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66%of 47 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
60%
25
10
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
The F5 Distributed Cloud team is now testing and validating the hotfix for the issue caused by a DNS configuration change, to ensure system stability.
We will share further updates as more information becomes available.
identified
The F5 Distributed Cloud team continues working on the hotfix for the issue caused by a DNS configuration change.
Our Engineering teams are actively working to fully recover the DNS service.
We will share further updates as more information becomes available.
identified
The F5 Distributed Cloud team has identified the cause of the managed DNS service issue. The issue was caused by a change to the DNS configuration introduced with the Distributed Cloud 8.0 release. Our Engineering teams are actively working to fully mitigate the issue. We will share further updates as more information becomes available.Thank you for your patience.
investigating
The F5 Distributed Cloud team is actively investigating a managed DNS service issue affecting certain Load Balancer configurations. No further customer impact is currently being observed for configurations utilizing Internet (Specified VIP) and Virtual Site (Specified VIP).
Our engineering team is proactively analyzing the environment to isolate the cause and ensure ongoing system stability. Thank you for your patience.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS services
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 10:50 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
F5 Distributed Cloud - Service Degradation - Issues with CE upgrade - INC-20260912-512
The F5 Distributed Cloud team has identified the cause of an issue affecting upgrades of Customer Edge (CE) sites to version crt-20260801-0205. Existing services and customer traffic remain unaffected.
Our teams are actively working to implement a fix and restore normal upgrade operations. We will continue to share updates as progress is made and more information becomes available.
Thank you for your patience and understanding while we work to resolve this issue.
investigating
The F5 Distributed Cloud team is currently investigating an issue where upgrades of Customer Edge (CE) sites to version crt-20260801-0205 are failing. Existing services remain operational, but customers attempting to upgrade to this version may experience deployment failures. We are actively working to identify the root cause and will provide further updates as more information becomes available.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting CE upgrade.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 09/12/2026, 14:24 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
F5 Distributed Cloud - Service Degradation - Tenant login failures on the Distributed Cloud console - INC-20260912-511
The F5 Distributed Cloud team is pleased to inform you that login functionality for the Distributed Cloud console has been restored. Our teams are actively monitoring the environment to ensure ongoing stability.
We appreciate your patience and understanding throughout this time. Should you have any further questions or require assistance, please don't hesitate to reach out to us through regular support channels.
investigating
The F5 Distributed Cloud team is investigating an issue causing tenant login failures on the Distributed Cloud console. We are actively working to implement corrective measures and restore full functionality as quickly as possible.
We appreciate your patience and understanding during this time. If you have any questions or concerns, please do not hesitate to contact us through established support channels.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting tenant logins.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 05:01 AM UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
The F5 Distributed Cloud team would like to inform you that the service provider issue in Querétaro, Mexico region is resolved. Our service remains stable and we will continue to monitor the environment to ensure reliability and stability.
If you experience any issue, please contact F5 Support for further assistance.
investigating
The F5 Distributed Cloud team would like to inform you that the service provider issue in Querétaro, Mexico region is being actively investigated. There is no impact on customer traffic. We will share further updates as more information becomes available.
Thank you for your understanding.
investigating
The F5 Distributed Cloud team has identified an issue with our service provider in the Querétaro, Mexico region. There is no impact on customer traffic. Our team is actively investigating the issue and will share updates as soon as they become available.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting Querétaro, Mexico region.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 07:00 AM UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
Service Degradation in New York (NY2) region - INC-20260910-508
The traffic issue in our New York (NY2) region has been resolved. Traffic levels have returned to normal. We are pleased to confirm that all core services remained operational throughout this event.
Our F5 Distributed Cloud team is continuing enhanced monitoring efforts to proactively ensure ongoing stability, performance, and service reliability.
Thank you for your continued support.
monitoring
The issue affecting traffic in our New York (NY2) region has been resolved. Traffic has returned to expected levels, and all services are operating normally. All core services remained operational throughout this service event.
The F5 Distributed Cloud team has extended monitoring and continues to proactively observe the environment to ensure sustained stability, performance, and service reliability.
Thank you for your continued trust in F5.
monitoring
The F5 Distributed Cloud team identified an issue affecting traffic in our New York (NY2) region. Some customers may have experienced a brief interruption or increased errors/latency. The issue has been resolved, and traffic has stabilized. All services are currently operating normally.
We are actively monitoring to ensure the service remains healthy and will provide updates as needed.
Thank you for your continued support and trust in F5.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation in New York (NY2).
