Current answer
Dubsado experienced a critical incident: Custom domains are not loading. ServiceAlert observed recovery on Oct 29, 2026.
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Incident Lifecycle
Affected Components
Custom Domains
Incident Timeline
Investigating
We're aware that links using a custom domain connected in Dubsado (for example portal.yourdomain.com) are currently not loading. This affects client-facing invoices, forms, schedulers and client portal links sent on a custom domain.
Our team is actively investigating and working to restore custom domains as quickly as possible.
Your custom domain settings have not been changed and no action is needed on your end.
We'll post updates here as soon as we have more information.
Our team is actively investigating and working to restore custom domains as quickly as possible.
Your custom domain settings have not been changed and no action is needed on your end.
We'll post updates here as soon as we have more information.
Oct 29, 2026 at 12:30 PM UTC
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