Jamf Outage History
Daily status observations, past incidents, and reported issue history for Jamf.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 100% | 25 | 0 |
| July 2026 | 96.8% | 31 | 1 |
| June 2026 | 66.7% | 30 | 10 |
| May 2026 | 80% | 5 | 1 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Blueprint Management Unavailable for US Customers
Started:
monitoring
Blueprint management services are now operational but our engineering team is still monitoring.
Customers in the US who experienced issues managing Blueprints should no longer see any impact.
We apologize for the inconvenience and thank you for your patience while we resolved this issue.
investigating
We are continuing to investigate this issue.
investigating
Jamf is investigating an issue affecting Blueprint management for customers in the US. Some customers may be unable to manage Blueprints at this time. Our engineering team is actively investigating and will provide updates as more information becomes available.
Symptoms: US-based customers are experiencing a complete inability to manage Blueprints.
Customer Impact:
Affected Services: Blueprints (Blueprint Management System)
Affected Regions: US
July 2026
Jamf Trust app deactivation affecting all customers
Started:
monitoring
The fix in production continues to hold, and no additional devices are being affected.
We are still compiling the list of impacted customers and preparing the remediation instructions for devices where the Jamf Trust app was deactivated.
monitoring
A fix is now in production and has stopped the issue from spreading, so no additional devices will be affected.
Devices where the Jamf Trust app was already deactivated may not be resolved automatically — some may recover on their own, but others will require additional remediation steps. We are compiling a report of impacted customers and are working to reach affected accounts directly with step-by-step instructions to reactivate their devices and restore protections, including Zero Trust...
identified
We are aware of an issue causing the Jamf Trust app to be deactivated on customer devices. While the app is deactivated, its protections — including Zero Trust Network Access (ZTNA) and content filtering — are not enforced. This affects devices on all platforms: iOS, macOS, Android, and Windows.
Our engineering team has identified the cause and fix is being deployed to production. Once the fix is live, affected devices will need to be reactivated, which may require end-user or administra...
June 2026
Jamf Protect for macOS - Degraded Performance
Started:
monitoring
A fix has been implemented and we are monitoring the results. Performance is expected to continually improve over the next several hours.
identified
The issue has been identified and a fix is being implemented.
investigating
Incident Summary: Degraded Performance in Jamf Protect for macOS,
Customer Impact: Client machines may experience delays with retrieving configurations, plan updates and checking-in to Jamf Protect backend.
Status: The issue is under active investigation by our Engineering teams.
We appreciate your patience and are committed to resolving this as swiftly as possible.
Public API client management unavailable in Jamf Account integrations
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
Incident Summary: Public API client management unavailable in Jamf Account integrations
Customer Impact: Customers may be unable to create, edit, or delete the API clients used to connect Jamf Account to other tools via the Public APIs. Existing integrations continue to function normally.
Status: Our team has identified the cause and has a fix prepared. It is being validated now. We will update this page as the fix is deployed and full functionality is restored.
We appreciate your patience...
Jamf Insights EU cluster unable to communicate with Jamf Pro instances — device data not refreshing for EU customers
Started:
monitoring
We are continuing to run validation to confirm the service has been fully restored for all customers. We will provide a further update once this is complete.
monitoring
A fix has been applied and the service should now be restored. We are running verification and will continue to monitor the situation closely. We expect to know more within approximately one hour and will provide a further update then.
identified
We have identified the issue and are currently verifying the fix. Once the fix is confirmed effective, the team will continue working to fully restore the service.
investigating
We are continuing to investigate this issue.
investigating
Symptoms: Customers using the European cluster of Jamf Insights are experiencing a partial service degradation — device data is not updating and MDM commands are not functional. US region is unaffected.
Customer Impact:
Affected Services: Jamf Insights (EU cluster) — device data refresh, extension attribute visibility, MDM command delivery
Affected Regions: European cluster only; US region verified healthy
Business Impact: Service degradation — device management data is stale; MDM c...
May 2026
Jamf School: Degraded Performance (EU-Central)
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Jamf School: Degraded Performance (EU-Central)
Started:
monitoring
Normal operations has resumed. Monitoring will continue.
identified
The process to resume normal operations is still in progress.
Users may continue to experience:
- Application slowness and performance degradation for customers using the European cluster
- Potential delays in request processing and page load times
identified
The issue has been identified, we've started the process to resume normal operations. Users may continue to experience:
- Application slowness and performance degradation for customers using the European cluster
- Potential delays in request processing and page load times
investigating
We are currently investigating this issue.
April 2026
Jamf Trust / Private Access Connectivity Interruption
Started:
monitoring
Infrastructure has been successfully scaled up. Services are being monitored to confirm stability. No action is required from customers and Jamf Trust should reconnect automatically.
identified
We have identified that VPN load balancer infrastructure in the APAC region (apse2) experienced an unexpected restart due to resource constraints. Infrastructure has been scaled up and services are being restored. No action is required from customers at this stage, and we will update here once connectivity is restored.
investigating
Customers using Jamf Trust on macOS and iOS/iPadOS are experiencing connectivity failures. Devices are unable to establish a stable tunnel connection and are cycling between bypass mode and tunnel recovery. General internet access remains unaffected, but ZTNA and Private Access functionality is disrupted.
Our engineering team is actively investigating the root cause. This is being treated as a critical incident and is our top priority. We appreciate your patience and are committed to resolvi...
Jamf Protect Degraded Performance
Started:
monitoring
A fix has been implemented and we are monitoring the results. Jamf Protect Console performance is restored. Alerting and Insights may continue to see some delays as the backlog processes.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Jamf School: Degraded Performance (USE & EU)
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
March 2026
Jamf Pro versions 11.24 and below - Issue with Blueprints
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are investigating an issue around Blueprints affecting customers running versions of Jamf Pro 11.24 and lower.
Jamf Pro - GCC High Device Compliance Issue
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The GCC High Device Compliance for Jamf Pro - Standard and Premium is restored, we are continuing to work towards restoring service for Jamf Pro - Premium Cloud Plus.
identified
The issue has been identified and a fix is being implemented.
investigating
The Jamf Pro integration with GCC High Device Compliance is currently not working.
New integrations and new registrations are not possible and device compliance state is not sent.
We have identified the cause and we are currently working towards a resolution.