New Multi-region uptime checks and custom-domain status pages

Dubsado Outage History

Daily provider-status observations and published incident history for Dubsado.

Operational

Dubsado is operational. Verified . Official provider source.

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96.4% of 83 verified observed days had no reported provider issue

90-Day Trend

Aug 18Nov 15

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
October 2026 90.3% 31 3
September 2026 100% 30 0

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Aug 17 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Custom domains are not loading
critical Observed active window 29m

View incident details and source

Started:

Custom Domains
investigating
We're aware that links using a custom domain connected in Dubsado (for example portal.yourdomain.com) are currently not loading. This affects client-facing invoices, forms, schedulers and client portal links sent on a custom domain. Our team is actively investigating and working to restore custom domains as quickly as possible. Your custom domain settings have not been changed and no action is needed on your end. We'll post updates here as soon as we have more information.
Line items not showing on client invoices
major Observed active window 30m

View incident details and source

Started:

Dubsado
investigating
We're investigating an issue where line items aren't showing up on the invoices you send to clients. We are also seeing some forms are not showing as well. We know this affects how you get paid, so our team is treating it as our highest priority and working to find the cause right now. We'll post updates on this page as soon as we have them.

Legacy Incident Archive

1 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

July 2026
Xero not syncing
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We’ve confirmed an issue with the Xero integration in Dubsado 3.0. Data has not been syncing to Xero since July 25 at 10:30 AM Pacific. Our engineering team is digging into the cause now and will roll out a fix as soon as they have one. There’s nothing you need to do on your end. We’ll post updates here as we learn more, and we’ll let you know what happens with data from the affected window once we know.