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66%of 47 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
60%
25
10
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
The F5 Distributed Cloud team is now testing and validating the hotfix for the issue caused by a DNS configuration change, to ensure system stability.
We will share further updates as more information becomes available.
identified
The F5 Distributed Cloud team continues working on the hotfix for the issue caused by a DNS configuration change.
Our Engineering teams are actively working to fully recover the DNS service.
We will share further updates as more information becomes available.
identified
The F5 Distributed Cloud team has identified the cause of the managed DNS service issue. The issue was caused by a change to the DNS configuration introduced with the Distributed Cloud 8.0 release. Our Engineering teams are actively working to fully mitigate the issue. We will share further updates as more information becomes available.Thank you for your patience.
investigating
The F5 Distributed Cloud team is actively investigating a managed DNS service issue affecting certain Load Balancer configurations. No further customer impact is currently being observed for configurations utilizing Internet (Specified VIP) and Virtual Site (Specified VIP).
Our engineering team is proactively analyzing the environment to isolate the cause and ensure ongoing system stability. Thank you for your patience.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS services
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 10:50 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
F5 Distributed Cloud - Service Degradation - Issues with CE upgrade - INC-20260912-512
The F5 Distributed Cloud team has identified the cause of an issue affecting upgrades of Customer Edge (CE) sites to version crt-20260801-0205. Existing services and customer traffic remain unaffected.
Our teams are actively working to implement a fix and restore normal upgrade operations. We will continue to share updates as progress is made and more information becomes available.
Thank you for your patience and understanding while we work to resolve this issue.
investigating
The F5 Distributed Cloud team is currently investigating an issue where upgrades of Customer Edge (CE) sites to version crt-20260801-0205 are failing. Existing services remain operational, but customers attempting to upgrade to this version may experience deployment failures. We are actively working to identify the root cause and will provide further updates as more information becomes available.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting CE upgrade.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 09/12/2026, 14:24 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
F5 Distributed Cloud - Service Degradation - Tenant login failures on the Distributed Cloud console - INC-20260912-511
The F5 Distributed Cloud team is pleased to inform you that login functionality for the Distributed Cloud console has been restored. Our teams are actively monitoring the environment to ensure ongoing stability.
We appreciate your patience and understanding throughout this time. Should you have any further questions or require assistance, please don't hesitate to reach out to us through regular support channels.
investigating
The F5 Distributed Cloud team is investigating an issue causing tenant login failures on the Distributed Cloud console. We are actively working to implement corrective measures and restore full functionality as quickly as possible.
We appreciate your patience and understanding during this time. If you have any questions or concerns, please do not hesitate to contact us through established support channels.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting tenant logins.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 05:01 AM UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
The F5 Distributed Cloud team would like to inform you that the service provider issue in Querétaro, Mexico region is resolved. Our service remains stable and we will continue to monitor the environment to ensure reliability and stability.
If you experience any issue, please contact F5 Support for further assistance.
investigating
The F5 Distributed Cloud team would like to inform you that the service provider issue in Querétaro, Mexico region is being actively investigated. There is no impact on customer traffic. We will share further updates as more information becomes available.
Thank you for your understanding.
investigating
The F5 Distributed Cloud team has identified an issue with our service provider in the Querétaro, Mexico region. There is no impact on customer traffic. Our team is actively investigating the issue and will share updates as soon as they become available.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting Querétaro, Mexico region.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 07:00 AM UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
Service Degradation in New York (NY2) region - INC-20260910-508
The traffic issue in our New York (NY2) region has been resolved. Traffic levels have returned to normal. We are pleased to confirm that all core services remained operational throughout this event.
Our F5 Distributed Cloud team is continuing enhanced monitoring efforts to proactively ensure ongoing stability, performance, and service reliability.
Thank you for your continued support.
monitoring
The issue affecting traffic in our New York (NY2) region has been resolved. Traffic has returned to expected levels, and all services are operating normally. All core services remained operational throughout this service event.
The F5 Distributed Cloud team has extended monitoring and continues to proactively observe the environment to ensure sustained stability, performance, and service reliability.
Thank you for your continued trust in F5.
monitoring
The F5 Distributed Cloud team identified an issue affecting traffic in our New York (NY2) region. Some customers may have experienced a brief interruption or increased errors/latency. The issue has been resolved, and traffic has stabilized. All services are currently operating normally.
We are actively monitoring to ensure the service remains healthy and will provide updates as needed.
Thank you for your continued support and trust in F5.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation in New York (NY2).
