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98.2%of 55 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
29
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Send signature requestsDocument signing through Dropbox Sign and FaxEmbedded signing through Dropbox Sign
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented, files should be uploading normally and we are monitoring.
investigating
We’re investigating reports of degraded performance with file and image uploads. Some uploads may be slower than expected or intermittently fail. Our engineering team is actively investigating.
Legacy Incident Archive
4 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
We are currently experiencing issues with our Salesforce integration
minorSource not attested
Last archived state: resolved
View archived record details
Salesforce
investigating
We are currently experiencing issues with our Salesforce integration. While we work to resolve the issue as quickly as possible, we recommend reconnecting the integration as a troubleshooting step. Thank you for your patience.
June 2026
Investigating an issue affecting the "sign in with Dropbox" button
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We’re investigating an issue affecting the "sign in with Dropbox" button on the Sign website.
April 2026
Dropbox Sign is experiencing degraded performance
Source not attested
Last archived state: resolved
View archived record details
identified
We have identified the root cause of the degradation and are are fixing it. Next update in 1 hour
investigating
We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.
We’re investigating reports of degraded performance.
Source not attested
Last archived state: resolved
View archived record details
investigating
We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.
