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87.7%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
79.3%
29
6
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Salesforce service Interruption is impacting all Jamf fulfillment services
Customer Impact:
• Affected Services: Provisioning, licensing, billing services, including Jamf Account services
Customer Actions: No customer action required at this time.
Jamf Security Cloud - Delay in Data Policy Change Propagation
The fix has been applied to the affected service, and the root cause has been resolved. The policies need to be replicated to all edge regions, which should take a few hours. The page will be updated once replication is complete and the issue is fixed.
monitoring
We are continuing to monitor for any further issues.
The previous update is still relevant.
monitoring
Update — additional impact identified: Devices that change network context (roaming ↔ domestic) during this incident will not receive the corresponding Data Policy update. The Data Policy in effect prior to the network change remains applied until the fix is in place. Access Policies and Threat Prevention Policy are not affected by this. We are still working on a resolution and will continue to post updates here as they're available.
monitoring
We are continuing to monitor for any further issues.
monitoring
Jamf engineering has identified the issue and affecting Data Policy updates. Data Policy changes cannot be saved in any region right now while we put a fix in place.
Workaround/Customer Action: While the fix is in flight, we are asking customers with large policy sets to hold off on bulk or repeated Data Policy changes — particularly rule imports applied at a parent org unit, which regenerate policy across every org unit beneath it.
Two things worth knowing:
- Your existing policies remain fully enforced. There is no gap in protection on your devices.
- Access Policies, Threat Prevention Policy are unaffected.
investigating
We are continuing to investigate the issue.
Current Status: Jamf Security Cloud Policy Updates are unable to be saved. Previously changed configurations continue to see a propagation delay.
investigating
We are currently investigating an issue with Jamf Security Cloud that results in a delayed propagation of policy changes. Current configurations are working. If a policy change is made the updated configuration may not take effect immediately.
APAC - Hong KongAPAC - JapanAPAC - SingaporeAPAC - South Korea
investigating
We are currently investigating an issue affecting content filtering functionality for a subset of customers. Some previously blocked web content may not be filtered as expected.
Our team is actively working on a resolution and we will provide updates as they become available.
Affected Regions: AP East1, AP Northeast1, AP Northeast2, AP Southeast1 regions
Workaround/Customer Actions: No customer action required at this time.
APAC - Hong KongAPAC - JapanAPAC - SingaporeAPAC - South Korea
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue affecting content filtering functionality for a subset of customers. Some previously blocked web content may not be filtered as expected.
Our team is actively working on a resolution and we will provide updates as they become available.
Affected Regions: AP East1, AP Northeast1, AP Northeast2, AP Southeast1 regions
Workaround/Customer Actions: No customer action required at this time.
We are monitoring the situation with the upstream service provider. We will move to Resolved once the provider confirms their incident is closed.
identified
An issue has been identified that is affecting some Jamf Pro customers. We are working to resolve and will provide next update in 45 minutes.
Legacy Incident Archive
12 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
March 2026
Jamf Pro versions 11.24 and below - Issue with Blueprints
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are investigating an issue around Blueprints affecting customers running versions of Jamf Pro 11.24 and lower.
Jamf Pro - GCC High Device Compliance Issue
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The GCC High Device Compliance for Jamf Pro - Standard and Premium is restored, we are continuing to work towards restoring service for Jamf Pro - Premium Cloud Plus.
identified
The issue has been identified and a fix is being implemented.
investigating
The Jamf Pro integration with GCC High Device Compliance is currently not working.
New integrations and new registrations are not possible and device compliance state is not sent.
We have identified the cause and we are currently working towards a resolution.
