Jamf Outage History, Downtime & Incident Records

90-Day Trend

Monthly Uptime

Month	Uptime	Days Tracked	Days with Issues
July 2026	100%	9	0
June 2026	66.7%	30	10
May 2026	77.4%	31	7
April 2026	95.2%	21	1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Apr 10 Today

Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026

Jamf Protect for macOS - Degraded Performance

minor

Started: Jun 23, 5:42 PM

monitoring

A fix has been implemented and we are monitoring the results. Performance is expected to continually improve over the next several hours.

Jun 23, 8:57 PM

identified

The issue has been identified and a fix is being implemented.

Jun 23, 6:38 PM

investigating

Incident Summary: Degraded Performance in Jamf Protect for macOS, Customer Impact: Client machines may experience delays with retrieving configurations, plan updates and checking-in to Jamf Protect backend. Status: The issue is under active investigation by our Engineering teams. We appreciate your patience and are committed to resolving this as swiftly as possible.

Jun 23, 5:42 PM

Public API client management unavailable in Jamf Account integrations

minor

Started: Jun 22, 11:34 AM

monitoring

A fix has been implemented and we are monitoring the results.

Jun 22, 11:54 AM

identified

Incident Summary: Public API client management unavailable in Jamf Account integrations Customer Impact: Customers may be unable to create, edit, or delete the API clients used to connect Jamf Account to other tools via the Public APIs. Existing integrations continue to function normally. Status: Our team has identified the cause and has a fix prepared. It is being validated now. We will update this page as the fix is deployed and full functionality is restored. We appreciate your patience...

Jun 22, 11:34 AM

Jamf Insights EU cluster unable to communicate with Jamf Pro instances — device data not refreshing for EU customers

minor

Started: Jun 15, 1:32 PM

monitoring

We are continuing to run validation to confirm the service has been fully restored for all customers. We will provide a further update once this is complete.

Jun 15, 4:19 PM

monitoring

A fix has been applied and the service should now be restored. We are running verification and will continue to monitor the situation closely. We expect to know more within approximately one hour and will provide a further update then.

Jun 15, 2:46 PM

identified

We have identified the issue and are currently verifying the fix. Once the fix is confirmed effective, the team will continue working to fully restore the service.

Jun 15, 2:18 PM

investigating

We are continuing to investigate this issue.

Jun 15, 1:33 PM

investigating

Symptoms: Customers using the European cluster of Jamf Insights are experiencing a partial service degradation — device data is not updating and MDM commands are not functional. US region is unaffected. Customer Impact: Affected Services: Jamf Insights (EU cluster) — device data refresh, extension attribute visibility, MDM command delivery Affected Regions: European cluster only; US region verified healthy Business Impact: Service degradation — device management data is stale; MDM c...

Jun 15, 1:32 PM

May 2026

Jamf School: Degraded Performance (EU-Central)

minor

Started: May 18, 10:13 AM

monitoring

A fix has been implemented and we are monitoring the results.

May 18, 2:45 PM

identified

The issue has been identified and a fix is being implemented.

May 18, 10:53 AM

investigating

We are currently investigating this issue.

May 18, 10:13 AM

Jamf School: Degraded Performance (EU-Central)

minor

Started: May 14, 2:54 PM

monitoring

Normal operations has resumed. Monitoring will continue.

May 15, 1:01 AM

identified

The process to resume normal operations is still in progress. Users may continue to experience: - Application slowness and performance degradation for customers using the European cluster - Potential delays in request processing and page load times

May 14, 9:08 PM

identified

The issue has been identified, we've started the process to resume normal operations. Users may continue to experience: - Application slowness and performance degradation for customers using the European cluster - Potential delays in request processing and page load times

May 14, 3:13 PM

investigating

We are currently investigating this issue.

May 14, 2:54 PM

April 2026

Jamf Trust / Private Access Connectivity Interruption

major

Started: Apr 21, 2:15 AM

monitoring

Infrastructure has been successfully scaled up. Services are being monitored to confirm stability. No action is required from customers and Jamf Trust should reconnect automatically.

Apr 21, 2:45 AM

identified

We have identified that VPN load balancer infrastructure in the APAC region (apse2) experienced an unexpected restart due to resource constraints. Infrastructure has been scaled up and services are being restored. No action is required from customers at this stage, and we will update here once connectivity is restored.

Apr 21, 2:36 AM

investigating

Customers using Jamf Trust on macOS and iOS/iPadOS are experiencing connectivity failures. Devices are unable to establish a stable tunnel connection and are cycling between bypass mode and tunnel recovery. General internet access remains unaffected, but ZTNA and Private Access functionality is disrupted. Our engineering team is actively investigating the root cause. This is being treated as a critical incident and is our top priority. We appreciate your patience and are committed to resolvi...

Apr 21, 2:15 AM

Jamf Protect Degraded Performance

minor

Started: Apr 6, 3:41 PM

monitoring

A fix has been implemented and we are monitoring the results. Jamf Protect Console performance is restored. Alerting and Insights may continue to see some delays as the backlog processes.

Apr 6, 8:04 PM

identified

The issue has been identified and a fix is being implemented.

Apr 6, 5:51 PM

investigating

We are continuing to investigate this issue.

Apr 6, 4:37 PM

investigating

We are currently investigating this issue.

Apr 6, 3:41 PM

Jamf School: Degraded Performance (USE & EU)

minor

Started: Apr 2, 12:53 PM

monitoring

A fix has been implemented and we are monitoring the results.

Apr 2, 3:37 PM

identified

We are continuing to work on a fix for this issue.

Apr 2, 1:56 PM

identified

We are continuing to work on a fix for this issue.

Apr 2, 1:03 PM

identified

The issue has been identified and a fix is being implemented.

Apr 2, 12:53 PM

March 2026

Jamf Pro versions 11.24 and below - Issue with Blueprints

minor

Started: Mar 26, 2:05 PM

monitoring

A fix has been implemented and we are monitoring the results.

Mar 26, 3:00 PM

identified

We are investigating an issue around Blueprints affecting customers running versions of Jamf Pro 11.24 and lower.

Mar 26, 2:05 PM

Jamf Pro - GCC High Device Compliance Issue

major

Started: Mar 26, 1:42 PM

monitoring

A fix has been implemented and we are monitoring the results.

Mar 26, 3:29 PM

identified

The GCC High Device Compliance for Jamf Pro - Standard and Premium is restored, we are continuing to work towards restoring service for Jamf Pro - Premium Cloud Plus.

Mar 26, 2:20 PM

identified

The issue has been identified and a fix is being implemented.

Mar 26, 1:44 PM

investigating

The Jamf Pro integration with GCC High Device Compliance is currently not working. New integrations and new registrations are not possible and device compliance state is not sent. We have identified the cause and we are currently working towards a resolution.

Mar 26, 1:42 PM