New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
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FullStory Outage History

Uptime record, past incidents, and downtime history for FullStory.

Checking current status...
89% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Apr 11Jul 9

Monthly Uptime

Month Uptime Days Tracked Days with Issues
July 2026 88.9% 9 1
June 2026 83.3% 30 5
May 2026 87.1% 31 4
April 2026 100% 21 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Apr 10 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
Guides & Surveys content delivery degraded
major

Started: Jun 11, 1:58 PM

monitoring
Beginning at approximately 04:00 CEST (22:00 EDT Jun 10), end users on sites where Guides & Surveys is installed may have experienced guides, tours, surveys, and smart tips not displaying correctly, and interaction data was delayed. This only is impacting customers in our NA data center. This issue was caused by resource exhaustion in the service responsible for delivering and recording end-user activity, not in the FullStory application itself. The FullStory app, Guides & Surveys editor, an...
Jun 11, 1:58 PM
Metric Alerts Firing Incorrectly
minor

Started: Jun 11, 1:28 PM

investigating
We are investigating an issue where Metric Alerts are triggering at thresholds that do not match the underlying metric data for customers in both our EU and NA data centers. Customers may be receiving alert notifications that appear to fire incorrectly or more frequently than expected. Our engineering team has been notified and is actively investigating. We will provide an update as soon as we have more information. We apologize for the disruption and appreciate your patience.
Jun 11, 1:28 PM
Delayed Session Processing - EU1 Data Center
minor

Started: Jun 8, 5:15 PM

monitoring
We are monitoring an issue that began on June 6 at 10:00am ET causing data processing delays in our EU1 data center. New sessions are appearing normally, but analytics for recent sessions and data sent from Fullstory to connected warehouses may be delayed. A fix has been implemented today and we are monitoring the system's recovery. We will provide another update as soon as possible.
Jun 8, 5:15 PM