Current answer
Format experienced a minor incident: Proactive Security Maintenance. ServiceAlert observed recovery on Oct 22, 2026.
Looking for an update now? Check the current status, or follow Format for future changes.
Incident Lifecycle
Affected Components
Prints Marketplace
Incident Timeline
Identified
This morning, we temporarily disabled Format Prints Marketplace as a proactive security measure in response to an industry-wide vulnerability affecting PHP, a core web technology used by many platforms.
In line with guidance from leading cybersecurity authorities, we’re keeping Prints Marketplace offline while we prepare to apply critical patches from the vendor, which are scheduled for release at 10:00 AM ET.
This is precautionary. Format has not been affected, and there is no evidence that any customers or their data have been impacted. Your Format site, portfolio, and account are working as normal.
It will take time to apply the patches, and we’ll provide updates here. We understand this may impact your business, but we must prioritize the security of your data. Thank you for your patience!
Read more here: https://www.reuters.com/world/asia-pacific/eu-agency-warns-websites-may-need-be-taken-offline-php-prepares-patches-2026-10-21/
In line with guidance from leading cybersecurity authorities, we’re keeping Prints Marketplace offline while we prepare to apply critical patches from the vendor, which are scheduled for release at 10:00 AM ET.
This is precautionary. Format has not been affected, and there is no evidence that any customers or their data have been impacted. Your Format site, portfolio, and account are working as normal.
It will take time to apply the patches, and we’ll provide updates here. We understand this may impact your business, but we must prioritize the security of your data. Thank you for your patience!
Read more here: https://www.reuters.com/world/asia-pacific/eu-agency-warns-websites-may-need-be-taken-offline-php-prepares-patches-2026-10-21/
Oct 21, 2026 at 2:36 PM UTC
Was your business affected by this Format outage?
Follow Format and route available status alerts to email or a team channel.