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Eleos Technologies Outage History

Uptime record, past incidents, and downtime history for Eleos Technologies.

Checking current status...
93.4% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 30Jun 27

Monthly Uptime

Month Uptime Days Tracked Days with Issues
June 2026 96.3% 27 1
May 2026 87.1% 31 4
April 2026 96.7% 30 1
March 2026 100% 3 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Mar 29 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
Error Rates Elevated
major

Started: Jun 7, 2:53 PM

monitoring
We are now working on a fix to restore visibility of the driver's current location in historical trip snapshots. There was no data loss during the incident and new routes will continue to display the current location information. We will also continue to monitor the original mitigation.
Jun 7, 4:47 PM
monitoring
We applied a fix for the routing issue an have confirmed that routes are now generating. The mitigation has an impact to the display of the driver's current location in historical trip snapshots. We will follow up with additional details about this impact shortly.
Jun 7, 4:39 PM
identified
We are continuing to work on a mitigation for routing issues.
Jun 7, 4:28 PM
identified
We have identified the issue and are working with Senior Engineering to apply a mitigation. We expect to resolve the issue in an about an hour and will continue to provide updates.
Jun 7, 3:57 PM
investigating
We are continuing to investigate the issue. We are experiencing issues generating routes in the mobile app and will update as we learn more.
Jun 7, 3:26 PM
investigating
The error rate for certain Platform actions is elevated. We’re investigating the cause and impact and will provide details as soon as possible.
Jun 7, 2:53 PM
May 2026
Issues Logging Into App Manager
major

Started: May 28, 6:06 PM

monitoring
We have applied a mitigation which seems to have resolved the login issues, if you continue to encounter problems logging into App Manager please reach out to support@eleostech.com.
May 28, 6:10 PM
investigating
We are currently investigating issues while logging into the App Manager, these issues started around 17:45 UTC. We apologize for this disruption and are working on a mitigation now.
May 28, 6:06 PM
Elevated POI Error Rates
minor

Started: May 8, 9:04 PM

monitoring
We are continuing to monitor out of an abundance of caution, but will look to resolve the incident soon. We have been successfully running with expanded and sustained server capacity to mitigate any further issues. We are in active contact with our infrastructure provider to prevent a reoccurrence.
May 8, 11:43 PM
monitoring
Error rates have stabilized to normal operating levels for POI layers, but we're going to continue to monitor out of an abundance of caution. We are working with our infrastructure provider to ensure the needed server capacity remains available to us.
May 8, 10:15 PM
identified
We are working on shifting our POI layer workload to different infrastructure. Error rates are fluctuating for POI layers due to misbehaving server instances, but we're continuing to work towards a stable solution.
May 8, 9:37 PM
identified
We are currently investigating elevated error rates for our Point of Interest (POI) API. This will manifest as failing requests to the API for managing POI layers, along with POI layers and icons failing to render in the routing overview screen in the mobile apps. Server capacity has appeared to drop down again and we're working on an alternate mitigation.
May 8, 9:04 PM
Points of Interest (POI) Elevated Error Rates
minor

Started: May 8, 7:16 PM

monitoring
Error rates for POI layers are returning back to normal as more server capacity has become available. We will continue to monitor error rates out of an abundance of caution before resolving.
May 8, 8:07 PM
identified
Our systems for POI layers are experiencing issues acquiring the required server capacity. We're working on a mitigation now.
May 8, 7:53 PM
investigating
We are currently investigating elevated error rates for our Point of Interest (POI) API. This will manifest as failing requests to the API for managing POI layers, along with POI layers and icons failing to render in the routing overview screen in the mobile apps.
May 8, 7:16 PM
April 2026
Delays in message delivery and notifications
minor

Started: Apr 3, 6:28 PM

monitoring
Message notifications are no longer delayed as of 18:32 UTC. Notifications were delayed between the period of 18:09 UTC and 18:31 UTC. Upon further investigation, messages integrated to messaging services were not delayed. Only message notifications to drivers - including new messages and updating message counts on app icons were delayed during the incident period.
Apr 3, 6:46 PM
investigating
We are currently investigating possible delays in message notifications to drivers, and delays in integrating messages from drivers to messaging services. We will provide an update in 20 minutes.
Apr 3, 6:28 PM
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