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Edge Pipeline Ingestion Delay- Due to AWS Outage

Major Impact Resolved Duration: 35m September 21, 2026
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Current answer

Hevo Data experienced a major incident: Edge Pipeline Ingestion Delay- Due to AWS Outage. ServiceAlert observed recovery on Sep 22, 2026.

Official Hevo Data status page Current Hevo Data status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Monitoring
Affected Components
Data Pipelines

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Sep 22, 2026 at 12:08 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 22, 2026 at 12:08 AM UTC
Investigating
Due to an AWS outage that started on Sep 21 at 3:50 PM PDT, some Edge pipelines have been affected, resulting in delayed ingestion.
You can refer to the AWS Health status page for the latest updates: https://health.aws.amazon.com/health/status
We’re closely monitoring the situation and will keep you posted on the further updates.
Sep 21, 2026 at 11:59 PM UTC
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