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 09/10/2026, 18:04 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
Please note that deploying the fix is taking longer than anticipated. The current expected time for the fix to be fully deployed is 12:15 UTC. We expect configuration updates to resume normally following this period.
Important: Existing CDN configurations and traffic remain fully operational and unaffected.
We apologise for the delay and appreciate your continued patience regarding this matter.
identified
The F5 Distributed Cloud team has identified a fix for the issue and remains actively engaged towards resolution.
Please note that deploying the fix is expected to take an additional 60 minutes. We expect configuration updates to resume normally following this period.
Important: Existing CDN configurations and traffic remain fully operational and unaffected.
We apologise for the delay and appreciate your continued patience regarding this matter.
identified
The F5 Distributed Cloud team has identified a fix for the issue and remains actively engaged towards resolution.
Please note that deploying the fix is expected to take an additional 60 minutes. We expect configuration updates to resume normally following this period.
Important: Existing CDN configurations and traffic remain fully operational and unaffected.
We apologise for the delay and appreciate your continued patience regarding this matter.
investigating
The F5 Distributed Cloud CDN service is currently experiencing a minor service degradation. Customers may experience a configuration propagation delay for the next 60 minutes starting now. Please note that existing CDN configurations will not be impacted due to this, and only addition & modification will be affected. We will continue to monitor the situation closely and share timely updates as additional information becomes available.
investigating
This advisory is to inform you that we are currently investigating reports of degradation affecting CDN services.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 06:25 AM UT...
F5 Distributed Cloud - Service Degradation - Delay in Access Logs and Global Log Receiver - INC-20260904-504
The issue affecting the Global Log Receiver and Access Log streaming has been fully resolved. All services are operating normally, and our teams have confirmed stable system performance.
We will continue to monitor the environment to ensure ongoing stability.
We appreciate your patience and support throughout this incident.
monitoring
The issue affecting the Global Log Receiver has been successfully resolved. Access Log streaming is still in progress as part of the recovery process. Our teams are closely monitoring the environment to ensure continued stability and verify full service restoration.
Further updates will be provided as additional information becomes available.
We appreciate your patience and support throughout this incident.
investigating
F5 Distributed Cloud customers may experience a delay in Global Log Receiver and Access Log streaming. Our teams are actively investigating the issue. Please note that there is no traffic interruption, and all core Distributed Cloud Console services remain fully operational. We will share further updates as more information becomes available. We appreciate your patience and understanding.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 15:13 UTC
�...
May 2026
Informational : New IP ranges for F5 Distributed Cloud Regional Edge sites
Dear Valued Customers,
We are adding new IP ranges to our F5 Distributed Cloud SaaS Services. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before September 1st, 2026.
New IP Ranges:
Americas:
159.60.177.0/24
159.60.252.0/24
Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions.
The full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref
If you have any questions, please feel free to contact us at support@cloud.f5.com
Legacy Incident Archive
45 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
Incident Advisory: INC-20260507-455
Source not attested
Last archived state: resolved
View archived record details
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting WAF signature bypass in specific scenario.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified p...
Informational : F5 Distributed Cloud Services DNS Status Display Issue – Service Fully Operational
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We’d like to inform you that the DNS service was incorrectly displayed as ‘down’ on the Statuspage between May 5, 10:23 UTC and May 6, 9:58 UTC due to a cosmetic UI issue. Our team has verified that the service remained fully operational throughout this period. The status has now been corrected to reflect the actual availability, although it may take a short while for the update to be fully visible across the Statuspage.
We apologize for any confusion this may have caused and appreciate...
Incident Advisory: INC-20260504-454
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The F5 Distributed Cloud team has identified and mitigated an issue that was impacting GLR (Global Logs Receiver). Please note that all XC Console services were not affected and remain fully operational.
We will continue to monitor the platform to ensure ongoing service stability.
If you have any questions or concerns, please contact us at support@cloud.f5.com.
investigating
This advisory is to inform you that we are currently investigating reports of delay in Global Logs Receiver (GLR) within F5 Distributed Cloud Services.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified p...
April 2026
Informational: Introduction of New Regional Edge Cluster Chicago (ch2-chi)
Source not attested
Last archived state: resolved
View archived record details
monitoring
Dear Valued Customers,
We are pleased to announce the launch of a new Regional Edge cluster Chicago (ch2-chi), which marks a significant step in enhancing the resilience and reliability of our North America Regional Edge infrastructure.
The addition of the Ch2-chi Regional Edge cluster brings substantial improvements to our operational capabilities by:
Enhancing Redundancy: By distributing workloads across this new cluster, we ensure better failover capabilities, minimizing service disrupt...
