Grain Outage History
Uptime record, past incidents, and downtime history for Grain.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 84% | 25 | 4 |
| April 2026 | 100% | 30 | 0 |
| March 2026 | 12.9% | 31 | 27 |
| February 2026 | 0% | 5 | 5 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Feb 24
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
Recording Processing Issues
Started: May 13, 5:55 PM
investigating
Most recordings impacted by the issue have successfully recovered, a small set are still pending further investigation. The recorder has returned to full functionality.
May 14, 4:26 PM
investigating
An issue with an upstream provider is causing some bot recordings to be stuck processing. We are working with the upstream provider to uncover the root cause an to recover the recordings.
May 13, 5:55 PM
Platform instabilitiy
Started: May 13, 4:47 PM
monitoring
The team has deployed a fix and the database load is now back to normal. We are monitoring for any further issues.
May 13, 5:48 PM
investigating
Platform is experiencing stability due to increased database load. The team is investigating and looking for mitigations.
May 13, 4:47 PM
March 2026
Failure to start recordings
Started: Mar 24, 3:32 PM
monitoring
The team rolled back to the backup region due to continued higher than normal error rates.
Mar 24, 6:31 PM
monitoring
We've moved back to the main region and we're seeing new bots successfully be launched. Some issues are lingering around double scheduled bots and we are making adjustments to clean those up.
Mar 24, 5:46 PM
investigating
We are seeing signs that the main region is coming back online. Local captures should start capturing correctly.
Mar 24, 5:02 PM
investigating
The team has moved to a new region for the upstream provider and new bot recordings are starting to succeed.
Mar 24, 3:40 PM
investigating
An outage with an upstream provider is causing failures for new recordings (both bot and local capture). The team is investigating potential mitigations.
Mar 24, 3:32 PM
Platform Instability
Started: Mar 23, 3:08 PM
monitoring
The mitigation has prevented further instability but the team is still investigating the root cause of the issue. The issue caused intermittent and cascading excess memory pressure on the application nodes.
Mar 24, 5:08 PM
investigating
The team has rolled out mitigations and we're not longer seeing node failures. However we are still investigating the root cause of the issue.
Mar 23, 3:53 PM
investigating
The platform is currently experiencing instability, the team is deploying upgraded infrastructure and investigating the root cause.
Mar 23, 3:08 PM
January 2026
Transcription Provider Outage
Started: Jan 29, 6:10 PM
monitoring
Our upstream provider appears to be successfully processing requests. The team will continue to monitor for further issues and will trigger reprocessing for recoverable jobs.
Jan 29, 6:34 PM
investigating
Out main transcription provider is currently experiencing an outage that is causing issues across Grain features such as transcribing uploads, transcribing recorder, and local captures. We are investigating potential mitigations..
Jan 29, 6:10 PM