Kaltura Outage History
Uptime record, past incidents, and downtime history for Kaltura.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 88% | 25 | 3 |
| April 2026 | 100% | 30 | 0 |
| March 2026 | 93.5% | 31 | 2 |
| February 2026 | 100% | 5 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Feb 24
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
Customer Care Portal - Ticket Creation (Kaltura-Facing)
Started: May 4, 8:22 PM
monitoring
The issue with incoming tickets was resolved at approximately 5:50pm ET on May 4th. We have been continuing to make adjustments to tickets that came in during a specific time window yesterday that did not have the correct configurations. We will continue to monitor the situation throughout the day, but there should be no further issues. Thank you for your patience and collaboration with us.
May 5, 1:01 PM
identified
We are currently remediating an issue with support ticket flow internal to Kaltura, after ticket creation in the Customer Care portal. Ticket flow and responses may have degraded performance, our engineers are actively working on the issue. If you need immediate assistance, live support chat in the portal and support hotlines are working as normal. We apologize for the inconvenience as continue work this issue.
May 4, 9:26 PM
investigating
We are currently investigating an issue with support ticket flow internal to Kaltura, after ticket creation in the Customer Care portal. Ticket flow and responses may have degraded performance, our engineers are investigating the issue. If you need immediate assistance, live support chat in the portal and support hotlines are working as normal. We apologize for the inconvenience as we investigate and remediate this issue.
May 4, 8:22 PM