Current answer
Grain experienced a major incident: Webhook consumers failing causing app failures. The provider currently marks this incident Monitoring.
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Incident Lifecycle
Affected Components
Recording Processing
Grain Recorder
Incident Timeline
Monitoring
The team is manually reprocessing all dangling completed recordings as they become available. All new recordings are processing correctly.
Oct 20, 2026 at 6:33 PM UTC
Monitoring
The team has deployed a rollback and webhooks are correctly process. The team is determining if any recording process needs manual intervention.
Oct 20, 2026 at 6:05 PM UTC
Investigating
The team is actively rolling back a failed update for its webhook consumers. Webhooks are currently failing to process leading to UI to fail to update for bots and recording processing. No data loss has occurred.
Oct 20, 2026 at 5:38 PM UTC
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