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ElevenLabs Outage History

Daily provider-status observations and published incident history for ElevenLabs.

Operational

ElevenLabs is operational. Verified . Official provider source.

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Building verified history 20 of 24 verified daily observations collected. A percentage will appear after the minimum coverage threshold is met.

90-Day Trend

Jul 22Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Recorded Daily Status (Last 54 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Multiple US endpoints experiencing timeouts and latency
partial

View incident details and source

Notice published:

Provider resolved: . The notice publication date does not establish the outage start.

RAG Other API endpoints Telephony UI Quality Conversations Integrations
resolved
The incident is resolved. Error rates are back to normal, and stable service has been confirmed. We will publish a Root cause analysis once our review of the incident is complete.
monitoring
Error rates have continued to stabilize. We are continuing to monitor the affected endpoints to ensure service remains steady.
identified
We are actively working with our data service provider to ensure endpoint stability. We will update the status page as soon as we have received confirmation that all our endpoints are back to normal.
identified
We are still seeing elevated errors and timeouts on the affected endpoints, and requests may continue to fail. We are actively working with our data provider to restore full service and bring the endpoints back online.
monitoring
Error rates are still flaky. We are monitoring the affected endpoints to confirm stability and are working with our data provider on a root cause analysis.
identified
We’re seeing error rates rise again, so calls may still fail or experience increased latency.
resolved
Error rates have returned to normal. We are currently still investigating the cause of this downtime and will update the status page with an RCA as soon as possible.
investigating
We are investigating elevated latency and timeouts affecting multiple endpoints, including some Elevenagents endpoints. Some requests may be slow or fail. Our team is actively looking into the cause.
Instant Voice Clone creation failures
minor

View incident details and source

Notice published:

Provider resolved: . The notice publication date does not establish the outage start.

Other
resolved
Between 03:25 and 04:44 UTC on October 13, 2026, some requests to create an Instant Voice Clone failed with an error. This affected the Voice Lab in the app and the Voices API endpoint (POST /v1/voices/add), when background noise removal was turned on. Clones created without background noise removal weren’t affected.
TTS failures and increased latency
minor

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Notice published:

Provider resolved: . The notice publication date does not establish the outage start.

Text to Speech
resolved
We experienced a transient error due to a heavy traffic spike. We will implementing improvements to be more resilient in the future.
Increased Dubbing Latency and Failure Rate
partial

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Notice published:

Provider resolved: . The notice publication date does not establish the outage start.

Other ElevenCreative
resolved
After several hours of monitoring, our metrics show that error rate has remained at its stable baseline since 17:55 UTC; the increase in Dubbing platform latency and failure rate is now resolved.
monitoring
Errors have returned to baseline since 17:10 UTC. We are continuing to work with an upstream provider for full mitigation.
monitoring
Since 16:30 UTC, we have observed recurrence of Dubbing errors and latency. We're working with an upstream provider for full mitigation, and will continue to post updates as new information arises.
monitoring
We have traced error metrics as they have returned to baseline. We're currently monitoring to ensure full resolution.
investigating
We are currently investigating increased latency and request failures affecting Dubbing.
Agent SIP Conversation Disruption
partial

View incident details and source

Notice published:

Provider resolved: . The notice publication date does not establish the outage start.

Telephony
resolved
We have monitored error metrics and have confirmed that as of 15:15 UTC, we do not see continuing Agent SIP conversation failures. We will conduct an internal investigation and post a full Root Cause Analysis upon conclusion.
investigating
We are currently investigating an issue causing call failures in Agent conversations using SIP. Non-SIP Agent conversations are unaffected.
Music 2.5 endpoints performance degraded
minor

View incident details and source

Notice published:

Provider resolved: . The notice publication date does not establish the outage start.

Other
resolved
Music had reduced availability after a latent infrastructure configuration issue was triggered by routine automated maintenance. This stopped new instances from starting and prevented automated recovery, and service was restored by manual intervention. The service is now fully operational again.
monitoring
We have identified the cause, fixed the underlying issue and the service is now recovering.
investigating
We've identified degraded performance on our Music endpoints. We're investigating now.
EU Agents disruption in SIP calls
partial

View incident details and source

Notice published:

Provider resolved: . The notice publication date does not establish the outage start.

Telephony
resolved
The issue has been resolved. EU SIP services are operational and stable.
monitoring
Error rates have returned to normal. We're currently monitoring the situation to confirm that the issue has been resolved
investigating
We are currently still investigating. We will post updates here as soon as more information becomes available
investigating
We are still investigating. We will continue posting updates as more information becomes available
investigating
We're currently investigating disruptions in SIP calls in our EU residency.
increase in latency
minor

View incident details and source

Notice published:

Provider resolved: . The notice publication date does not establish the outage start.

Text to Speech
resolved
The issue has been resolved, latency is back to normal.
monitoring
A fix has been implemented for the elevated latency affecting some TTS requests. We are currently monitoring the results to confirm the issue is resolved.
investigating
We are investigating elevated latency affecting a small percentage of text-to-speech (TTS) requests. We will share an update as soon as we have more information.
September 2026
Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures
partial

View incident details and source

Notice published:

Provider resolved: . The notice publication date does not establish the outage start.

Other ElevenCreative Conversations Speech to Text
resolved
We have not seen any further errors after the fix was applied. All services are fully operational and stable. We will post an RCA on our status page after further investigation.
monitoring
Our engineers have applied a fix for the likely root cause. We are seeing signs of recovery but we will continue to monitor until recovery is fully confirmed.
identified
We have isolated the cause of the increased latency and errors, and are working to resolve it. Current evidence suggests that the Sound Effects product and other Creative Platform products may also be affected, but scope and severity of impact to these products remains unclear.
investigating
We are currently investigating increased latency, conversation failures, and API request failures currently known to affect Agents and STT. These failures may manifest as delays in agent conversations, 429s to STT requests, or conversation failures with the error: "START node generated a response after progressing".
Increased latency for Speech to Text API requests
minor

View incident details and source

Notice published:

Provider resolved: . The notice publication date does not establish the outage start.

Speech to Text
resolved
Our engineers have confirmed that STT latency has fully recovered.
monitoring
We have traced STT latency metrics as they have improved and are continuing to monitor to ensure full resolution.
investigating
We have identified an issue with increased latency for Speech to Text API requests. We are looking into it and will post updates as they become available.

Legacy Incident Archive

21 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

March 2026
ASR and dubbing services down
critical Source not attested
Last archived state: resolved
View archived record details
investigating
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