Mastercard Gateway Service Degradation – North America and Europe
View the provider incident record →Current answer
dLocal experienced a minor incident: Mastercard Gateway Service Degradation – North America and Europe. ServiceAlert observed recovery on Nov 12, 2026.
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Incident Lifecycle
Affected Components
Egypt - Payment Processors
Incident Timeline
Investigating
Mastercard has reported a service degradation affecting its Gateway services in the North America and Europe regions.
The issue is impacting transaction authorisations, potentially resulting in increased transaction timeouts and failed transactions.
Mastercard's teams are urgently investigating the issue and working on mitigation.
The issue is impacting transaction authorisations, potentially resulting in increased transaction timeouts and failed transactions.
Mastercard's teams are urgently investigating the issue and working on mitigation.
Nov 12, 2026 at 7:44 AM UTC
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