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DRACOON Cloud Outage History

Daily provider-status observations and published incident history for DRACOON Cloud.

Unknown

Current status for DRACOON Cloud cannot be verified right now. Verified . Official provider source.

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86.3% of 73 verified observed days had no reported provider issue

90-Day Trend

Aug 18Nov 15

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
October 2026 96.3% 27 1
September 2026 76.9% 26 6

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Aug 17 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Partial Outage of Email notifications
major Observed active window 37h 6m

View incident details and source

Started:

Instant messages Subscribed messages
monitoring
We identified the issue with Email notifications and applied a fix to resolve it. We are monitoring the situation to ensure it remains stable and to detect any additional issues. In the last few days, some recipients may have not received email notifications from DRACOON. Mostly affected are organizations whose incoming mail runs through certain corporate mail security gateways that include specific DNS checks before accepting incoming mails. The root cause was most likely a third-party DNS issue affecting our notification sender domain. Notifications should be delivered normally again. We are monitoring delivery closely and will post an update once the issue is fully resolved. Notifications that were not delivered during this period will not be resent automatically. We apologize for any inconvenience this may have caused and appreciate your patience.
investigating
Our team is still actively working to resolve the issue with Email notifications. Some customers whose organizations use certain mail server configurations may currently not receive email notifications from DRACOON; we are working with our email delivery partner to resolve this as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. We will provide more information and updates as soon as they become available.
investigating
We are currently investigating an issue with our Email notifications. Our team is working to gather more information and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as soon as we have them.

Legacy Incident Archive

2 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

July 2026
Outage of DRACOON
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
The issue with DRACOON has been resolved, and we are monitoring the situation to ensure it remains stable. We apologize for any inconvenience this may have caused and appreciate your patience.
investigating
We are currently investigating an issue with DRACOON. Our team is working to gather more information and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as soon as we have them.
April 2026
Degraded Performance of Virus Protection
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue with our Virus Protection feature. Our team is working to gather more information and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as soon as we have them.