Grain Outage History
Daily status observations, past incidents, and reported issue history for Grain.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 100% | 25 | 0 |
| July 2026 | 83.9% | 31 | 5 |
| June 2026 | 33.3% | 30 | 20 |
| May 2026 | 100% | 5 | 0 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
Transcript Partner Outage
Started:
identified
Our transcript partner experienced an outage causing some captures to fail to generate a transcript. The team is actively working to reprocess all impacted captures.
App outage
Started:
monitoring
The team identified a crashing bug during a deployment, a hot fix was applied and the application is once again loading. The team is monitoring for further issues.
Stuck local captures
Started:
investigating
Some local captures are stuck in a processing state. The team is investigating the root cause but believe that all data will be fully recoverable.
Bot failures
Started:
monitoring
At the half hour, the team observed minimal delays in scheduled bot and no ad-hoc failures. We are in communication with the upstream provider about any further potential issues.
investigating
An outage with an upstream provider is causing instability for bots including delays in scheduled bots joining and ad-hoc bot failures. The team is investigating potential mitigations.
Bot Recording Failures
Started:
monitoring
The outage has subsided. The team has identified a set of recordings currently stuck in processing state that require manual recovery and will be working to recover them as quickly as possible.
investigating
Upstream provider is experiencing an outage causing out instability in our bot recorders including delayed joined times and recording failures. The team is investigating the scope and any potential mitigations.
May 2026
Recording Processing Issues
Started:
investigating
Most recordings impacted by the issue have successfully recovered, a small set are still pending further investigation. The recorder has returned to full functionality.
investigating
An issue with an upstream provider is causing some bot recordings to be stuck processing. We are working with the upstream provider to uncover the root cause an to recover the recordings.
Platform instabilitiy
Started:
monitoring
The team has deployed a fix and the database load is now back to normal. We are monitoring for any further issues.
investigating
Platform is experiencing stability due to increased database load. The team is investigating and looking for mitigations.
March 2026
Failure to start recordings
Started:
monitoring
The team rolled back to the backup region due to continued higher than normal error rates.
monitoring
We've moved back to the main region and we're seeing new bots successfully be launched. Some issues are lingering around double scheduled bots and we are making adjustments to clean those up.
investigating
We are seeing signs that the main region is coming back online. Local captures should start capturing correctly.
investigating
The team has moved to a new region for the upstream provider and new bot recordings are starting to succeed.
investigating
An outage with an upstream provider is causing failures for new recordings (both bot and local capture). The team is investigating potential mitigations.
Platform Instability
Started:
monitoring
The mitigation has prevented further instability but the team is still investigating the root cause of the issue. The issue caused intermittent and cascading excess memory pressure on the application nodes.
investigating
The team has rolled out mitigations and we're not longer seeing node failures. However we are still investigating the root cause of the issue.
investigating
The platform is currently experiencing instability, the team is deploying upgraded infrastructure and investigating the root cause.
January 2026
Transcription Provider Outage
Started:
monitoring
Our upstream provider appears to be successfully processing requests. The team will continue to monitor for further issues and will trigger reprocessing for recoverable jobs.
investigating
Out main transcription provider is currently experiencing an outage that is causing issues across Grain features such as transcribing uploads, transcribing recorder, and local captures. We are investigating potential mitigations..