Current answer
GoTab experienced a minor incident: Issues loading Product Catalog via Manager Dashboard. ServiceAlert observed recovery on Sep 2, 2026.
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Incident Lifecycle
Affected Components
Manager Dashboard
Incident Timeline
Monitoring
Our team has implemented a fix regarding issues loading the Product Catalog. We will continue to monitor the situation for the time being.
Sep 2, 2026 at 12:20 AM UTC
Identified
Our team determined the cause of the issue and a fix will be released imminently. The Product Catalog was negatively impacted by API issues directly from Quickbooks.
Sep 1, 2026 at 10:43 PM UTC
Investigating
We are continuing to investigate this issue.
Sep 1, 2026 at 9:35 PM UTC
Investigating
Our team are currently investigating reports of timeout errors when loading the Product Catalog via the Manager Dashboard.
Sep 1, 2026 at 9:31 PM UTC
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