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 09/10/2026, 18:04 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
Please note that deploying the fix is taking longer than anticipated. The current expected time for the fix to be fully deployed is 12:15 UTC. We expect configuration updates to resume normally following this period.
Important: Existing CDN configurations and traffic remain fully operational and unaffected.
We apologise for the delay and appreciate your continued patience regarding this matter.
identified
The F5 Distributed Cloud team has identified a fix for the issue and remains actively engaged towards resolution.
Please note that deploying the fix is expected to take an additional 60 minutes. We expect configuration updates to resume normally following this period.
Important: Existing CDN configurations and traffic remain fully operational and unaffected.
We apologise for the delay and appreciate your continued patience regarding this matter.
identified
The F5 Distributed Cloud team has identified a fix for the issue and remains actively engaged towards resolution.
Please note that deploying the fix is expected to take an additional 60 minutes. We expect configuration updates to resume normally following this period.
Important: Existing CDN configurations and traffic remain fully operational and unaffected.
We apologise for the delay and appreciate your continued patience regarding this matter.
investigating
The F5 Distributed Cloud CDN service is currently experiencing a minor service degradation. Customers may experience a configuration propagation delay for the next 60 minutes starting now. Please note that existing CDN configurations will not be impacted due to this, and only addition & modification will be affected. We will continue to monitor the situation closely and share timely updates as additional information becomes available.
investigating
This advisory is to inform you that we are currently investigating reports of degradation affecting CDN services.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 06:25 AM UT...
F5 Distributed Cloud - Service Degradation - Delay in Access Logs and Global Log Receiver - INC-20260904-504
The issue affecting the Global Log Receiver and Access Log streaming has been fully resolved. All services are operating normally, and our teams have confirmed stable system performance.
We will continue to monitor the environment to ensure ongoing stability.
We appreciate your patience and support throughout this incident.
monitoring
The issue affecting the Global Log Receiver has been successfully resolved. Access Log streaming is still in progress as part of the recovery process. Our teams are closely monitoring the environment to ensure continued stability and verify full service restoration.
Further updates will be provided as additional information becomes available.
We appreciate your patience and support throughout this incident.
investigating
F5 Distributed Cloud customers may experience a delay in Global Log Receiver and Access Log streaming. Our teams are actively investigating the issue. Please note that there is no traffic interruption, and all core Distributed Cloud Console services remain fully operational. We will share further updates as more information becomes available. We appreciate your patience and understanding.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 15:13 UTC
�...
May 2026
Informational : New IP ranges for F5 Distributed Cloud Regional Edge sites
Dear Valued Customers,
We are adding new IP ranges to our F5 Distributed Cloud SaaS Services. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before September 1st, 2026.
New IP Ranges:
Americas:
159.60.177.0/24
159.60.252.0/24
Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions.
The full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref
If you have any questions, please feel free to contact us at support@cloud.f5.com
Legacy Incident Archive
45 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
F5 Distributed Cloud - Service Degradation - Delay in GLR logs - INC-20260609-470
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The F5 Distributed Cloud team has confirmed that Global Log Receiver processing has fully recovered and returned to normal operations. Both live logs and backfill logs are now being generated and accessible within the XC Console. This ensures users can effectively access and audit activities as needed.
As previously communicated, all XC Console core services remained fully functional throughout the duration of this event. This maintained the reliability and integrity of the platform in a ste...
identified
F5 Distributed Cloud customers may experience a delay in GLR log streaming. Our teams have identified the issue and are actively working to recover the service and restore normal log delivery as soon as possible. Please note that there is no traffic interruption, and all core XC Console services remain fully operational. We will continue to provide updates as recovery efforts progress and more information becomes available. We appreciate your patience and understanding.
identified
F5 Distributed Cloud customers may experience a delay in GLR log streaming. Our teams are actively investigating the Global Log Receiver functionality. Please note that there is no traffic interruption and all core XC Console services remain fully operational. We will share further updates as more information becomes available.
We appreciate your patience and understanding.
Incident Advisory: INC-20260608-470
Source not attested
Last archived state: resolved
View archived record details
monitoring
The F5 Distributed Cloud team is actively working to resolve the issue. The GLR log processing is recovering. There is no traffic impact and all core XC Console services remain fully operational.
We will share further updates as they become available.
Thank you for your patience and understanding.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting Global Logs Receiver (GLR).
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service...
Following a scheduled maintenance window on June 6th 2026 at 14:00 UTC, we identified a performance degradation caused by false positives in rate-limiting policies.
Our teams were immediately engaged, and corrective actions were taken to resolve the issue. The incident was resolved at 18:00 UTC and all systems are now operating normally.