F5 Distributed Cloud - Service Degradation - Delay in GLR logs - INC-20260411-451
minorSource not attested
Last archived state: resolved
View archived record details
investigating
The F5 Distributed Cloud team has detected a delay in GLR log streaming and access log lag in the Console.
We are actively working to resolve this issue.
We will share further updates as they become available. Thank you for your patience and understanding.
investigating
The F5 Distributed Cloud customers may experience a slight delay in GLR log streaming. Our teams are actively investigating the Global Log Receiver functionality. Please note that there is no traffic interruption and all core XC Console services remain fully operational. We will share further updates as more information becomes available.
We appreciate your patience and understanding.
Informational: Introduction of New Regional Edge Cluster Atlanta (At1-atl)
Source not attested
Last archived state: resolved
View archived record details
monitoring
We've updated our notification for F5 Distributed Cloud Atlanta Regional Edge PoP commissioning. The commissioning and integration is scheduled for April 16, 2026 at 4:00 am UTC and not April 15, 2025 as previously communicated.
We apologize for any confusion this may have caused.
Questions? Our team is here to help. Reach out to us at support@cloud.f5.com.
— The F5 Distributed Cloud Team
monitoring
Dear Valued Customers,
We are pleased to announce the launch of a new Regional Edge cluster Atlanta (At1-atl), which marks a significant step in enhancing the resilience and reliability of our North America Regional Edge infrastructure.
The addition of the At1-atl Regional Edge cluster brings substantial improvements to our operational capabilities by:
Enhancing Redundancy: By distributing workloads across this new cluster, we ensure better failover capabilities, minimizing service disrupt...
F5 Distributed Cloud - Service Degradation - DNS resolution failures for CDN domain - INC-20260406-450
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The intermittent DNS resolution failures affecting CDN traffic in the European regions have been successfully resolved. All impacted services are now operating normally.
Our engineering team has completed the required remediation steps, and no further disruptions are expected. We will continue to closely monitor system performance to ensure ongoing stability.
Should you encounter any related issues, please contact our support team for further assistance.
Thank you for your patience while w...
identified
The F5 Distributed Cloud team identified and addressed connectivity failures that were impacting CDN traffic processing in the Europe region. To mitigate the intermittency experienced, a workaround was implemented, stabilizing the affected services and reducing disruption. At this time, all XC Console core services remain operational and in a steady state. Our team is actively pursuing a permanent resolution to the issue. Additional updates will be provided as soon as further information beco...
investigating
We are currently investigating intermittent DNS resolution failures for the CDN domain in the Europe region. Some customers may experience occasional failures when attempting to reach certain endpoints or services that rely on DNS lookups.
Our engineering team is actively working to identify the root cause and restore full stability. At this time, the impact appears to be localized to the Europe region, and all other regions are operating normally.
We will provide updates here as more infor...
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS resolution.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 1...
March 2026
F5 Distributed Cloud - Service Degradation - DNS resolution failures for CDN domain - INC-20260327-448
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The intermittent DNS resolution failures affecting the CDN domain in the U.S. region have been successfully resolved. All impacted services are now operating normally.
Our engineering team has completed the required remediation steps, and no further disruptions are expected. We will continue to closely monitor system performance to ensure ongoing stability.
Should you encounter any related issues, please contact our support team for further assistance.
Thank you for your patience while we ...
investigating
We are currently investigating an intermittent DNS resolution failures for CDN domain in the U.S. region. Some customers may experience occasional failures when attempting to reach certain endpoints or services that rely on DNS lookups.
Our engineering team is actively working to identify the root cause and restore full stability. At this time, the impact appears to be localized to the US region, and all other regions are operating normally.
We will provide updates here as more information ...
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS resolution in multiple regions.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential ...
Informational: Introduction of New Regional Edge Cluster Mil1-Mil (Milan)
Source not attested
Last archived state: resolved
View archived record details
monitoring
Dear Valued Customers,
We are pleased to announce the launch of a new Regional Edge cluster, Mil1-Mil (Milan), which marks a significant step in enhancing the resilience and reliability of our EU Regional Edge infrastructure.
The addition of the Mil1-Mil Regional Edge cluster brings substantial improvements to our operational capabilities by:
Enhancing Redundancy: By distributing workloads across this new cluster, we ensure better failover capabilities, minimizing service disruptions durin...
The F5 Distributed Cloud team is investigating an issue affecting CDN purge operations. There is no impact to CDN traffic delivery and all other XC Console services remain fully operational.
We are actively working on mitigation and will provide updates as more information becomes available.
