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65.2%of 46 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
60%
25
10
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
The F5 Distributed Cloud team is now testing and validating the hotfix for the issue caused by a DNS configuration change, to ensure system stability.
We will share further updates as more information becomes available.
identified
The F5 Distributed Cloud team continues working on the hotfix for the issue caused by a DNS configuration change.
Our Engineering teams are actively working to fully recover the DNS service.
We will share further updates as more information becomes available.
identified
The F5 Distributed Cloud team has identified the cause of the managed DNS service issue. The issue was caused by a change to the DNS configuration introduced with the Distributed Cloud 8.0 release. Our Engineering teams are actively working to fully mitigate the issue. We will share further updates as more information becomes available.Thank you for your patience.
investigating
The F5 Distributed Cloud team is actively investigating a managed DNS service issue affecting certain Load Balancer configurations. No further customer impact is currently being observed for configurations utilizing Internet (Specified VIP) and Virtual Site (Specified VIP).
Our engineering team is proactively analyzing the environment to isolate the cause and ensure ongoing system stability. Thank you for your patience.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS services
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 10:50 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
F5 Distributed Cloud - Service Degradation - Issues with CE upgrade - INC-20260912-512
The F5 Distributed Cloud team has identified the cause of an issue affecting upgrades of Customer Edge (CE) sites to version crt-20260801-0205. Existing services and customer traffic remain unaffected.
Our teams are actively working to implement a fix and restore normal upgrade operations. We will continue to share updates as progress is made and more information becomes available.
Thank you for your patience and understanding while we work to resolve this issue.
investigating
The F5 Distributed Cloud team is currently investigating an issue where upgrades of Customer Edge (CE) sites to version crt-20260801-0205 are failing. Existing services remain operational, but customers attempting to upgrade to this version may experience deployment failures. We are actively working to identify the root cause and will provide further updates as more information becomes available.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting CE upgrade.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 09/12/2026, 14:24 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
F5 Distributed Cloud - Service Degradation - Tenant login failures on the Distributed Cloud console - INC-20260912-511
The F5 Distributed Cloud team is pleased to inform you that login functionality for the Distributed Cloud console has been restored. Our teams are actively monitoring the environment to ensure ongoing stability.
We appreciate your patience and understanding throughout this time. Should you have any further questions or require assistance, please don't hesitate to reach out to us through regular support channels.
investigating
The F5 Distributed Cloud team is investigating an issue causing tenant login failures on the Distributed Cloud console. We are actively working to implement corrective measures and restore full functionality as quickly as possible.
We appreciate your patience and understanding during this time. If you have any questions or concerns, please do not hesitate to contact us through established support channels.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting tenant logins.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 05:01 AM UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
The F5 Distributed Cloud team would like to inform you that the service provider issue in Querétaro, Mexico region is resolved. Our service remains stable and we will continue to monitor the environment to ensure reliability and stability.
If you experience any issue, please contact F5 Support for further assistance.
investigating
The F5 Distributed Cloud team would like to inform you that the service provider issue in Querétaro, Mexico region is being actively investigated. There is no impact on customer traffic. We will share further updates as more information becomes available.
Thank you for your understanding.
investigating
The F5 Distributed Cloud team has identified an issue with our service provider in the Querétaro, Mexico region. There is no impact on customer traffic. Our team is actively investigating the issue and will share updates as soon as they become available.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting Querétaro, Mexico region.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 07:00 AM UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
Service Degradation in New York (NY2) region - INC-20260910-508
The traffic issue in our New York (NY2) region has been resolved. Traffic levels have returned to normal. We are pleased to confirm that all core services remained operational throughout this event.
Our F5 Distributed Cloud team is continuing enhanced monitoring efforts to proactively ensure ongoing stability, performance, and service reliability.
Thank you for your continued support.
monitoring
The issue affecting traffic in our New York (NY2) region has been resolved. Traffic has returned to expected levels, and all services are operating normally. All core services remained operational throughout this service event.
The F5 Distributed Cloud team has extended monitoring and continues to proactively observe the environment to ensure sustained stability, performance, and service reliability.
Thank you for your continued trust in F5.
monitoring
The F5 Distributed Cloud team identified an issue affecting traffic in our New York (NY2) region. Some customers may have experienced a brief interruption or increased errors/latency. The issue has been resolved, and traffic has stabilized. All services are currently operating normally.
We are actively monitoring to ensure the service remains healthy and will provide updates as needed.
Thank you for your continued support and trust in F5.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation in New York (NY2).
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 09/10/2026, 18:04 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
Please note that deploying the fix is taking longer than anticipated. The current expected time for the fix to be fully deployed is 12:15 UTC. We expect configuration updates to resume normally following this period.
Important: Existing CDN configurations and traffic remain fully operational and unaffected.
We apologise for the delay and appreciate your continued patience regarding this matter.
identified
The F5 Distributed Cloud team has identified a fix for the issue and remains actively engaged towards resolution.
Please note that deploying the fix is expected to take an additional 60 minutes. We expect configuration updates to resume normally following this period.
