New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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Kameleoon Outage History

Uptime record, past incidents, and downtime history for Kameleoon.

Checking current status...
78.7% uptime over 47 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 13

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 53.8% 13 6
April 2026 86.7% 30 4
March 2026 100% 4 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 47 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Experiment Results Processing Delays
minor

Started: May 8, 10:18 AM

monitoring
A fix has been implemented and we are monitoring the results.
May 8, 10:51 AM
investigating
We are currently investigating this issue.
May 8, 10:18 AM
Campaign and Audience Reporting Temporarily Unavailable
minor

Started: May 7, 7:14 AM

monitoring
A fix has been implemented and we are monitoring the results.
May 7, 8:53 AM
identified
Service Status Update: - FR Data: Restored and fully operational. - DE Data: Currently offline for maintenance. We are currently upgrading our server hardware to improve stability. Data for German customers will be reactivated as soon as the maintenance is complete.
May 7, 8:35 AM
identified
We are currently investigating an issue affecting the visualization of experiments / personalizations and audience results. Our team is working diligently to resolve this as quickly as possible. We apologize for the inconvenience and appreciate your understanding
May 7, 7:14 AM
Kameleoon Main Application Tools Temporarily Unavailable
major

Started: May 6, 9:42 AM

identified
We are currently investigating an issue affecting the availability of the Kameleoon back-office application (app.kameleoon.com) and graphic editor for all customers. Our team is actively working to identify and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience.
May 6, 9:42 AM
Slow loading of data for campaign results
minor

Started: May 6, 9:32 AM

monitoring
A fix has been implemented and we are monitoring the results.
May 6, 3:03 PM
identified
We are continuing to investigate the infrastructure instability currently affecting the platform. Our latest findings indicate that the issue is related to our ClickHouse clusters across multiple regions. The root cause has not yet been fully confirmed, and our teams are actively working on mitigation and stability improvements. While the underlying root cause has not yet been resolved, some users may continue to experience degraded performance or intermittent issues when accessing reportin...
May 6, 12:51 PM
identified
We are currently investigating an issue that is affecting the loading of data on dashboard and result pages for all customers. We will post additional updates as soon as we have more information available. All experiments are still active and data is still being collected. We apologize for any impact our customers are experiencing.
May 6, 9:32 AM
Experiment Results Processing Delays (Germany Cluster)
minor

Started: May 6, 6:52 AM

identified
We are still experiencing data processing delays in our Germany cluster, but the lag has now been reduced. Experiment results are currently approximately 10 hours behind. Our team is continuing to work on reducing the delay further and restoring normal processing times.
May 6, 3:44 PM
identified
We are currently experiencing data processing delays in our Germany cluster, with experiment results approximately 20 hours behind. We appreciate your patience as our engineers work to restore real-time functionality. If you have any questions, please contact our support team.
May 6, 6:52 AM
Kameleoon Main Application Tools Temporarily Unavailable
minor

Started: May 5, 1:26 PM

monitoring
A fix has been implemented and we are monitoring the results.
May 5, 1:39 PM
identified
We are currently investigating an issue affecting the availability of the Kameleoon back-office application (app.kameleoon.com) and graphic editor for all customers. Our team is actively working to identify and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience.
May 5, 1:26 PM
Slow loading of data for campaign results
minor

Started: May 5, 11:52 AM

monitoring
A fix has been implemented and we are monitoring the results.
May 5, 8:31 PM
investigating
We are currently investigating an issue that is affecting the loading of data on dashboard and result pages for all customers. We will post additional updates as soon as we have more information available. All experiments are still active and data is still being collected. We apologize for any impact our customers are experiencing.
May 5, 11:52 AM
Slow loading of data for campaign results
minor

Started: May 4, 9:30 AM

investigating
We are currently investigating an issue that is affecting the loading of data on dashboard and result pages for all customers. We will post additional updates as soon as we have more information available. All experiments are still active and data is still being collected. We apologize for any impact our customers are experiencing.
May 4, 9:30 AM
April 2026
Kameleoon Main Application Tools Temporarily Unavailable
major

Started: Apr 30, 5:25 AM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 30, 5:47 AM
identified
We are currently investigating an issue affecting the availability of the Kameleoon back-office application (app.kameleoon.com) and graphic editor for all customers. Our team is actively working to identify and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience.
Apr 30, 5:25 AM
Slow loading of data for campaign results
minor

Started: Apr 28, 7:14 AM

investigating
We are currently investigating an issue that is affecting the loading of data on dashboard and result pages for all customers. We will post additional updates as soon as we have more information available. All experiments are still active and data is still being collected. We apologize for any impact our customers are experiencing.
Apr 28, 7:14 AM
Slow loading of data for campaign results (German Customers)
minor

Started: Apr 24, 1:03 PM

identified
We are currently investigating an issue that is affecting the loading of data on dashboard and result pages for German customers. We will post additional updates as soon as we have more information available. All experiments are still active and data is still being collected. We apologize for any impact our customers are experiencing.
Apr 24, 1:03 PM
Kameleoon Main Application Tools Temporarily Unavailable
minor

Started: Apr 23, 7:10 AM

identified
A fix has been implemented to resolve the issue affecting the availability of the Kameleoon back-office application (app.kameleoon.com) and graphic editor for all customers. Issue affecting the visualization of experiments / personalizations and audience results still to be present. Our team still working to resolve this last issue as quickly as possible. We apologize for the inconvenience and appreciate your understanding.
Apr 23, 9:12 AM
identified
We are currently investigating an issue affecting the availability of the Kameleoon back-office application (app.kameleoon.com) and graphic editor for all customers. Our team is actively working to identify and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience.
Apr 23, 7:56 AM
identified
We are currently investigating an issue affecting the visualization of experiments / personalizations and audience results. Our team is working diligently to resolve this as quickly as possible. We apologize for the inconvenience and appreciate your understanding
Apr 23, 7:10 AM