Grain Outage History

Uptime record, past incidents, and downtime history for Grain.

Checking current status...
23.3% uptime over 60 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 10Apr 10

Monthly Uptime

Month Uptime Days Tracked Days with Issues
April 2026 100% 10 0
March 2026 12.9% 31 27
February 2026 0% 19 19

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 60 Days)

Feb 10 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

March 2026
Failure to start recordings
critical

Started: Mar 24, 3:32 PM

monitoring
The team rolled back to the backup region due to continued higher than normal error rates.
Mar 24, 6:31 PM
monitoring
We've moved back to the main region and we're seeing new bots successfully be launched. Some issues are lingering around double scheduled bots and we are making adjustments to clean those up.
Mar 24, 5:46 PM
investigating
We are seeing signs that the main region is coming back online. Local captures should start capturing correctly.
Mar 24, 5:02 PM
investigating
The team has moved to a new region for the upstream provider and new bot recordings are starting to succeed.
Mar 24, 3:40 PM
investigating
An outage with an upstream provider is causing failures for new recordings (both bot and local capture). The team is investigating potential mitigations.
Mar 24, 3:32 PM
Platform Instability
minor

Started: Mar 23, 3:08 PM

monitoring
The mitigation has prevented further instability but the team is still investigating the root cause of the issue. The issue caused intermittent and cascading excess memory pressure on the application nodes.
Mar 24, 5:08 PM
investigating
The team has rolled out mitigations and we're not longer seeing node failures. However we are still investigating the root cause of the issue.
Mar 23, 3:53 PM
investigating
The platform is currently experiencing instability, the team is deploying upgraded infrastructure and investigating the root cause.
Mar 23, 3:08 PM
January 2026
Transcription Provider Outage
major

Started: Jan 29, 6:10 PM

monitoring
Our upstream provider appears to be successfully processing requests. The team will continue to monitor for further issues and will trigger reprocessing for recoverable jobs.
Jan 29, 6:34 PM
investigating
Out main transcription provider is currently experiencing an outage that is causing issues across Grain features such as transcribing uploads, transcribing recorder, and local captures. We are investigating potential mitigations..
Jan 29, 6:10 PM