Important: Existing CDN configurations and traffic remain fully operational and unaffected.
We apologise for the delay and appreciate your continued patience regarding this matter.
identified
The F5 Distributed Cloud team has identified a fix for the issue and remains actively engaged towards resolution.
Please note that deploying the fix is expected to take an additional 60 minutes. We expect configuration updates to resume normally following this period.
Important: Existing CDN configurations and traffic remain fully operational and unaffected.
We apologise for the delay and appreciate your continued patience regarding this matter.
investigating
The F5 Distributed Cloud CDN service is currently experiencing a minor service degradation. Customers may experience a configuration propagation delay for the next 60 minutes starting now. Please note that existing CDN configurations will not be impacted due to this, and only addition & modification will be affected. We will continue to monitor the situation closely and share timely updates as additional information becomes available.
investigating
This advisory is to inform you that we are currently investigating reports of degradation affecting CDN services.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 06:25 AM UT...
F5 Distributed Cloud - Service Degradation - Delay in Access Logs and Global Log Receiver - INC-20260904-504
The issue affecting the Global Log Receiver and Access Log streaming has been fully resolved. All services are operating normally, and our teams have confirmed stable system performance.
We will continue to monitor the environment to ensure ongoing stability.
We appreciate your patience and support throughout this incident.
monitoring
The issue affecting the Global Log Receiver has been successfully resolved. Access Log streaming is still in progress as part of the recovery process. Our teams are closely monitoring the environment to ensure continued stability and verify full service restoration.
Further updates will be provided as additional information becomes available.
We appreciate your patience and support throughout this incident.
investigating
F5 Distributed Cloud customers may experience a delay in Global Log Receiver and Access Log streaming. Our teams are actively investigating the issue. Please note that there is no traffic interruption, and all core Distributed Cloud Console services remain fully operational. We will share further updates as more information becomes available. We appreciate your patience and understanding.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 15:13 UTC
�...
May 2026
Informational : New IP ranges for F5 Distributed Cloud Regional Edge sites
Dear Valued Customers,
We are adding new IP ranges to our F5 Distributed Cloud SaaS Services. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before September 1st, 2026.
New IP Ranges:
Americas:
159.60.177.0/24
159.60.252.0/24
Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions.
The full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref
If you have any questions, please feel free to contact us at support@cloud.f5.com
Legacy Incident Archive
45 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
March 2026
Incident Advisory: INC-20260325-447
Source not attested
Last archived state: resolved
View archived record details
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting CDN.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 08:20 AM UT...
F5 Distributed Cloud - Service Degradation - Delay in GLR logs - INC-20260323-446
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The F5 Distributed Cloud team has confirmed that Global Log Receiver processing has fully recovered and returned to normal operations. Both live logs and backfill logs are now being generated and accessible within the XC Console. This ensures users can effectively access and audit activities as needed.
As previously communicated, all XC Console core services remained fully functional throughout the duration of this event. This maintained the reliability and integrity of the platform in a ste...
investigating
The F5 Distributed Cloud team has confirmed that GLR (Global Log Repository) processing has recovered and continues operating normally. While GLR processing is stable, our team is actively addressing the log lag issues observed. However, there is no impact on network traffic at this time. All core XC Console services continue to function without disruption, maintaining the reliability and operational integrity of the platform. We appreciate your patience and understanding as we work to resolv...
identified
The F5 Distributed Cloud team has confirmed that GLR processing has recovered and is operating normally. We are continuing to work on the remaining issue where logs for newly created objects are not currently available. There is no impact to traffic, and all core XC Console services remain fully operational.
Further updates will be provided as they become available. Thank you for your patience and understanding.
identified
The F5 Distributed Cloud team has identified the issue and is actively working to restore service. GLR log processing is recovering; however, logs for newly created objects are currently not available. We are actively working to resolve this issue. There is no traffic impact, and all core XC Console services remain fully operational.
We will share further updates as they become available. Thank you for your patience and understanding.
investigating
The F5 Distributed Cloud customers may experience a slight delay in GLR log streaming. Our teams are actively investigating the Global Log Receiver functionality. Please note that there is no traffic interruption and all core XC Console services remain fully operational. We will share further updates as more information becomes available.
We appreciate your patience and understanding.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR lag within the Distributed Cloud environment.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have ident...
This advisory is to inform you that we are currently investigating reports of service degradation affecting access logs in Distributed Cloud.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential ...
February 2026
F5 Distributed Cloud - Service Degradation - XC Console down - INC-20260227-441
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The XC Console is fully operational, enabling users to connect without any interruptions. All associated services within the XC platform are functioning as anticipated. The F5 Distributed Cloud team continues to work on the remaining implementation tasks, with enhanced monitoring in place to ensure stability and performance throughout this time.
We sincerely appreciate your continued patience and understanding as we work to maintain and improve service quality. If you encounter any issues or ...
monitoring
The XC Console remains fully operational, and users are able to connect without any interruption. All related services within the XC platform are also functioning as expected. The F5 Distributed Cloud team is continuing work on the remaining implementation activities, and enhanced monitoring will remain in place to ensure ongoing stability and performance throughout this period.
