Some customers in the UK may be seeing high error levels. We are investigating.
Legacy Incident Archive
18 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
Incident Notification P2 - Issue with EAV/AV SOAP - OPEN
minorSource not attested
Last archived state: resolved
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investigating
We are currently investigating the issue.
Email Validate Real Time - Some customers might have experienced elevated response times
Source not attested
Last archived state: resolved
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monitoring
We are actively monitoring the results.
Higher response times for EAV and Address Validate v2 in ANZ region
minorSource not attested
Last archived state: resolved
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investigating
Some customers in ANZ region may be seeing higher response times than normal. We are investigating
Higher response times for EAV and Address Validate v2 in ANZ region
minorSource not attested
Last archived state: resolved
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investigating
We are currently investigating this issue.
Address validation - Elevated Response Times and Intermittent Errors
minorSource not attested
Last archived state: resolved
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investigating
Some users maybe have experienced elevated response times and related errors.
Experian Hosted Aperture Data Studio service outage
criticalSource not attested
Last archived state: resolved
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identified
The issue has been identified and a fix is being implemented.
March 2026
Experian Hosted Aperture Data Studio service outage
minorSource not attested
Last archived state: resolved
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monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We’re experiencing a service outage with Experian Hosted Aperture Data Studio. Our team is currently working to restore the service. We apologize for any inconvenience.
High error rates detected across the EAV US Cloud instance.