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74.5%of 55 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
75.9%
29
7
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
Candidates may be receiving errors when utilizing scheduling links with buffer links
We are currently experiencing a partial disruption affecting Job creation and multiple confirmation emails being sent to candidates. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.
Microsoft has confirmed the root cause is on their side and continues to investigate. While we await a fix from Microsoft, our engineering team has developed a workaround that restores Teams meeting links when scheduling on shared calendars. It has been validated successfully with a small group of affected customers, and we are working to make it available more broadly. We will share an update as soon as it is ready. Thank you for your patience.
identified
It appears that the issue is related to the Graph API. Our engineering team is in contact with Microsoft Support to help them diagnose the problem.
investigating
We are currently experiencing an issue with the Microsoft Teams integration that affects scheduling interviews on shared calendars. Our Engineering team is actively investigating the root cause. We will continue to provide updates as more information becomes available.
Legacy Incident Archive
26 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
March 2026
Performance Degradation
Source not attested
Last archived state: resolved
View archived record details
identified
Talent Matching is experiencing performance degradation. We are currently implementing a fix.
Were are experiencing slow updates to changes to candidates and applications being updated in the search interface
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
Errors related to AI-related features
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented for AI features and we are monitoring the results
investigating
We are investigating reports of errors when using AI features.
Some job posts not appearing
majorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are investigating an issue where some live job posts in Greenhouse are not appearing correctly on external job boards and may show as closed or offline.
Harvest API Issues on Silo 101
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We have identified an issue where some customers on Silo 101 are unable to connect to the Greenhouse Harvest API.
Interview Scheduling Errors
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix was applied, and the team is actively monitoring the results.
identified
The issue has been identified, and the team is working to apply a fix.
investigating
Some users are experiencing errors when scheduling interviews. Our team is actively investigating the issue.
