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100%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
15 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Egnyte Connection Errors
majorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating reports of errors when refreshing reconciliations and uploading files for customers using our Egnyte integration.
May 2026
Something Went Wrong Errors
majorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of the issue and are working on a fix.
investigating
We are currently investigating reports of "Something Went Wrong" errors when loading pages in the application. For any affected customers, clearing your web browser's cache should allow you to access the application while our engineers address the underlying issue.
We are currently investigating reports of Trial Balance files not being successfully processed after being sent via the FloQast Connect SFTP server for customers on our APAC database.
Request Agent Dashboard and Evidence Request Load Failures
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been applied to the US and EU databases and both are operating normally. We are continuing to work on restoring full functionality for the AU database. We will provide a further update once AU has been resolved.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue affecting Request Agent. Users attempting to access the Request Agent dashboard page may find the page loading endlessly.
"Something Went Wrong" errors attempting to access FloQast
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been deployed for the issue affecting US customers. We are actively monitoring to confirm full stability.
investigating
We are continuing to investigate this issue. We have identified that this issue is isolated to our US region. Customers in the AU and EU regions have been confirmed as fully operational.
investigating
We are aware of an issue causing an "Something Went Wrong" error for users attempting to access FloQast. Users may be unable to load the application or see an unexpected error on login.
Our engineering team has been alerted and is actively investigating.
AutoRec Matching: Transaction Import and NetSuite Sync Disruption
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue affecting AutoRec Matching. Users are able to upload transaction files successfully, however uploaded transactions are not appearing for matching. Additionally, clients with NetSuite connected accounts are experiencing failures when pulling transactions or 'user is currently matching' messages.
We are actively investigating and will provide updates as they become available.
Review Note notifications are not being received for US clients.
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating reports of notifications tied to Review Notes not being received
Lambda Errors and Runtime Errors Experienced Throughout the Application
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
The fix has been initiated, and we are monitoring the results. We are aware of some errors still occurring due to warm lambdas which have not fully finished restarting yet. If a service is used and a lambda that has not been fully restarted yet is invoked, an in-app error may still occur.
identified
The fix is currently being applied in parallel to all FloQast environments. We expect the full resolution to be in place very soon.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating an issue where various functions within the FloQast application are erroring out, showing either a Lambda error or a Runtime error. This is being treated with the highest priority
Errors Navigating the Single Workflow Dashboard
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of the issue and are working on a fix. Users may still see the error when navigating between the Overview, Timeline, and Entities sections of the Single Workflow Dashboard. Closing the error will allow the page to load.
investigating
We are currently investigating reports of errors navigating the Single Workflow Dashboard. Users may see an error message when navigating between the Overview, Timeline, and Entities sections. After closing out of the error, the page should load as expected. The All Workflows Dashboard is not affected. We will post an update here as soon as we have more information.
Errors Navigating to Reconciliations from the Dashboard
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of the issue and are working on a fix.
investigating
We are investigating reports of an error when opening reconciliations from the Dashboard's Timeline view. In the meantime, reconciliations can be accessed directly via the Reconciliations and Folders tabs.
