Dealcloud UAT/Sandbox Service Disruption in US Region
View the provider incident record →Current answer
Intapp, Inc. experienced a minor incident: Dealcloud UAT/Sandbox Service Disruption in US Region. ServiceAlert observed recovery on Oct 7, 2026.
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Incident Lifecycle
Affected Components
DealCloud US - Preview Sandbox
DealCloud US1 - Preview Sandbox
DealCloud US3 - Preview Sandbox
DealCloud US4 - Preview Sandbox
DealCloud US5 - Preview Sandbox
DealCloud US6 - Preview Sandbox
DealCloud PS US - Preview Sandbox
DealCloud PS US1 - Preview Sandbox
DealCloud PS US2 - Preview Sandbox
Incident Timeline
Identified
A fix is currently being rolled out to address the issue affecting DealCloud UAT and Sandbox environments in the US region. As the fix is deployed, clients will gradually regain the ability to log in.
We expect the service to be fully restored by tomorrow morning Eastern Time (ET).
We appreciate your patience and understanding as we work through the restoration. We will provide another update sooner if there are any significant developments.
We expect the service to be fully restored by tomorrow morning Eastern Time (ET).
We appreciate your patience and understanding as we work through the restoration. We will provide another update sooner if there are any significant developments.
Oct 6, 2026 at 9:10 PM UTC
Identified
Our team continues to actively work on implementing a fix. We will provide the next update within 2 hours, or sooner if there are significant developments.
Oct 6, 2026 at 7:04 PM UTC
Identified
Product: DealCloud
Environment: UAT/Sandbox
Region: USA
Affected feature or workflow: ability to log into the UAT/Sandbox site.
We have identified an issue affecting DealCloud UAT and Sandbox environments in the US region. Users may experience difficulties logging in to the application. Our team is actively working to implement a fix and restore full service as quickly as possible.
We will provide the next update within 2 hours, or sooner if there are significant developments.
Environment: UAT/Sandbox
Region: USA
Affected feature or workflow: ability to log into the UAT/Sandbox site.
We have identified an issue affecting DealCloud UAT and Sandbox environments in the US region. Users may experience difficulties logging in to the application. Our team is actively working to implement a fix and restore full service as quickly as possible.
We will provide the next update within 2 hours, or sooner if there are significant developments.
Oct 6, 2026 at 5:01 PM UTC
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