HelloID

Elastic reports not showing

Major Impact Resolved Duration: 5h 47m August 28, 2026

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Current answer

HelloID experienced a major incident: Elastic reports not showing. ServiceAlert observed recovery on Aug 28, 2026.

Official HelloID status page Current HelloID status ServiceAlert observed status change: Aug 28, 2026 at 6:15 PM UTC

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Incident Lifecycle

Investigating

Affected Components

Provisioning Provisioning Service Automation Service Automation Access Management Access Management

Incident Timeline

Investigating

We are currently experiencing issues with Elastic reports. Logging in to Elastic works as expected, but the reports cannot be displayed.

We are currently investigating the issue. Using the API should not be affected.

Aug 28, 2026 at 12:27 PM UTC

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