New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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Ecwid Outage History

Uptime record, past incidents, and downtime history for Ecwid.

Checking current status...
96.7% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✓

90-Day Trend

Feb 25May 25

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 88% 25 3
April 2026 100% 30 0
March 2026 100% 31 0
February 2026 100% 5 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
New products / product updates are not displaying in Featured Products / categories in some stores
major

Started: May 14, 5:45 PM

monitoring
We are currently monitoring the server update after the fix: the issue is expected to be resolved for most stores within the next 30 minutes. Within the next 2 hours, it should be fully resolved for all stores.
May 14, 8:19 PM
identified
We are continuing to work on the fix right now.
May 14, 6:58 PM
identified
One of our servers has been experiencing issues since May 14, 1:30 UTC. This is causing new products and product changes not to appear on some storefronts. This issue may affect merchants who recently updated their catalog by adding new products or editing existing ones. We are currently working on restoring the service. At the moment, there is no ETA available. We are sorry for this disruption. The next update will be provided in 1 hour.
May 14, 5:45 PM
Ecwid storefronts and control panels are unavailable
major

Started: May 8, 3:43 AM

monitoring
Ecwid storefronts and control panels are back to normal. We are continuing to monitor.
May 8, 7:30 AM
monitoring
A fix has been applied and we are monitoring the results.
May 8, 6:26 AM
investigating
At the moment, we have no news about the issue, we are very sorry. The developers are urgently investigating the issue further.
May 8, 5:26 AM
investigating
We are continuing to investigate this issue and will provide further updates as they become available.
May 8, 4:42 AM
investigating
We are continuing to investigate the issue.
May 8, 4:17 AM
investigating
Ecwid control panels and storefronts are not loading or are loading slowly: You may see the 'We are having technical issues' error in your control panel. And your customers can not access your store with "This page isn’t working" error. We are urgently working on a fix. All your data (products, orders, customer details, store settings, etc) is safe and intact. The storefronts and control panels will be up and running once we fix the problem. We are very sorry for this downtime. We’...
May 8, 3:43 AM