New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
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GoTab Outage History

Uptime record, past incidents, and downtime history for GoTab.

Checking current status...
17.6% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 20% 15 12
July 2026 6.5% 31 29
June 2026 16.7% 30 25
May 2026 40% 15 9

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
Connection Issues between POS and CFD

Started: Jul 24, 11:21 PM

monitoring
A fix has been implemented and we are continuing to monitor the behavior.
Jul 24, 11:47 PM
identified
Our team has identified the source of the issue and have implemented a fix to rectify the behavior
Jul 24, 11:32 PM
investigating
We are currently investigating reports of issues loading and processing payments between POS and CFD
Jul 24, 11:21 PM
Latency Impacting POS and Payment Terminals
minor

Started: Jul 17, 10:16 PM

monitoring
Our team has implemented a fix and will continue monitoring the results.
Jul 17, 10:50 PM
identified
App latency issue has been identified. Our team has implemented more resources to bolster performance.
Jul 17, 10:42 PM
investigating
We are investigating reports of degraded performance impacting POS and Payment Terminals
Jul 17, 10:16 PM
Manager Dashboard Page Loading
minor

Started: Jul 17, 2:12 PM

investigating
Our team is actively investigating reports of intermittent page loading issues in the GoTab Manager Dashboard.
Jul 17, 2:12 PM
Error Updating Fields within Manager Dashboard
minor

Started: Jul 16, 6:17 PM

monitoring
Our team has implemented a fix for the reported behavior. We are continuing to monitor the situation.
Jul 16, 6:49 PM
identified
The issue has been identified and a fix is being implemented.
Jul 16, 6:45 PM
investigating
We are continuing to investigate this issue.
Jul 16, 6:17 PM
investigating
We are investigating reports of errors when updating fields(menus, schedules, stations, etc) from the Manager Dashboard
Jul 16, 6:17 PM
Persistent Offline Banner Messages

Started: Jul 9, 6:32 PM

investigating
We are continuing to investigate this issue.
Jul 9, 7:50 PM
investigating
We are actively investigating reports of persistent offline banner and "updating" messages impacting the POS
Jul 9, 6:32 PM
June 2026
Orders Not Displayed on KDS
minor

Started: Jun 24, 3:43 PM

monitoring
Our team has implemented a fix for some KDS not displaying orders and continue to monitor as we see a return to normal activity.
Jun 24, 6:30 PM
investigating
Our team is continuing to investigate. In the meantime, there are two potential solutions. 1. If you have a KDS receiving orders, toggle on all stations and operate singularly from the KDS that is receiving orders. 2. On a laptop or tablet where logged into the GoTab manager dashboard. Open a new tab and go to gotab.io/kds and view all stations and utilize that as your temporary KDS orders if are populating.
Jun 24, 5:40 PM
investigating
We are continuing to investigate some KDS not receiving orders.
Jun 24, 4:42 PM
investigating
Our team is actively investigating reports of some KDS failing to display orders. Reactivating the display is effective for most in the interim while our team investigates.
Jun 24, 3:43 PM
Payment Failures Impacting Card Readers
major

Started: Jun 12, 1:06 AM

monitoring
A fix has been implemented and we are continuing to monitor the situation.
Jun 12, 1:19 AM
investigating
We are continuing to investigate this issue.
Jun 12, 1:18 AM
investigating
We are currently investigating reports of payment failures regarding credit/debit card transactions at the POS
Jun 12, 1:06 AM
May 2026
Platform Latency
major

Started: May 9, 12:27 AM

monitoring
We've implemented mitigation for recent issues where some customers were experiencing delays with POS and KDS performance. We're seeing improvements and are closely monitoring the situation. For real-time updates, please visit status.gotab.io.
May 9, 12:31 AM
investigating
We are currently investigating reported latency issues impacting POS and KDS displays.
May 9, 12:27 AM
April 2026
Platform Latency
minor

Started: Apr 18, 8:55 PM

investigating
Our team is still actively investigating platform latency issues affecting orders not immediately updating in the KDS, slow POS response and CFDs having difficulty connecting to the POS.
Apr 18, 8:55 PM