New Multi-region uptime checks and custom-domain status pages

JustCall Outage History

Daily provider-status observations and published incident history for JustCall.

Operational

JustCall is operational. Verified . Official provider source.

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95.1% of 81 verified observed days had no reported provider issue

90-Day Trend

Aug 18Nov 15

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
October 2026 93.3% 30 2
September 2026 96.6% 29 1

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Aug 17 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

November 2026
Salesdialer unavailable
critical Observed active window 4m

View incident details and source

Started:

Sales Dialer
investigating
We are currently investigating this issue.
October 2026
Failures in incoming and outgoing calls
minor Observed active window 41m

View incident details and source

Started:

JustCall Dashboard JustCall Live Dashboard
monitoring
A fix has been implemented and we are monitoring the results.
Slowness across platform
minor Observed active window 42m

View incident details and source

Started:

Outbound Calling SMS Service JustCall Dashboard Contact sync with CRMs, help desks and other integrations Inbound Calling MMS Service Sales Dialer
monitoring
A fix has been implemented and we are monitoring the results. We see performance improvements in all the functionalities except syncing of calls and sms to CRMs.
investigating
We are currently experiencing performance degradation across the JustCall platform, which may result in slower page loads and delays when navigating the application. Core functionalities, including making and receiving calls, sending and receiving SMS, and running Sales Dialer campaigns, are expected to remain operational. Our team is actively investigating the issue and working to restore normal performance as quickly as possible.
September 2026
Partial Degradation of Calling, SalesDialer, and Inbound Call Services
minor Observed active window 2h 10m

View incident details and source

Started:

Inbound Calling Sales Dialer
identified
We are currently experiencing partial service degradation affecting Calling, Sales Dialer, and Inbound Call Services due to an ongoing infrastructure issue in GCP us-central1, along with elevated API failure at our voice provider. Some customers may experience intermittent call failures or connectivity issues. Our team is actively monitoring both incidents and working to restore full service availability as quickly as possible. GCP Status: https://status.cloud.google.com/incidents/J5ia5t9p3...

Legacy Incident Archive

3 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
Slowness reported across platform
minor Source not attested
Last archived state: resolved
View archived record details
Outbound Calling SMS Service JustCall Dashboard Inbound Calling MMS Service Sales Dialer
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
July 2026
JustCall is experiencing slowness
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
June 2026
JustCall's experiencing slowness in webapp
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We're observing some improvements. Our team's continuing to monitor it.
investigating
We're currently investigating slowness in the JustCall web application
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