We sincerely appreciate your continued patience and understanding as we work to maintain and improve service quali...
monitoring
The XC Console remains fully operational, allowing users to connect seamlessly. In addition, all other services associated with the XC Console are functioning normally. The F5 Distributed Cloud team has applied a partial fix to address ongoing issues, and the implementation process is continuing. During this period, proactive monitoring will stay active to ensure the ongoing stability and reliability of our services.
We sincerely appreciate your continued patience and understanding as we wor...
monitoring
XC Console access remain fully operational. Users can connect to the Console and all other services are operating normally.
This event remains in the monitoring phase. The F5 Distributed Cloud team is actively working on a permanent fix and is currently validating changes in lower environments to ensure stability.
We appreciate your continued patience and understanding. If you experience any issues or have technical questions regarding F5 Distributed Cloud Services, please contact us at sup...
monitoring
XC Console access remain fully operational. Users can connect to the Console and all other services are operating normally.
This event remains in the monitoring phase as we work to ensure continued stability and optimal performance.
We sincerely appreciate your patience and understanding during this time. If you experience any issues or have technical questions regarding F5 Distributed Cloud Services, please contact us at support@cloud.f5.com.
monitoring
Access to the XC console has been restored, and we are actively monitoring the environment to maintain stability. Please note that XC Core services and traffic processing have remained fully operational and unaffected throughout.
Thank you for your ongoing patience and understanding. Should you encounter any issues or have technical inquiries regarding F5 Distributed Cloud Services, please feel free to contact us at support@cloud.f5.com.
investigating
We are currently investigating an ongoing issue with the XC Console being unreachable. Please note that traffic processing and other XC core functionality remain unaffected.
We appreciate your patience and understanding. If you experience any issues or have technical questions related to F5 Distributed Cloud Services, please get in touch with us at support@cloud.f5.com.
monitoring
XC console access continues in a steady state, and our XC platform services are operating business as usual. Proactive monitoring will remain active to ensure continued reliability and stability across the environment. XC Core services and traffic processing remain fully operational and unaffected.
Thank you for your continued patience and understanding. If you experience any issues or have technical questions regarding F5 Distributed Cloud Services, please contact us at support@cloud.f5.com.
monitoring
Access to the XC console is stable, and all XC platform services are operating as expected. We remain committed to proactive monitoring to ensure the continued reliability and stability of the environment. All XC Core services and traffic processing are functioning normally and are unaffected.
We appreciate your patience and understanding. Should you experience any issues or have technical inquiries regarding F5 Distributed Cloud Services, please don't hesitate to contact us at support@cloud...
monitoring
XC console access remains stable, and our XC platform services continue to function normally. Proactive monitoring is still in place to maintain ongoing reliability and stability throughout the environment. All XC Core services and traffic processing are fully operational and remain unaffected.
Thank you for your continued patience and understanding.
If you encounter any issues or have technical questions related to F5 Distributed Cloud Services, please reach out to us at support@cloud.f5.com.
monitoring
XC console access continues in a steady state, and our XC platform services are operating business as usual. Proactive monitoring will remain active to ensure continued reliability and stability across the environment. XC Core services and traffic processing remain fully operational and unaffected.
Thank you for your continued patience and understanding. If you experience any issues or have technical questions regarding F5 Distributed Cloud Services, please contact us at support@cloud.f5.com.
monitoring
XC console access has been restored, and we continue to actively monitor the environment to ensure stability. The XC Core services and traffic processing remain unaffected and operational.
We appreciate your patience and understanding. If you experience any issues or have technical questions related to F5 Distributed Cloud Services, please get in touch with us at support@cloud.f5.com
monitoring
XC console access has been restored, and we continue to actively monitor the environment to ensure stability. The XC Core services and traffic processing remain unaffected and operational.
We appreciate your patience and understanding. If you experience any issues or have technical questions related to F5 Distributed Cloud Services, please get in touch with us at support@cloud.f5.com
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting the XC console.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 02...
October 2025
Informational : New IP ranges for Distributed Cloud Regional Edge sites
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
Dear Valued Customer,
Please note that the deadline to allowlist the new Regional Edge IP ranges has been extended to January 5, 2026. These IP ranges will be used when we provision new Distributed Cloud Regional Edge sites. At this time, we do not yet have a confirmed date for when the new Regional Edge sites will go live. A separate notification will be sent in advance of those sites entering production.
If you have any questions, please contact us at support@cloud.f5.com
monitoring
Dear Valued Customers,
Please note that the deadline to allowlist the new Regional Edge IP ranges has been updated to 27 November 2025
If you have any questions, please feel free to contact us at support@cloud.f5.com
monitoring
Dear Valued Customers,
We are adding new IP ranges to our Regional Edge sites. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before Nov 15th 2025.
New IP Ranges:
Americas:
185.94.142.128/25
159.60.177.0/24
159.60.175.0/24
159.60.179.0/24
159.60.181.0/24
159.60.183.0/24
Europe:
159.60.161.0/24
159.60.163.0/24
Asia:
159.60.185.0/24
Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to ma...
