JazzHR Outage History
Uptime record, past incidents, and downtime history for JazzHR.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| June 2026 | 55.6% | 27 | 12 |
| May 2026 | 93.5% | 31 | 2 |
| April 2026 | 90% | 30 | 3 |
| March 2026 | 100% | 3 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Mar 29
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
Service Disruption Due to Cloudflare Outage
Started: Jun 22, 2:42 PM
identified
Monitoring Third-Party Network Issue
Status:
We continue to monitor an ongoing third-party network incident affecting Cloudflare, which is causing intermittent timeouts, increased latency, and occasional Cloudflare error pages for some users accessing our platforms.
Based on updates from Cloudflare, the issue is related to a network infrastructure event in North America, and their engineering teams are actively rerouting traffic and implementing mitigation measures to restore service stabil...
Jun 22, 4:17 PM
investigating
We are currently investigating an issue impacting access to our platforms. A broader Cloudflare service disruption is affecting connectivity, resulting in:
Request timeouts
Increased latency and slow page loads
Cloudflare-generated error pages (including 5xx errors)
Intermittent access to platform services
Our teams are actively monitoring the situation and assessing the impact on our services. While the issue appears to originate from Cloudflare's infrastructure, we continue to monitor ser...
Jun 22, 2:42 PM
XML Feed issue
Started: Jun 18, 2:40 PM
monitoring
All the jobs syndication is up to date as of 1500 EST (3pm) June 18, any delay is partner pulling and processing at this point.
Jun 19, 3:22 PM
monitoring
Update on job syndication, We identified the issue and have a fix in place, and feeds are currently regenerating.
Since Job boards consume and process those feeds on their own cadence, no guarantees about timing. However, we expect to resolve the feed sync issues shortly.
Jun 18, 5:16 PM
identified
Our Engineering team has identified the problem and are working towards a resolution.
Jun 18, 2:46 PM
investigating
We are currently investigating an issue where newly created jobs and job updates are not syncing to xml feed.
Jun 18, 2:40 PM
LinkedIn Job Distribution
Started: Jun 9, 9:18 PM
monitoring
We have implemented a correction for this issue where publishing jobs from JazzHR to LinkedIn was intermittently failing. We have reviewed the examples we had and are monitoring posting error rates, we believe all jobs will not publish as expected. We will continue to monitor over the weekend.
Next update: Monday June 15.
Jun 12, 7:07 PM
identified
We have identified the most likely cause of the ongoing issues with Jobs not successfully posting to LinkedIn and our engineering team is working with LinkedIn to correct the issues as soon as possible.
Further updates will be provided by tomorrow or soon if more information becomes available.
Jun 11, 6:34 PM
investigating
We are continuing to investigate this issue.
Jun 10, 9:43 PM
investigating
We are continuing to investigate this issue, we have confirmed that most Job Publishing actions with LinkedIn are completing successfully and reviewing this with LinkedIn.
If none of your jobs are publishing to LinkedIn at all, please first visit the Account Information Page and verify your LinkedIn Company ID is correctly set there. Help Center guide at https://help.jazzhr.com/s/article/Mapping-your-LinkedIn-Company-ID
Jun 10, 6:57 PM
investigating
Investigating — We have identified that some JazzHR customers are experiencing issues with jobs not posting to LinkedIn through the automated job syndication integration. Jobs submitted through the integration may not be appearing on LinkedIn as expected.
Our Engineering team is actively investigating the issue in coordination with LinkedIn. We are working to confirm the full scope of jobs that are not posted as expected and reprocess any postings we can correct directly. In the meantime, ...
Jun 9, 9:18 PM
Application Performance Degradation
Started: Jun 9, 1:07 PM
monitoring
We have put in place a fix and are seeing initial positive recovery, we will continue monitoring to insure this incident is fully resolved.
Jun 9, 2:30 PM
identified
We are currently investigating ongoing service degradation affecting the JazzHR platform. Customers may experience intermittent 500 Internal Server Errors, slow application performance, API instability, and issues loading billing-related profile information.
Our engineers have identified the problem and are working towards a resolution.
We will provide a status update by 11 am ET.
Jun 9, 1:07 PM
April 2026
Candidate Search & Reporting Issues in JazzHR
Started: Apr 30, 5:33 PM
monitoring
The previously reported issue affecting candidate data visibility within JazzHR has been resolved, and we are now monitoring to ensure continued stability.
Candidate Search, Job List, Custom Candidate Reports, and Advanced Visual Reporting (AVR) are now fully synchronized. AVR reports are actively reprocessing, and users should continue to see data populate and normalize as processing completes.
