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0%of 36 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
28
28
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 4Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
[Interswitch] Apparent incident with payment processing in Nigeria
We have identified some processing issues with Banco Davivienda in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
September 2026
[Efecty] Apparent incident with payment processing in Colombia
We have identified some processing issues with Efecty in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
[Interswitch] Apparent incident with payment processing in Nigeria
We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
[Budpay] Apparent incident with payment processing in Nigeria
A fix has been implemented and we are monitoring the results.
investigating
We have identified processing issues with Budpay (Bank Transfer) in Nigeria.
The processor has been contacted and we will provide update as soon as it becomes available.
[Payflex] Apparent incident with payment processing in South Africa
We have identified some processing issues with Payflex in South Africa. We have contacted the processor and we will provide an update as soon as it becomes available.
[Nequi] Apparent incident with payment processing in Colombia
We’re continuing to investigate the Nequi processing issues in Colombia and are following up with the processor. We’ll share another update as soon as we have more information
investigating
We are continuing to investigate this issue.
investigating
We have identified some processing issues with Nequi in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
[Kushki] Apparent incident with payment processing in Peru
We have identified some processing issues with Kushki in Peru. We have contacted the processor and we will provide an update as soon as it becomes available.
[Moka] Apparent incident with payment processing in Turkey
We have identified some processing issues with MOKA in TURKEY. We have contacted the processor and we will provide an update as soon as it becomes available.
[COMMERCIAL INTERNATIONAL BANK (EGYPT) S.A.E.] Apparent incident with payment processing in Egypt
We have identified some processing issues with COMMERCIAL INTERNATIONAL BANK (EGYPT) S.A.E. in Egypt. We have contacted the processor and we will provide an update as soon as it becomes available.
Legacy Incident Archive
824 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
[TURKIYE IS BANKASI A.S.] Apparent incident with payment processing in Turkey
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We have identified some processing issues with TURKIYE IS BANKASI A.S. in Turkey. We have contacted the processor and we will provide an update as soon as it becomes available.
[Fawry] Apparent incident with payment processing in Egypt
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We have identified some processing issues with Fawry in Egypt. We have contacted the processor and we will provide an update as soon as it becomes available.
[Onafriq (MFS)] Apparent incident with payment processing in Ghana
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We have identified some processing issues with Onafriq (MFS) in Ghana. We have contacted the processor and we will provide an update as soon as it becomes available.
[BANCO AGRICOLA S.A.] Apparent incident with payment processing in El Salvador
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We have identified some processing issues with BANCO AGRICOLA S.A. in El Salvador. We have contacted the processor and we will provide an update as soon as it becomes available.
[Interswitch] Apparent incident with payment processing in Nigeria
minorSource not attested
Last archived state: resolved
View archived record details
investigating
The processor has been working on have their services fully restored. Sorry for the inconvenience caused. We will keep you posted
investigating
We are still investigating the issue with the processor. We will provide more updates as soon as we have them
investigating
We are continuing to investigate this issue.
investigating
We are checking the incident with the processor. We will let you know as soon as we have more updates
investigating
We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
[BANCO CSF S/A] Apparent incident with payment processing in Brazil
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We have identified some processing issues with BANCO CSF S/A in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
[Rapipago] Apparent incident with payment processing in Argentina
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Our team is still investigating this issue. We will keep you updated on our progress
investigating
We have identified some processing issues with Rapipago in Argentina. We have contacted the processor and we will provide an update as soon as it becomes available.
[Interswitch] Apparent incident with payment processing in Nigeria
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
[Interswitch] Apparent incident with payment processing in Nigeria
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
[VR Benefícios] Apparent incident with payment processing in Brazil
minorSource not attested
Last archived state: resolved
View archived record details
investigating
The processor has been in touch with VR to check the status on their side. We will keep you posted
investigating
Processor's update :
Root cause (VR side): The affected transactions are being declined by the underlying provider (VR Benefícios) due to a document validation error: "Documento inválido: informe um CPF (11), CNO (12), CNPJ (14) válido, ou VRSC (8)". Starting at 08:37 UTC (05:37 BRT) on 21-Jun, the provider began enforcing the customer document (CPF/CNPJ) as a mandatory field, where it was previously accepted as optional. This is what is driving the 0% approval rate; the other provider in...
investigating
Processor reached out to VR and are currently awaiting their response, and will keep you posted as soon as we receive an update from their team
investigating
We are continuing to investigate this issue with the provider, we will provide more updates as soon as we have them
investigating
We are checking the incident with the provider. We will provide you with updates as soon as possible
investigating
We are continuing to investigate this issue.
investigating
We have identified some processing issues with Provider VR Benefícios in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
