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FloQast Outage History

Uptime record, past incidents, and downtime history for FloQast.

Checking current status...
76.1% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 50% 12 6
April 2026 86.7% 30 4
March 2026 75% 4 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Request Agent Dashboard and Evidence Request Load Failures
major

Started: May 12, 7:13 PM

identified
The issue has been identified and a fix is being implemented.
May 12, 7:39 PM
investigating
We are continuing to investigate this issue.
May 12, 7:21 PM
investigating
We are currently investigating an issue affecting Request Agent. Users attempting to access the Request Agent dashboard page may find the page loading endlessly.
May 12, 7:13 PM
"Something Went Wrong" errors attempting to access FloQast
major

Started: May 11, 10:27 PM

monitoring
We are continuing to monitor for any further issues.
May 11, 11:09 PM
monitoring
A fix has been deployed for the issue affecting US customers. We are actively monitoring to confirm full stability.
May 11, 10:52 PM
investigating
We are continuing to investigate this issue. We have identified that this issue is isolated to our US region. Customers in the AU and EU regions have been confirmed as fully operational.
May 11, 10:31 PM
investigating
We are aware of an issue causing an "Something Went Wrong" error for users attempting to access FloQast. Users may be unable to load the application or see an unexpected error on login. Our engineering team has been alerted and is actively investigating.
May 11, 10:27 PM
AutoRec Matching: Transaction Import and NetSuite Sync Disruption
major

Started: May 8, 3:25 PM

investigating
We are continuing to investigate this issue.
May 8, 3:25 PM
investigating
We are currently investigating an issue affecting AutoRec Matching. Users are able to upload transaction files successfully, however uploaded transactions are not appearing for matching. Additionally, clients with NetSuite connected accounts are experiencing failures when pulling transactions or 'user is currently matching' messages. We are actively investigating and will provide updates as they become available.
May 8, 3:25 PM
Review Note notifications are not being received for US clients.
minor

Started: May 7, 11:20 PM

investigating
We are currently investigating reports of notifications tied to Review Notes not being received
May 7, 11:20 PM
Lambda Errors and Runtime Errors Experienced Throughout the Application
critical

Started: May 7, 2:28 PM

monitoring
The fix has been initiated, and we are monitoring the results. We are aware of some errors still occurring due to warm lambdas which have not fully finished restarting yet. If a service is used and a lambda that has not been fully restarted yet is invoked, an in-app error may still occur.
May 7, 6:23 PM
identified
The fix is currently being applied in parallel to all FloQast environments. We expect the full resolution to be in place very soon.
May 7, 4:32 PM
identified
The issue has been identified and a fix is being implemented.
May 7, 4:01 PM
investigating
We are currently investigating an issue where various functions within the FloQast application are erroring out, showing either a Lambda error or a Runtime error. This is being treated with the highest priority
May 7, 2:28 PM
Errors Navigating the Single Workflow Dashboard
minor

Started: May 5, 3:53 PM

identified
We have identified the cause of the issue and are working on a fix. Users may still see the error when navigating between the Overview, Timeline, and Entities sections of the Single Workflow Dashboard. Closing the error will allow the page to load.
May 5, 4:33 PM
investigating
We are currently investigating reports of errors navigating the Single Workflow Dashboard. Users may see an error message when navigating between the Overview, Timeline, and Entities sections. After closing out of the error, the page should load as expected. The All Workflows Dashboard is not affected. We will post an update here as soon as we have more information.
May 5, 3:53 PM
Errors Navigating to Reconciliations from the Dashboard
minor

Started: May 1, 5:57 PM

identified
We have identified the cause of the issue and are working on a fix.
May 1, 6:14 PM
investigating
We are investigating reports of an error when opening reconciliations from the Dashboard's Timeline view. In the meantime, reconciliations can be accessed directly via the Reconciliations and Folders tabs.
May 1, 5:57 PM
April 2026
Issues Updating Reconciliations via the All Entities Reconciliation Template
minor

Started: Apr 23, 5:21 PM

identified
We have identified the cause of the issue and are working on a fix.
Apr 23, 7:41 PM
investigating
We are investigating an issue where changes made through the All Entities Reconciliation Template are appearing in Admin Settings but not syncing to the Reconciliations tab. Please note that the Checklist is unaffected. As a temporary workaround, navigating to the Individual Reconciliation Settings page for a specific entity and clicking Save will apply any updates to that entity.
Apr 23, 5:21 PM
We are receiving reports of file processing failures when files are provided via sFTP
critical

Started: Apr 7, 8:00 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 8, 1:35 PM
investigating
We are currently investigating this issue.
Apr 8, 12:52 PM
Reports of "Something Went Wrong" errors being received in various parts of the application.
critical

Started: Apr 7, 7:15 AM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 7, 3:20 PM
identified
The issue has been identified and a fix is being implemented.
Apr 7, 2:30 PM
403 Permissions Error Response on sending API Requests to Specific Endpoints
critical

Started: Apr 2, 1:54 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 2, 3:47 PM
investigating
We are receiving reports of 403s when interacting with specific API endpoints such as our Trial Balance or Chart of Accounts endpoints
Apr 2, 1:54 PM
March 2026
Admin Settings pages not loading
critical

Started: Mar 31, 11:40 PM

identified
The issue has been identified and a fix is being implemented.
Mar 31, 11:51 PM
investigating
We are currently aware of an issue resulting in specific admin settings pages not loading.
Mar 31, 11:40 PM
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