Hevo Data Outage History
Daily status observations, past incidents, and reported issue history for Hevo Data.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 92% | 25 | 2 |
| July 2026 | 87.1% | 31 | 4 |
| June 2026 | 90% | 30 | 3 |
| May 2026 | 100% | 5 | 0 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Degraded performance in US cluster
Started:
monitoring
A fix has been implemented, and we are monitoring the results.
We identified an issue impacting data pipelines and models in the US region. As services recover, we expect data pipelines to experience up to 1 hour of processing lag. We will continue to monitor the recovery and provide further updates as needed.
identified
The issue has been identified and we are working on a fix.
Incident start time: 4:00 PM UTC
July 2026
Google Ads Pipeline Failures Affecting Ad Group and Campaign Objects
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are currently seeing failures in the Google Ads connector affecting the Ad Group and Campaign objects following the recent upgrade from version 21 to version 24. Our Engineering team has identified the root cause and is actively working on implementing a fix.
Meta Ads API Degraded Performance
Started:
monitoring
We observed degraded performance affecting the Meta Ads API from 08:42 - 09:30 UTC, which may have resulted in delayed data ingestion for Facebook Ads pipelines. The issue appears to be resolved, and services have returned to normal. We are continuing to monitor the situation closely.
UI Services Down due to AWS outage
Started:
monitoring
We are now observing healthy responses for requests routed through CloudFront, and the UI should be accessible across regions. The team is still monitoring this.
Latest update from AWS (11:16 AM UTC):
https://health.aws.amazon.com/health/status
identified
AWS is investigating the issue with Amazon CloudFront. For further details, please refer to the AWS STATUS PAGE: https://health.aws.amazon.com/health/status
investigating
Current logs show that none of the backend processes are impacted. We are currently investigating the issue with UI.
June 2026
Connection Failures for Redshift > Sources/Destinations configured with SSH tunnel
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The fix is under deployment for the US (us-east-1) region. This should take another 2-3 hours for the pipelines to recover. Thanks for your patience in the meantime.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently observing connection failures for Redshift sources and destinations for some teams across different regions.
The issue could potentially impact Redshift connections via SSH tunnel. As a result, affected pipelines may experience delays in data ingestion or loading.
Our engineering team is actively investigating the issue, and we will provide further updates.
Facebook Ads Source Connectors Failure
Started:
identified
We are currently investigating an issue affecting Facebook Ads source connectors. Customers may experience ingestion failures or delays.
Our engineering team is actively investigating the issue, and we will provide further updates.
May 2026
Degraded performance in Asia region
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Ingestion Lag Issue
Started:
monitoring
We experienced a Kafka connection issue triggered due to an AWS outage, which impacted processing between approximately 5:30 PM and 11:00 PM IST. The necessary corrective actions have been taken to resolve the issue, and the pipelines are expected to resume normal ingestion.
We are currently moving the incident to a Monitoring state and are actively observing the system to ensure stability. A detailed RCA will be shared as soon as it is available.
April 2026
Degraded Performance in the US-GCP Region
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are investigating an issue impacting data pipelines in the US-GCP region, leading to degraded performance. Our engineering team is actively working on identifying the cause and restoring normal performance. Further updates will be shared shortly.
Some Redshift destinations are failing, impacting data loads.
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are currently observing failures in few of the Redshift destinations created after July 2025. Our team is actively investigating the issue and will keep you informed with the latest updates
Degraded Performance in the US-GCP Region
Started:
investigating
We identified an issue impacting data pipelines in the US-GCP region, which resulted in degraded performance. We are investigating the issue.