Elevated Points of Interest and POI API Errors
View the provider incident record →Current answer
Eleos Technologies experienced a minor incident: Elevated Points of Interest and POI API Errors. ServiceAlert observed recovery on Sep 22, 2026.
Official Eleos Technologies status page Current Eleos Technologies status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
API
Mobile Apps
Incident Timeline
Investigating
Error rates for POI specific features have improved, but we are still actively investigating the root cause of the errors.
We will post another update in 20 minutes.
We will post another update in 20 minutes.
Sep 22, 2026 at 12:22 AM UTC
Investigating
We are continuing to see elevated error rates across POI specific features of the Eleos Platform, and are still actively investigating the root cause of the errors.
We will post another update in 20 minutes.
We will post another update in 20 minutes.
Sep 22, 2026 at 12:01 AM UTC
Investigating
We are continuing to see elevated error rates across POI specific features of the Eleos Platform, and are still actively investigating the root cause of the errors.
We will post another update in 20 minutes.
We will post another update in 20 minutes.
Sep 21, 2026 at 11:41 PM UTC
Investigating
Beginning at 19:32 UTC the error rate for requesting points of interest data within the Eleos Platform increased making points of interest searches within the App's Trip Planner to fail, and POI API requests to not succeed.
No other aspects of the Eleos Platform are affected at this time.
We are current investigated this elevated error rate, and will post an update to this incident in the next 20 minutes.
No other aspects of the Eleos Platform are affected at this time.
We are current investigated this elevated error rate, and will post an update to this incident in the next 20 minutes.
Sep 21, 2026 at 11:18 PM UTC
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