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Imagine Learning Outage History

Daily provider-status observations and published incident history for Imagine Learning.

Unknown

Current status for Imagine Learning cannot be verified right now. Verified . Official provider source.

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85.2% of 81 verified observed days had no reported provider issue

90-Day Trend

Aug 18Nov 15

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
October 2026 89.7% 29 3
September 2026 76.7% 30 7

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Aug 17 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
Imagine Edgenuity and EdgeEX - Essay Scoring is Delayed
minor Observed active window 7h 18m

View incident details and source

Started:

Imagine Edgenuity Imagine EdgeEX
monitoring
The scoring is working as expected, and we are actively monitoring to ensure no further issues. Thank you for your patience.
investigating
Our team is actively investigating an issue impacting users of Imagine EdgeEX and Edgenuity. Automated essay scoring may be delayed due to to issues with one of our partner services. We apologize for the inconvenience and will provide an update soon.
Imagine Edgenuity : Some Educators Are Not Able To Unlock Their Student's Assessments
minor Observed active window 1h 29m

View incident details and source

Started:

Imagine Edgenuity Imagine Instructional Services Brightspire Virtual Schools Giant Campus Ignitia Virtual Academy Imagine Learning Excellence Academy Park City Independent
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Our team is actively investigating an issue impacting users of Imagine Edgenuity. Some educators are not able to unlock their student's assessments We apologize for the inconvenience and will provide an update soon.
Imagine Math - Users in Pre-K to 2nd Grade Experiencing Error Message After Signing In
major Observed active window 1h 13m

View incident details and source

Started:

Imagine Math
monitoring
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
identified
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
investigating
Our team is actively investigating an issue impacting users of Imagine Math. Pre-K through 2nd grade users may experience an error message after signing in. We apologize for the inconvenience and will provide an update soon.
August 2026
Imagine EdgeEX - Some Completed Activities Presenting Grading Alerts
minor Observed active window 7h 13m

View incident details and source

Started:

Imagine Instructional Services Imagine EdgeEX
monitoring
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
identified
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
investigating
Our team is actively investigating an issue impacting users of Imagine EdgeEX. Educators are seeing grading alerts for some completed activities. We apologize for the inconvenience and will provide an update soon.

Legacy Incident Archive

22 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

March 2026
Multiple Products - Chromebooks and Tablets Users Cannot Login Using Clever and or Classlink
major Source not attested
Last archived state: resolved
View archived record details
monitoring
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
investigating
Our team is actively investigating an issue impacting users of several products on mobile devices, including Chromebooks and iPads. Users may be unable to log in using Clever or ClassLink. We apologize for the inconvenience and will provide an update soon.
Imagine Edgenuity - Some Activities Present Error Message
major Source not attested
Last archived state: resolved
View archived record details
monitoring
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
identified
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
identified
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
investigating
Our team is actively investigating an issue impacting users of Imagine Edgenuity. Students may see an error message when completing some activities. We apologize for the inconvenience and will provide an update soon.