Ecwid Outage History
Daily status observations, past incidents, and reported issue history for Ecwid.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 96% | 25 | 1 |
| July 2026 | 100% | 31 | 0 |
| June 2026 | 100% | 30 | 0 |
| May 2026 | 100% | 5 | 0 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
[Outage] Some storefronts may be slowed down
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
One of our servers is having problems since August 7, 06:51 PM UTC. This causes low performance of some storefronts.
We are working on restoring the service. All your data and store settings will be intact.
We are sorry for this downtime. Next update in 20 minutes.
May 2026
New products / product updates are not displaying in Featured Products / categories in some stores
Started:
monitoring
We are currently monitoring the server update after the fix: the issue is expected to be resolved for most stores within the next 30 minutes. Within the next 2 hours, it should be fully resolved for all stores.
identified
We are continuing to work on the fix right now.
identified
One of our servers has been experiencing issues since May 14, 1:30 UTC. This is causing new products and product changes not to appear on some storefronts.
This issue may affect merchants who recently updated their catalog by adding new products or editing existing ones.
We are currently working on restoring the service. At the moment, there is no ETA available.
We are sorry for this disruption. The next update will be provided in 1 hour.
Ecwid storefronts and control panels are unavailable
Started:
monitoring
Ecwid storefronts and control panels are back to normal. We are continuing to monitor.
monitoring
A fix has been applied and we are monitoring the results.
investigating
At the moment, we have no news about the issue, we are very sorry. The developers are urgently investigating the issue further.
investigating
We are continuing to investigate this issue and will provide further updates as they become available.
investigating
We are continuing to investigate the issue.
investigating
Ecwid control panels and storefronts are not loading or are loading slowly:
You may see the 'We are having technical issues' error in your control panel.
And your customers can not access your store with "This page isn’t working" error.
We are urgently working on a fix.
All your data (products, orders, customer details, store settings, etc) is safe and intact. The storefronts and control panels will be up and running once we fix the problem.
We are very sorry for this downtime. We’...