We sincerely apologize for any inconvenience caused and appreciate your patience as we worked to resolve the issue.
May 2026
Incident Advisory: INC-20260526-466
Source not attested
Last archived state: resolved
View archived record details
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR logs.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 01:49 ...
The F5 Distributed Cloud team has recovered the issue that was affecting the Synthetic Monitoring. Services are now functioning as expected and under monitoring. If you have any questions or concerns, please feel free to reach out to our support team.
identified
The F5 Distributed Cloud team had identified a service degradation on the synthetic monitoring. Our teams are actively working on the recovery. Please note that all core XC Console services remain fully operational. We will share further updates as more information becomes available. If you're experiencing any service degradation, please contact our support team.
We appreciate your patience and understanding.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting the synthetic monitoring.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service ...
F5 Distributed Cloud - Service Degradation - CDN nodes in degraded state - INC-20260520-459
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The F5 Distributed Cloud team confirms that all CDN nodes are fully operational. Traffic is flowing normally and no further disruption is expected at this time. We remain in a monitoring phase to ensure continued stability and optimal performance.
Please contact our support team if you need assistance.
Thank you for your patience and understanding.
identified
The F5 Distributed Cloud team is actively working on the recovery of affected CDN nodes. We can confirm that traffic disruption is no longer expected, users may continue to experience latency during this period. We will share further updates on the progress as they become available, please feel free to reach out to our support team for prompt assistance.
identified
The F5 Distributed Cloud team has identified the the issue affecting CDN services and are actively working on corrective measures.
We will share further updates on the progress as they become available, please feel free to reach out to our support team for prompt assistance.
investigating
The F5 Distributed Cloud CDN services are experiencing service degradation issue, It is impacting our CDN capabilities during this duration. Customers may experience intermittent traffic disruptions and increased latency as traffic is being rerouted to healthy CDN nodes during this period. We will continue to monitor the situation closely and share timely updates as additional information becomes available.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting the F5 XC's internal CDN edge nodes.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potenti...
F5 Distributed Cloud - Service Degradation - DNS resolution issue - INC-20260520-462
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The F5 Distributed Cloud team has successfully resolved the issue that was causing intermittent DNS resolution failures.
All services are now operating normally, and we are closely monitoring the environment to ensure continued stability and performance.
investigating
At approximately 16:25 UTC, we identified DNS-related issues resulting in availability degradation for some services. Customers utilizing F5 DNS may be affected.
Our engineering teams are actively working on corrective measures to address these resolution issues. Additionally, we are investigating the root cause and implementing further mitigation strategies to prevent recurrence.
We are committed to keeping you informed and will share another update within 60 minutes, or sooner if more infor...
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting our DNS services.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact a...
Incident Advisory:INC-20260511-458
Source not attested
Last archived state: resolved
View archived record details
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting the F5 XC's internal DNS zone.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential ser...
Incident Advisory: INC-20260509-457
Source not attested
Last archived state: resolved
View archived record details
monitoring
This advisory is to inform you that the issue involving delays in configuration propagation for CDN deployments has now been resolved.
We have successfully implemented remediation actions, and normal configuration propagation behavior has been fully restored across all affected regions. Additionally, we have validated that there was no impact to customer traffic during this event.
We will continue to closely observe the environment as part of our standard post-incident monitoring process.
W...
investigating
This advisory is to inform you that we are currently investigating reports of delay in configuration propagation for CDN in multiple regions.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential se...
F5 Distributed Cloud - Service Interruption - DNS resolution failures - INC-20260508-456
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The F5 Distributed Cloud team has validated and confirmed that the issue causing intermittent DNS resolution failures has been resolved.
We are now monitoring the environment closely to ensure continued performance. All systems are currently Operational.
Thank you for your patience while we work to resolve this matter.
identified
The F5 Distributed Cloud team has identified the root cause of the intermittent DNS resolution failures. Our engineering team is now actively implementing a fix to restore full stability across the affected regions.
While we work on the resolution, some customers may experience occasional failures when attempting to reach certain endpoints or services that rely on DNS lookups.
We will provide further updates as the fix is deployed. Thank you for your continued patience.
investigating
We are currently investigating intermittent DNS resolution failures affecting multiple regions. Our engineering team is actively working to identify the root cause and restore full stability. Some customers may experience occasional failures when attempting to reach certain endpoints or services that rely on DNS lookups.
We will provide updates here as more information becomes available. Thank you for your patience and understanding.
investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting one or more services in multiple regions.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified pote...
