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HelloID Outage History

Uptime record, past incidents, and downtime history for HelloID.

Checking current status...
84.8% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 83.3% 12 2
April 2026 83.3% 30 5
March 2026 100% 4 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

April 2026
AD login HelloID not working
major

Started: Apr 14, 1:51 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 14, 2:00 PM
identified
At this moment, we're experiencing issues with AD login to HelloID. We're investigating the issue.
Apr 14, 1:51 PM
Evaluations / Enforcements not processed
minor

Started: Apr 14, 11:21 AM

monitoring
We are continuing to monitor for any further issues.
Apr 14, 12:56 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 14, 12:55 PM
investigating
At this moment, we're currently experiencing an issue with processing an evaluation and/or enforcement. We're investigating the issue.
Apr 14, 11:22 AM
'Enable-RemoteMailbox' is not recognized
minor

Started: Apr 14, 11:19 AM

monitoring
A fix has been implemented within the newest HelloID agent version. Please make sure your HelloID agent is updated to the most recent version to ensure the fix is applied. We will continue to monitor the results.
Apr 15, 1:53 PM
identified
We are continuing to work on a fix for this issue.
Apr 14, 12:55 PM
identified
We are continuing to work on a fix for this issue.
Apr 14, 11:22 AM
identified
At this moment, we're experiencing an issue with HelloID where you can ancounter the errormessage "'Enable-RemoteMailbox' is not recognized". We're investigating the issue
Apr 14, 11:19 AM
HelloID Performance issues
minor

Started: Apr 2, 9:02 AM

investigating
We are experiencing an issue where only a limited number of actions are started in HelloID through the on-premise agent, which may result in delays or timeouts. Our team is actively investigating the cause.
Apr 2, 9:02 AM
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