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94%of 83 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
90.3%
31
3
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are investigating reports that customers on our APAC Database are unable to sign in using SSO. We will provide an update here as soon as we have more information.
A fix has been implemented and we are monitoring results.
investigating
We are currently investigating the issue.
Legacy Incident Archive
15 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
Issues Updating Reconciliations via the All Entities Reconciliation Template
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of the issue and are working on a fix.
investigating
We are investigating an issue where changes made through the All Entities Reconciliation Template are appearing in Admin Settings but not syncing to the Reconciliations tab. Please note that the Checklist is unaffected. As a temporary workaround, navigating to the Individual Reconciliation Settings page for a specific entity and clicking Save will apply any updates to that entity.
We are receiving reports of file processing failures when files are provided via sFTP
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Reports of "Something Went Wrong" errors being received in various parts of the application.
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
403 Permissions Error Response on sending API Requests to Specific Endpoints
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are receiving reports of 403s when interacting with specific API endpoints such as our Trial Balance or Chart of Accounts endpoints
March 2026
Admin Settings pages not loading
criticalSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently aware of an issue resulting in specific admin settings pages not loading.
