiencing.
May 6, 9:32 AM
Experiment Results Processing Delays (Germany Cluster)
Started: May 6, 6:52 AM
identified
We are still experiencing data processing delays in our Germany cluster, but the lag has now been reduced.
Experiment results are currently approximately 10 hours behind.
Our team is continuing to work on reducing the delay further and restoring normal processing times.
May 6, 3:44 PM
identified
We are currently experiencing data processing delays in our Germany cluster, with experiment results approximately 20 hours behind. We appreciate your patience as our engineers work to restore real-time functionality. If you have any questions, please contact our support team.
May 6, 6:52 AM
Kameleoon Main Application Tools Temporarily Unavailable
Started: May 5, 1:26 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 5, 1:39 PM
identified
We are currently investigating an issue affecting the availability of the Kameleoon back-office application (app.kameleoon.com) and graphic editor for all customers. Our team is actively working to identify and resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience.
May 5, 1:26 PM
Slow loading of data for campaign results
Started: May 5, 11:52 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 5, 8:31 PM
investigating
We are currently investigating an issue that is affecting the loading of data on dashboard and result pages for all customers. We will post additional updates as soon as we have more information available.
All experiments are still active and data is still being collected.
We apologize for any impact our customers are experiencing.
May 5, 11:52 AM
Slow loading of data for campaign results
Started: May 4, 9:30 AM
investigating
We are currently investigating an issue that is affecting the loading of data on dashboard and result pages for all customers. We will post additional updates as soon as we have more information available.
All experiments are still active and data is still being collected.
We apologize for any impact our customers are experiencing.
May 4, 9:30 AM
April 2026
Kameleoon Main Application Tools Temporarily Unavailable
Started: Apr 30, 5:25 AM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 30, 5:47 AM
identified
We are currently investigating an issue affecting the availability of the Kameleoon back-office application (app.kameleoon.com) and graphic editor for all customers. Our team is actively working to identify and resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience.
Apr 30, 5:25 AM
Slow loading of data for campaign results
Started: Apr 28, 7:14 AM
investigating
We are currently investigating an issue that is affecting the loading of data on dashboard and result pages for all customers. We will post additional updates as soon as we have more information available.
All experiments are still active and data is still being collected.
We apologize for any impact our customers are experiencing.
Apr 28, 7:14 AM
Slow loading of data for campaign results (German Customers)
Started: Apr 24, 1:03 PM
identified
We are currently investigating an issue that is affecting the loading of data on dashboard and result pages for German customers. We will post additional updates as soon as we have more information available.
All experiments are still active and data is still being collected.
We apologize for any impact our customers are experiencing.
Apr 24, 1:03 PM
Kameleoon Main Application Tools Temporarily Unavailable
Started: Apr 23, 7:10 AM
identified
A fix has been implemented to resolve the issue affecting the availability of the Kameleoon back-office application (app.kameleoon.com) and graphic editor for all customers.
Issue affecting the visualization of experiments / personalizations and audience results still to be present.
Our team still working to resolve this last issue as quickly as possible.
We apologize for the inconvenience and appreciate your understanding.
Apr 23, 9:12 AM
identified
We are currently investigating an issue affecting the availability of the Kameleoon back-office application (app.kameleoon.com) and graphic editor for all customers. Our team is actively working to identify and resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience.
Apr 23, 7:56 AM
identified
We are currently investigating an issue affecting the visualization of experiments / personalizations and audience results. Our team is working diligently to resolve this as quickly as possible.
We apologize for the inconvenience and appreciate your understanding
Apr 23, 7:10 AM