We will continue to monitor system performance and data accuracy closely. If any additional issu...
May 1, 8:27 PM
identified
Progress continues on the previously identified issue affecting candidate data visibility within JazzHR.
Candidate Search, the Job List, and Custom Candidate Reports are now reconnected, and data has started syncing across these areas. Users should see continued improvements as the sync progresses, and we expect the majority of data to be fully caught up by end of day.
Some Advanced Visual Reporting may still be impacted, and our team is actively working to restore full functionality there ...
May 1, 5:38 PM
identified
Work continues on the previously identified issue affecting candidate search functionality and workflow reporting within JazzHR.
Our Engineering team has made continued progress, and we are seeing additional improvements in search results being returned. While this indicates positive momentum, remediation efforts are still in progress to ensure full consistency across candidate search, application history consolidation, and workflow reporting.
Candidates who applied since April 29 may still...
May 1, 12:47 PM
identified
We are continuing to work on the previously identified issue affecting candidate search functionality and workflow reporting within JazzHR.
Our Engineering team has made progress, and we are beginning to see candidate search results being returned. However, work is still underway to fully resolve the issue and ensure consistent behavior across all affected areas, including application history consolidation and workflow reporting.
Candidates who applied since April 29 may still experience in...
Apr 30, 11:53 PM
identified
The issue affecting candidate search functionality and workflow reporting within JazzHR has been identified.
Candidates who have applied to job requisitions since April 29 are visible within the applicant list for individual jobs, but may not appear when searched by name or email in the Candidates tab. Additionally, application history may not be consolidating correctly, and workflow reporting may be incomplete for some recently applied candidates.
Candidates who applied prior to April 29 r...
Apr 30, 6:47 PM
investigating
We are aware of an issue affecting candidate search functionality within JazzHR.
Candidates who have applied to job requisitions since April 29 are visible within the application list for their respective jobs, but do not appear when searched by name or email in the Candidates tab. Additionally, application history may not be consolidating correctly for some candidates, and workflow reporting may be impacted for recently applied candidates.
Candidates who applied prior to April 29 remain se...
Apr 30, 5:33 PM
ADP Integration issues
Started: Apr 29, 1:53 PM
monitoring
A fix has been successfully applied for the issue affecting JazzHR logins via ADP Single Sign-On (SSO) and ADP candidate exports. The issue originated within the integration flow and has now been addressed.
Affected Services
JazzHR login via ADP (SSO)
ADP candidate export to JazzHR
Current Status
We are actively monitoring the platform to ensure continued stability and to confirm that all services are operating as expected.
Next Steps
Our team will continue monitoring and will share a Root...
Apr 29, 7:49 PM
identified
Summary
The issue affecting JazzHR logins via ADP Single Sign-On (SSO) and ADP candidate exports has been identified. Our team is actively working on a resolution.
Affected Services
JazzHR login via ADP (SSO)
ADP candidate export to JazzHR
Workaround
SSO Login Issues: As a temporary workaround, SSO can be disabled to allow users to log in directly to JazzHR using their standard credentials.
Next Steps
We are actively implementing a fix and will provide additional updates as progress contin...
Apr 29, 6:51 PM
investigating
We are currently investigating two related issues impacting our integration with ADP:
Affected Services:
JazzHR login via ADP (SSO)
ADP candidate export to JazzHR
Single Sign-On (SSO) Errors: Some users are experiencing errors when attempting to log in to JazzHR using ADP SSO.
Candidate Export Issues: Candidate exports from ADP to JazzHR may be delayed or failing.
At this time, we have reached out to ADP for additional details. We are unable to confirm an outage or incident on ADP’s side ...
Apr 29, 4:23 PM
investigating
We are investigating an issue affecting some users upon login.
Users may experience SSO errors when logging in with ADP
This appears to be an issue directly with ADP. We will provide further updates as soon as available.
Apr 29, 1:53 PM
DNS Errors for Jazz Login Page - Cloudflare Outage
Started: Apr 17, 3:24 PM
monitoring
Our WAF provider, Cloudflare is currently having DNS issues causing intermittent access to Jazz's login page. We are monitoring their progress on resolving this issue and will post an update once they have resolved it.
Apr 17, 3:24 PM
Email Notifications Delayed or Missing for Job Approval Requests
Started: Apr 16, 2:12 PM
identified
We have identified an issue affecting email sends for Job Approval requests.
Users may experience delays in receiving emails after a job is approved.
Next update: 123 pm ET or sooner.
Apr 16, 2:12 PM