Current answer
Kaltura experienced a minor incident: Access to Support portal. ServiceAlert observed recovery on Sep 16, 2026.
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Incident Lifecycle
Affected Components
Documentation and Customer Care Platforms
Incident Timeline
Investigating
Kaltura Customer Portal became unavailable due to Salesforce performance degradation.
More details at: https://status.salesforce.com/current
As a result, users cannot access the support portal: support.kaltura.com
We will provide further updates during the next 60 minutes.
More details at: https://status.salesforce.com/current
As a result, users cannot access the support portal: support.kaltura.com
We will provide further updates during the next 60 minutes.
Sep 16, 2026 at 9:47 AM UTC
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