New Multi-region uptime checks and custom-domain status pages

Format Outage History

Daily provider-status observations and published incident history for Format.

Operational

Format is operational. Verified . Official provider source.

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98.8% of 81 verified observed days had no reported provider issue

90-Day Trend

Aug 18Nov 15

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
October 2026 96.6% 29 1
September 2026 100% 30 0

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Aug 17 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Proactive Security Maintenance
minor Observed active window 25h 23m

View incident details and source

Started:

Prints Marketplace
identified
This morning, we temporarily disabled Format Prints Marketplace as a proactive security measure in response to an industry-wide vulnerability affecting PHP, a core web technology used by many platforms. In line with guidance from leading cybersecurity authorities, we’re keeping Prints Marketplace offline while we prepare to apply critical patches from the vendor, which are scheduled for release at 10:00 AM ET. This is precautionary. Format has not been affected, and there is no evidence that any customers or their data have been impacted. Your Format site, portfolio, and account are working as normal. It will take time to apply the patches, and we’ll provide updates here. We understand this may impact your business, but we must prioritize the security of your data. Thank you for your patience! Read more here: https://www.reuters.com/world/asia-pacific/eu-agency-warns-websites-may-need-be-taken-offline-php-prepares-patches-2026-10-21/
Intermittent issues accessing format.com marketing pages
minor Observed active window 19m

View incident details and source

Started:

Format Home Page
identified
Some visitors may be unable to open format.com marketing pages, and may see a security check or a blocked page instead. This may affect people trying to learn about Format or sign up. If you’re having trouble, you can log in directly at format.com/login. A resolution is in progress and we will be able to update users soon.

Legacy Incident Archive

2 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
Domain Resolution Issues (OpenSRS)
Source not attested
Last archived state: resolved
View archived record details
monitoring
OpenSRS has reported steady progress restoring DNS services. They're bringing systems back online and restoring DNS data from a recent backup, then syncing any updates since to make sure all records are current. Domain resolution is improving for affected sites. We're continuing to monitor closely and will post again once we can confirm full restoration.
identified
The issue has been identified and a fix is being implemented.
investigating
We're aware that some custom domains hosted through Format are currently experiencing DNS resolution issues. This appears to be caused by an outage on OpenSRS's side affecting domains using systemDNS nameservers, and may result in your site being temporarily unavailable. This is not an issue with your account or domain settings. Our team is actively monitoring the situation and working with OpenSRS to confirm restoration. We will post updates here as soon as we have more information.
July 2026
Slow loading of Format site editor and websites for some in Australia and New Zealand
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We are starting to see an improvement in response times for the loading of websites and will continue to monitor.
identified
We have received reports from some members, in the Pacific regions of Australia and New Zealand that they are experiencing slow loading times and performance issues when trying to access and edit using the Format site editor application, as well as viewing their live websites. This appears to related to one of our up-stream service providers connections. As we discover more, we will provide updates here.
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