Current answer
JustCall experienced a minor incident: Slowness across platform. ServiceAlert observed recovery on Oct 22, 2026.
Provider-reported start: . Notice published: .
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Incident Lifecycle
Affected Components
Outbound Calling
SMS Service
JustCall Dashboard
Contact sync with CRMs, help desks and other integrations
Inbound Calling
MMS Service
Sales Dialer
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results. We see performance improvements in all the functionalities except syncing of calls and sms to CRMs.
Oct 22, 2026 at 4:11 PM UTC
Investigating
We are currently experiencing performance degradation across the JustCall platform, which may result in slower page loads and delays when navigating the application.
Core functionalities, including making and receiving calls, sending and receiving SMS, and running Sales Dialer campaigns, are expected to remain operational.
Our team is actively investigating the issue and working to restore normal performance as quickly as possible.
Core functionalities, including making and receiving calls, sending and receiving SMS, and running Sales Dialer campaigns, are expected to remain operational.
Our team is actively investigating the issue and working to restore normal performance as quickly as possible.
Oct 22, 2026 at 3:52 PM UTC
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