JazzHR Outage History
Uptime record, past incidents, and downtime history for JazzHR.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 83.3% | 12 | 2 |
| April 2026 | 90% | 30 | 3 |
| March 2026 | 100% | 4 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 46 Days)
Mar 28
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
April 2026
Candidate Search & Reporting Issues in JazzHR
Started: Apr 30, 5:33 PM
monitoring
The previously reported issue affecting candidate data visibility within JazzHR has been resolved, and we are now monitoring to ensure continued stability.
Candidate Search, Job List, Custom Candidate Reports, and Advanced Visual Reporting (AVR) are now fully synchronized. AVR reports are actively reprocessing, and users should continue to see data populate and normalize as processing completes.
We will continue to monitor system performance and data accuracy closely. If any additional issu...
May 1, 8:27 PM
identified
Progress continues on the previously identified issue affecting candidate data visibility within JazzHR.
Candidate Search, the Job List, and Custom Candidate Reports are now reconnected, and data has started syncing across these areas. Users should see continued improvements as the sync progresses, and we expect the majority of data to be fully caught up by end of day.
Some Advanced Visual Reporting may still be impacted, and our team is actively working to restore full functionality there ...
May 1, 5:38 PM
identified
Work continues on the previously identified issue affecting candidate search functionality and workflow reporting within JazzHR.
Our Engineering team has made continued progress, and we are seeing additional improvements in search results being returned. While this indicates positive momentum, remediation efforts are still in progress to ensure full consistency across candidate search, application history consolidation, and workflow reporting.
Candidates who applied since April 29 may still...
May 1, 12:47 PM
identified
We are continuing to work on the previously identified issue affecting candidate search functionality and workflow reporting within JazzHR.
Our Engineering team has made progress, and we are beginning to see candidate search results being returned. However, work is still underway to fully resolve the issue and ensure consistent behavior across all affected areas, including application history consolidation and workflow reporting.
Candidates who applied since April 29 may still experience in...
Apr 30, 11:53 PM
identified
The issue affecting candidate search functionality and workflow reporting within JazzHR has been identified.
Candidates who have applied to job requisitions since April 29 are visible within the applicant list for individual jobs, but may not appear when searched by name or email in the Candidates tab. Additionally, application history may not be consolidating correctly, and workflow reporting may be incomplete for some recently applied candidates.
Candidates who applied prior to April 29 r...
Apr 30, 6:47 PM
investigating
We are aware of an issue affecting candidate search functionality within JazzHR.
Candidates who have applied to job requisitions since April 29 are visible within the application list for their respective jobs, but do not appear when searched by name or email in the Candidates tab. Additionally, application history may not be consolidating correctly for some candidates, and workflow reporting may be impacted for recently applied candidates.
Candidates who applied prior to April 29 remain se...
Apr 30, 5:33 PM
ADP Integration issues
Started: Apr 29, 1:53 PM
monitoring
A fix has been successfully applied for the issue affecting JazzHR logins via ADP Single Sign-On (SSO) and ADP candidate exports. The issue originated within the integration flow and has now been addressed.
Affected Services
JazzHR login via ADP (SSO)
ADP candidate export to JazzHR
Current Status
We are actively monitoring the platform to ensure continued stability and to confirm that all services are operating as expected.
Next Steps
Our team will continue monitoring and will share a Root...
Apr 29, 7:49 PM
identified
Summary
The issue affecting JazzHR logins via ADP Single Sign-On (SSO) and ADP candidate exports has been identified. Our team is actively working on a resolution.
Affected Services
JazzHR login via ADP (SSO)
ADP candidate export to JazzHR
Workaround
SSO Login Issues: As a temporary workaround, SSO can be disabled to allow users to log in directly to JazzHR using their standard credentials.
Next Steps
We are actively implementing a fix and will provide additional updates as progress contin...
Apr 29, 6:51 PM
investigating
We are currently investigating two related issues impacting our integration with ADP:
Affected Services:
JazzHR login via ADP (SSO)
ADP candidate export to JazzHR
Single Sign-On (SSO) Errors: Some users are experiencing errors when attempting to log in to JazzHR using ADP SSO.
Candidate Export Issues: Candidate exports from ADP to JazzHR may be delayed or failing.
At this time, we have reached out to ADP for additional details. We are unable to confirm an outage or incident on ADP’s side ...
Apr 29, 4:23 PM
investigating
We are investigating an issue affecting some users upon login.
Users may experience SSO errors when logging in with ADP
This appears to be an issue directly with ADP. We will provide further updates as soon as available.
Apr 29, 1:53 PM
DNS Errors for Jazz Login Page - Cloudflare Outage
Started: Apr 17, 3:24 PM
monitoring
Our WAF provider, Cloudflare is currently having DNS issues causing intermittent access to Jazz's login page. We are monitoring their progress on resolving this issue and will post an update once they have resolved it.
Apr 17, 3:24 PM
Email Notifications Delayed or Missing for Job Approval Requests
Started: Apr 16, 2:12 PM
identified
We have identified an issue affecting email sends for Job Approval requests.
Users may experience delays in receiving emails after a job is approved.
Next update: 123 pm ET or sooner.
Apr 16, 2:12 PM