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76.7%of 30 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
75%
24
6
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A fix has been implemented and we are monitoring the results.
Further updates will be posted shortly.
investigating
We are currently experiencing a service degradation affecting our DealCloud solution in the US region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
The service has fully recovered, and users should now be able to access DealCloud normally. We are monitoring performance to confirm continued stability and will provide the next update within one hour.
identified
Product: DealCloud
Region: USA, Farms 3 and 4
Impact: Some users may be unable to sign in to the DealCloud platform.
We are currently experiencing an issue affecting DealCloud in USA Farms 3 and 4. Our Engineering team has taken corrective action, and the service is gradually recovering. We will continue to monitor recovery and provide the next update within one hour.
A fix has been implemented and we are seeing service return to normal levels for our DealCloud production solution in the US region. We are continuing to monitor the environment closely to ensure the issue does not recur. We will provide a further update once we are confident the service is fully stable, or immediately if any issues resurface.
investigating
We are currently experiencing a service outage affecting our DealCloud production solution in the US region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
A fix has been implemented, and API calls should now be operating normally. We will continue to monitor the service to ensure stability.
investigating
We have identified the cause of the API service degradation and are actively working to implement a fix. We will provide another update as soon as more information becomes available.
investigating
We are investigating a service degradation affecting API endpoints. End users are not impacted and can continue using the application as normal. However, Boomi and Intapp Integrate integrations may experience issues when making API calls.
Our team is actively working to resolve the issue and will provide further updates as they become available.
A fix has been implemented and we are monitoring the results.
Further updates will be posted shortly.
investigating
We are currently experiencing a service degradation affecting our DealCloud solution in the EU region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
A fix has been applied and we are monitoring to confirm full recovery. Users should begin to see performance return to normal when accessing DealCloud (EU Production). We will confirm resolution shortly.
identified
We have identified the cause of the performance issue affecting DealCloud (EU Production). Our engineering team is actively working to resolve it. Users may continue to experience slow page loads or delays in the meantime. We will provide further updates as they come available.
investigating
We are currently experiencing a service degradation affecting our DealCloud (Production) solution in the EU region. Our team is actively investigating the cause, and we will provide updates as more information becomes available. Users may experience slow page loads or delays when accessing the application.
A fix has been applied and we are monitoring to confirm full recovery.
identified
We have identified the cause of an issue currently affecting DealCloud (US). Users may experience slow page loads, request timeouts, or errors when accessing the application. Our engineering team is actively working to resolve this and we will provide a further update shortly.
investigating
We are currently experiencing a service degradation affecting our DealClous PS solution in the US region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
A fix has been implemented and we are monitoring the results.
Further updates will be posted shortly.
identified
We have identified the issue and are working on a resolution.
Further updates will be posted shortly.
Legacy Incident Archive
36 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Boomi Cloud partial outage [All Regions]
Source not attested
Last archived state: resolved
View archived record details
investigating
We are aware of a partial outage currently impacting Boomi’s Platform UI, Public API, and Process Reporting Document Metadata. Boomi’s engineering team is actively investigating.
At this time, we do not anticipate any impact to Intapp clients. We will continue to monitor the situation and provide updates if this changes.
Intapp Walls Degradation of Service All Regions
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified, and a fix is being implemented.
investigating
We are currently experiencing a service degradation affecting our Walls solution in all regions. Users may experience issues with new data not being created in Walls. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
Intapp Open API Performance [US Region]
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified, and the team is working on a resolution.
investigating
We are currently investigating performance concerns affecting the Intapp Open API in the US region. The web application remains fully operational and is not impacted. Our team is actively working to identify the root cause and will provide updates as additional information becomes available.
June 2026
Degradation of Service - DealCloud Production
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are observing gradual service recovery and continue to monitor the system closely.
At this time, service appears to be stabilizing, though some intermittent issues may still occur. A fix has been implemented and the team is actively monitoring results to confirm sustained recovery.
We will share another update as monitoring continues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
We have identified the cause and are actively working on a resolution. The fix requires additional time to implement and validate to ensure a complete recovery. We appreciate your patience as we work through this, and we will provide our next update in the early hours of tomorrow, or sooner if there is significant progress to share.
investigating
We are continuing to investigate the degradation of service impacting the DealCloud platform.
investigating
We are continuing to investigate the degradation of service impacting the DealCloud platform. Updates will be provided once they become available.
monitoring
The server restart has been completed successfully, and the DealCloud platform is back online. We are actively monitoring the environment to ensure all services remain stable and performing as expected.
identified
We have identified the issue and determined that a server restart is required to restore service. The restart will result in a brief period of downtime for the DealCloud platform.
We will provide another update once the server restart has been completed and service has been restored.
investigating
We are currently experiencing a degradation of service. We are actively investigating this issue and will provide updates once they become available.
Intapp DealCloud Degradation of Service US
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are currently monitoring the system as it stabilizes.
investigating
We are continuing to investigate this issue and will provide updates as we work towards a solution.
investigating
We are currently experiencing a degradation of service. Our teams are currently investigating.
Intapp DealCloud Sandbox Degradation of Service [All Regions]
minorSource not attested
Last archived state: resolved
View archived record details
identified
Users may experience delays of up to several hours in data synchronization between the DealCloud and Snowflake databases.
Intapp DealCloud Degradation of Service [US Region]
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We have identified the issue and are working on a resolution. Some clients may experience short connection disruptions.
Further updates will be posted shortly.
Intapp Open Sandbox Service Outage [EU Region]
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We have identified the issue and are working on a resolution.
Further updates will be posted shortly.
Intapp DealCloud Degradation of Service EU (UAT)
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been applied for the issue affecting DealCloud EU UAT. Impacted customers may have been unable to access the environment and may have seen Internal Server Error or 500 error messages when attempting to load the site. Our team is continuing to monitor the environment closely to ensure the issue is fully resolved.
identified
We have identified the issue affecting DealCloud EU UAT. Impacted customers may be unable to access the environment and may see Internal Server Error or 500 error messages when attempting to load the site. Our team is continuing to work on the issue and monitor the environment closely.
investigating
We are currently experiencing a service degradation affecting our UAT DealCloud solution in the EU region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
Intapp Open Degradation of Service US region
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We has resolved the incident but we are watching to make sure the resolution is complete
investigating
We are currently experiencing a degradation of service. Our teams are currently investigating.
