Kaltura Outage History
Daily status observations, past incidents, and reported issue history for Kaltura.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 100% | 25 | 0 |
| July 2026 | 96.8% | 31 | 1 |
| June 2026 | 100% | 30 | 0 |
| May 2026 | 100% | 5 | 0 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
July 2026
Kaltura General Service Issue
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are investigating some service interruptions that users might experience when trying to access Kaltura services. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority, and will provide an update in the next 60 minutes
May 2026
Customer Care Portal - Ticket Creation (Kaltura-Facing)
Started:
monitoring
The issue with incoming tickets was resolved at approximately 5:50pm ET on May 4th. We have been continuing to make adjustments to tickets that came in during a specific time window yesterday that did not have the correct configurations. We will continue to monitor the situation throughout the day, but there should be no further issues. Thank you for your patience and collaboration with us.
identified
We are currently remediating an issue with support ticket flow internal to Kaltura, after ticket creation in the Customer Care portal. Ticket flow and responses may have degraded performance, our engineers are actively working on the issue. If you need immediate assistance, live support chat in the portal and support hotlines are working as normal. We apologize for the inconvenience as continue work this issue.
investigating
We are currently investigating an issue with support ticket flow internal to Kaltura, after ticket creation in the Customer Care portal. Ticket flow and responses may have degraded performance, our engineers are investigating the issue. If you need immediate assistance, live support chat in the portal and support hotlines are working as normal. We apologize for the inconvenience as we investigate and remediate this issue.