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Experian Data Quality Outage History

Uptime record, past incidents, and downtime history for Experian Data Quality.

Checking current status...
48.4% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 60% 15 6
July 2026 16.1% 31 26
June 2026 86.7% 30 4
May 2026 26.7% 15 11

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Phone Validation Service Degradation
minor

Started: Aug 15, 10:25 PM

Phone Validation Experian Phone Validation
monitoring
We observed elevated response times from a downstream provider at approximately 09:00 UTC. Performance has since improved, and we continue to actively monitor the situation.
Aug 15, 10:25 PM
July 2026
Address Validate REST v2 and EAV performance degradation (AUS)
major

Started: Jul 24, 4:21 AM

investigating
We are currently investigating this issue.
Jul 24, 4:21 AM
Address Validate REST v2 and EAV performance degradation (AUS)
minor

Started: Jul 13, 2:11 AM

investigating
Some customers in Australia region may be experiencing elevated response times and error rates. We are investigating.
Jul 13, 2:11 AM
Address Validate REST v2 and EAV performance degradation (AUS)
minor

Started: Jul 10, 7:17 AM

investigating
Some customers in Australia region may be experiencing elevated response times and error rates. We are investigating.
Jul 10, 7:17 AM
File transfer (STS) issues with Hosted Data Studio - Multi Tenant
major

Started: Jul 2, 4:40 PM

investigating
Some customers may be experiencing issues with file import/export. We are investigating as a priority.
Jul 2, 4:40 PM
Phone Validation Increased Response Times
minor

Started: Jul 1, 1:35 AM

investigating
We are currently investigating this issue.
Jul 1, 1:35 AM
June 2026
High response times for EAV and AV (REST v2) in Australia region
major

Started: Jun 22, 11:09 AM

investigating
Some customers in Australia region may be seeing higher response times. Experian team is investigating.
Jun 22, 11:09 AM
UK phone number validations that include landline checks are timing out (error code 408)
minor

Started: Jun 18, 7:57 AM

investigating
Customers trying to validate UK phone numbers might be experiencing slow responses or receiving timed-out results. The investigation is ongoing.
Jun 18, 7:57 AM
May 2026
Performance Degraded - Email Validate Batch
major

Started: May 11, 6:00 AM

investigating
We are currently investigating this issue.
May 11, 9:02 AM
Hosted Aperture Data Studio AU1 Slow Workflow Execution.
minor

Started: May 4, 7:30 AM

monitoring
Performance has been restored and we are actively monitoring it.
May 4, 8:21 AM
investigating
We're currently experiencing slow workflow execution. We're currently working on identifying the cause and will update as soon as possible. We apologize for any inconvenience caused.
May 4, 7:30 AM
April 2026
Incident Notification P2 - Issue with EAV/AV SOAP - OPEN
minor

Started: Apr 29, 11:24 AM

investigating
We are currently investigating the issue.
Apr 29, 11:24 AM
Email Validate Real Time - Some customers might have experienced elevated response times

Started: Apr 29, 6:32 AM

monitoring
We are actively monitoring the results.
Apr 29, 6:32 AM
Higher response times for EAV and Address Validate v2 in ANZ region
minor

Started: Apr 28, 12:48 AM

investigating
Some customers in ANZ region may be seeing higher response times than normal. We are investigating
Apr 28, 12:48 AM
Higher response times for EAV and Address Validate v2 in ANZ region
minor

Started: Apr 27, 3:24 AM

investigating
We are currently investigating this issue.
Apr 27, 3:24 AM
Address validation - Elevated Response Times and Intermittent Errors
minor

Started: Apr 23, 5:51 AM

investigating
Some users maybe have experienced elevated response times and related errors.
Apr 23, 5:51 AM
Experian Hosted Aperture Data Studio service outage
critical

Started: Apr 15, 8:02 AM

identified
The issue has been identified and a fix is being implemented.
Apr 15, 8:02 AM
March 2026
Experian Hosted Aperture Data Studio service outage
minor

Started: Mar 30, 7:40 AM

monitoring
A fix has been implemented and we are monitoring the results.
Mar 30, 12:54 PM
identified
The issue has been identified and a fix is being implemented.
Mar 30, 8:36 AM
investigating
We’re experiencing a service outage with Experian Hosted Aperture Data Studio. Our team is currently working to restore the service. We apologize for any inconvenience.
Mar 30, 7:40 AM
High error rates detected across the EAV US Cloud instance.
minor

Started: Mar 30, 2:26 AM

investigating
We are currently investigating this issue.
Mar 30, 2:26 AM
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